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Herb Chambers Lexus of Hingham

Hingham, MA

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Employees
Reviews
Vehicles
4.9
2,718 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,718 reviews

February 16, 2024

Talisa could not have been more helpful or more professional. I felt so well taken care of in such a stressful time! She called to check in and keep me posted as to what was happening and what to More

by Chairel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa ALBANESE
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Feb 16, 2024 -

Herb Chambers Lexus of Hingham responded

Chairel, we're so glad to know that Talisa was able to provide you with such a positive experience at Herb Chambers Lexus of Hingham. We appreciate your kind words and look forward to assisting you in the future!

February 15, 2024

Herb Chambers Lexus of Hingham exceeded my expectations. Tom, my service advisor kept me informed about my car’s status. I would highly recommend More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Herb Chambers Lexus of Hingham responded

Barbara, we're delighted to know that Tom and our team at Herb Chambers Lexus of Hingham were able to exceed your expectations. Thanks for recommending us - drive safely!

February 14, 2024

The dealership greeted me quickly and warmly. I was checked in promptly. They did the work in an efficient amount of time. My personal rep, James, explained the service in detail. I left a ve More

by Steve Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James In Service
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Feb 14, 2024 -

Herb Chambers Lexus of Hingham responded

Steve, it's great to know you had such a positive experience at Herb Chambers Lexus of Hingham! We're glad James was able to assist and explain everything in detail. Thanks for your feedback!

February 08, 2024

Quick and easy with solid communication! Tom is a staple at this location. Service was great. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Herb Chambers Lexus of Hingham responded

It's fantastic to hear you're always in great hands with Tom here at Herb Chambers Lexus of Hingham. Thanks for taking the time to share your experience with us!

February 08, 2024

Professional and patient with a “can do “ approach during every step of the trying and buying process More

by Old Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a positive experience with our team at Herb Chambers Lexus of Hingham. We strive for professionalism and patience in every interaction, so it's great to see that reflected in your visit. Thanks for the review!

February 07, 2024

Very nice facility with staff who tries to work with your needs. Overall they are quite professional and good listeners More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Herb Chambers Lexus of Hingham responded

We appreciate your positive feedback! Our team at Herb Chambers Lexus of Hingham always strives to provide a professional and attentive service. We're glad we could meet your needs, thank you for choosing us!

February 07, 2024

Had some brake issues addressed, had a rental car over night. Promised the car that afternoon. Picked up my clean car with new breaks. Good as new. Thanks! Dawn More

by dawnmrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to know your brake issues were resolved and you had a positive experience with our team at Herb Chambers Lexus of Hingham. Thanks for trusting us with your vehicle, we appreciate the feedback!

February 07, 2024

As usual I had a great experience at Herb Chambers Hingham. I was updated regarding the repairs that were required. My car was returned to me within a few hours. More

by Eleanor M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Herb Chambers Lexus of Hingham responded

Eleanor, we're glad to know you had a great experience at Herb Chambers Lexus of Hingham. We always aim for efficient and thorough service! Thanks for your review.

February 06, 2024

Fair and honest. I thought I needed several things replaced but they said only needed one item. Thanks! More

by TE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Feb 06, 2024 -

Herb Chambers Lexus of Hingham responded

We appreciate your feedback! It's great to know our team at Herb Chambers Lexus of Hingham was able to provide you with honest and fair service. We're here for any future needs — thanks again!

February 06, 2024

Whent to dealrship With my 16-year-old daughter to purchase her first car Adam was very helpful. And Made my daughter part of the Process, and it was a great experience for her first time. More

by Tzambakis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 07, 2024 -

Herb Chambers Lexus of Hingham responded

Tzambakis, it's wonderful to know that Adam and our team at Herb Chambers Lexus of Hingham could make your daughter's first car buying experience a memorable one. We hope she enjoys her new ride!

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