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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,534 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,534 reviews

November 01, 2024

Tom McCafferty and the team at the Hingham location of Herb Chambers are fantastic! When I asked to check my tires and brakes I was told they don’t need to be replaced now but maybe at the next service. More

by PM bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful feedback! We're glad to hear that Tom and our team at Herb Chambers Lexus of Hingham provided honest and helpful service. We look forward to assisting you with your next visit!

October 31, 2024

Talisa was amazing to work with. They made a slight mistake with the pick up time for the car and Talisa went above and beyond to make the situation right. Great overall service! I w More

by Dan.lepke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talisa
Oct 31, 2024 -

Herb Chambers Lexus of Hingham responded

Dan - We're delighted to hear that Talisa provided exceptional service and resolved the issue promptly at Herb Chambers Lexus of Hingham. Thank you for choosing us, and we look forward to serving you again in the future!

October 31, 2024

joe was very professional and knowledgeable. the dealership was clean and all sales people seemed friendly. More

by bobreilly1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Herb Chambers Lexus of Hingham responded

Bob, we're delighted to hear that Joe and the team at Herb Chambers Lexus of Hingham provided you with a professional experience. Thanks for sharing your feedback!

October 31, 2024

A very pleasant and professional experience purchasing our car today! Afif was extremely knowledgeable and very helpful! I would give our experience there a five star rating. The finance man Joseph Sulliv More

by Sandi McCarthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Herb Chambers Lexus of Hingham responded

Sandi, we're so glad to hear that Afif and Joseph made your car-buying experience at Herb Chambers Lexus of Hingham a pleasant one. Thank you for the five-star rating, and enjoy the ride!

October 30, 2024

Been going here since 2018 or so and never had a issue. Talisa is incredible and she is an expert in her field. Highly highly recommend More

by jlaredo08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Oct 30, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for your continued trust in Herb Chambers Lexus of Hingham! We're delighted to hear that Talisa has consistently provided expert service. Your recommendation means a lot to us!

October 29, 2024

All the staffs are very friendly and helpful. The dealership itself is big and nice with many selection of cars . More

by Roslanz65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers Lexus of Hingham made your visit enjoyable and that you appreciated our wide vehicle selection. We look forward to seeing you again soon!

October 27, 2024

Tom was very accommodating and had a loaner car ready for me to borrow. He explained everything so that I could understand what needed to be done. Service was completed in a timely manner. Great service! More

by bkahane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We're glad to hear Tom provided accommodating service and clear explanations at Herb Chambers Lexus of Hingham. We appreciate your support!

October 27, 2024

James Welch was very good to communicate with about my 2020 Ux problem! “During breaking a “clicking “ sound can be heard “ The service tech heard the sound and after many days started it is the rotors More

by Suzanne Leone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Oct 28, 2024 -

Herb Chambers Lexus of Hingham responded

Suzanne, thank you for sharing your experience with us at Herb Chambers Lexus of Hingham. We're sorry to hear about the issue you're facing and understand how concerning it can be. Please feel free to reach out directly so we can further assist in resolving this matter for you! Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 26, 2024

It was an amazing experience until Patrick and business manager took over my situation. I had done and resolved my car’s problems. I was satisfied with everything. This is a place that you can trust people More

by gepthe173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Patrick and our business manager took great care of your car's needs. It's wonderful knowing you found our team professional and trustworthy. We appreciate the kind words, and we're here if you need anything in the future!

Nov 07, 2024 -

gepthe173 responded

Great place and clean and outstanding customer service. Free Snacks and Drinks for everyone. Thanks

October 25, 2024

Very efficient. No pressure to buy added services. Great cafe waiting area. Agent was friendly and helpful. More

by Aeaptaszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Oct 25, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us at Herb Chambers Lexus of Hingham! We're glad to hear that our team provided a pressure-free and efficient service, and that you enjoyed the cafe waiting area. We appreciate your feedback!

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