Herb Chambers Lexus of Hingham

We recently purchased a Lexus from your sales woman Donna LaRosa . Prior to our visit to Norwell , we had looked at other dealerships. The minute we walked into Norwell we were warmly greeted by Donna . LaRosa . Prior to our visit to Norwell , we had looked at other dealerships. The minute we walked into Norwell we were warmly greeted by Donna . After speaking to her about what we were interested in, we knew that we would purchase the vehicle from her. She made our visit fun with her personality and knowledge and would highly recommend her to any family or friend interested in buying a Lexus.What a great team at Lexus of Norwell. More

The entire purchasing experience for my wife and me was excellent. I had several questions/criteria to be addressed with a new vehicle, and the sales and service staff were very accommodating in making excellent. I had several questions/criteria to be addressed with a new vehicle, and the sales and service staff were very accommodating in making sure I had answers to all my questions--including putting a vehicle on hydraulic lift so that I could see the tire-jack points. The purchase-price negotiation was straightforward and fair. Follow-up service regarding vehicle registration and sync'ing my automatic garage-door opener were handled in a very friendly and expeditious manner. I would highly recommend the dealership to others if they are in the market for a Lexus-class vehicle. More

Donna was courteous, friendly and knowlegable. If buying a car could be seamless, she made it so. I think the ES350 is a wonderful car, so she has a great product to work with a car could be seamless, she made it so. I think the ES350 is a wonderful car, so she has a great product to work with More

This is our fourth Lexus in 7 years. We have dealt with Lexus of Sharon previously (same owner, Herb Chambers), but they didn't have the car we wanted. So I called Lexus of Norwell and they worked with me Lexus of Sharon previously (same owner, Herb Chambers), but they didn't have the car we wanted. So I called Lexus of Norwell and they worked with me to get the exact car I wanted at a great price. Deal was slightly complcated since we were trading in 2 older Lexus models, but they managed to get everything done in a timely fashion. More

After deciding it was time to downsize my husband and I visited many different dealers with four vehicle types in mind. Being very reluctant to trade, our choice was not only going to be about the type of visited many different dealers with four vehicle types in mind. Being very reluctant to trade, our choice was not only going to be about the type of vehicle but the dealership and sales staff also. We knew quickly that this was a dealership we wanted to work with. Luke was very friendly and helpful without being pushy. Donna was VERY helpful and handled everything as promised ..beyond our expectations. This is our first Lexus and I never thought another vehicle could compare to our last.Donna assured me I would love it and after she took time to go through the interior and exterior I was confident she was right. I would use this dealer again and recommend it. I am confident they will assist us with any issues or questions we have on our Lexus. Thank You!!Great dealership with a wonderful staff More

The exceptional customer service and friendly, no pressure atmosphere along with the Sales Team was truly a winning experience. I felt at ease as soon as I walked into the showroom when Chip greeted pressure atmosphere along with the Sales Team was truly a winning experience. I felt at ease as soon as I walked into the showroom when Chip greeted me. Glen and Chip took the time to explain, answer all my concerns and walked me through the process with ease. On top of all of that Chip gave me with the best price on my new Lexus 350RX. I would recommend this dealership to anyone who wants to lease or purchase a Lexus! You will thank me! More

Our experience with Herb Chambers in Norwell, MA was amazing. Wiara found the perfect car for me and met our needs in every way. Wiara and Chip made us feel welcome without being intimidating and push amazing. Wiara found the perfect car for me and met our needs in every way. Wiara and Chip made us feel welcome without being intimidating and pushy! I have not owned a Lexus before but would recommend anyone looking for a car to visit Herb Chambers in Norwell, MA. It was how they looked after us that made us decide on a Lexus. 10 out 10 Wiara for making my Birthday a great one!!! More

From the moment I walked in the door to the time I left I felt they were doing the very best. From setting up the appt to test driving with the mechanic and also updating me on the progress. I've rarely expe felt they were doing the very best. From setting up the appt to test driving with the mechanic and also updating me on the progress. I've rarely experienced such incredible customer service and I highly recommend this dealership. More

From the minute I walked in the door, everyone there was warm and welcoming. I like dealing with a smaller dealership, because it always gives me the feeling of family atmosphere. The attentive, yet not pus warm and welcoming. I like dealing with a smaller dealership, because it always gives me the feeling of family atmosphere. The attentive, yet not pushy staff was key to me coming back. They were very willing to work with me and followed up. A trait which I have seen slip in the past year I've been looking for a new car. I commend the whole team, from the salesman to the finance team to making my car buying experience enjoyable. Thank you! More

This was my first time purchasing a Lexus and John made this a great experience. I have already started to recommend this dealership to friends based on the great level of customer service provided there. this a great experience. I have already started to recommend this dealership to friends based on the great level of customer service provided there. More