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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,532 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,532 reviews

November 28, 2013

We have had our 2009 Lexus RX serviced at the Norwell dealership previously,great service from Tom Mccafferty in service department! We were looking to upgrade to a 2014 RX and visited th Norwell dealers More

by dkmello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
Nov 29, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to post such a kind review. Everyone here at Herb Chambers Lexus of Norwell strive to go above and beyond for our guests, and I'm so glad Chip and Ryan were able to make purchasing your new Lexus RX as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 27, 2013

An excellent buying experience. This is the second car we have purchased from them/him in the last two months.The entire staff tries to be helpful. I appreciated meeting the repair coordinator. More

by maureenlesuer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Nov 29, 2013 -

Herb Chambers Lexus of Hingham responded

Maureen, This is exactly the kind of feedback we love to hear from our guests! I'm so glad Greg was able to make purchasing your new Lexus as smooth and enjoyable as possible. I'll be sure to share this with Greg as I know he'll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 23, 2013

Fair price, very professional staff at all levels (both sales and service), excellent at post-purchase follow-up and resolution of even minor issues; highly recommended More

by boblesuer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Nov 25, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you, Bob, for the great feedback and wonderful review. We appreciate your business and for taking the time to share your experience with others. I know Greg will appreciate your wonderful recommendation as well. We truly value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 21, 2013

I have driven a Lexus for the last 12 years I would never consider another brand. The dependability of these cars is outstanding. I have never had any mechanical problems with my previous two Lexus. The ride More

by lyd20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Zuckerman
Nov 21, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you for this wonderful 5-star review. At Herb Chambers Lexus of Norwell, our efficient and knowledgeable team do their very best to ensure our customers find the right vehicle. I'm so glad to know Janine was able to achieve this with you while exceeding your expectations - that's just how we like it! I will be sure our team hears of your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 20, 2013

Ryan, Was everything you would want a salesman to be. He got us just what we wanted in our car and more. He was very pleasant and friendly even when the deal was done. We would definitely recommend Herb Ch More

by Nancydwyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
Nov 20, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you, Nancy, for your kind words regarding you and your husband’s experience with Ryan here at Herb Chambers Lexus of Norwell. Our team goes to great lengths to provide a quality experience and atmosphere for our guest. We truly value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Kind Regards, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 18, 2013

John was a pleasure to deal with. He is a gentleman who made what is a very stressful situation as easy as possible. I did not feel pressured and was treated with respect. I highly recommend this dealersh More

by sheryl39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martinelli
Nov 19, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you, Sheryl, for taking the time to share your experience with John here at Herb Chambers Lexus of Norwell. I'm so happy to hear he was able to assist you and ensure you found the right vehicle to suit your needs. I greatly appreciate your encouraging 5-star review and I know John will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 12, 2013

I went into Lexus to purchase a 2014 Lexus IS 250 AWD. We went over what I was looking for as far as options and we went over several cars that were in stock and those that would have to be delivered. I More

by Bonzy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wiara Albanese; Chip Gray
Nov 12, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to recognize Wiara and Chip here at Herb Chambers Lexus of Norwell. We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Sales Associates are equipped with the knowledge of the cars and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 09, 2013

I just purchased my 2nd Lexus GX from Herb Chambers Lexus - most recently working with Donna LaRosa at their new location in Norwell, MA. Donna was friendly, knowledgeable and always accessible throughout t More

by thymemsullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna LaRosa, Robert Cameron, Kim Cummings, Ricky Medeiros
Nov 11, 2013 -

Herb Chambers Lexus of Hingham responded

I'm thrilled to hear that Donna was able to assist you with finding the perfect Lexus to meet your needs! Everyone here at Herb Chambers Lexus of Norwell strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Donna, Kim, Ricky and Robert will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 09, 2013

Very friendly, courteous and took care of everything including the sticker - that was great. Once the deal was made, everything went rather quickly - that was great. Could have been a little more dili More

by dulce1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Nov 11, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you for posting such an awesome positive review! I sincerely appreciate you taking the time to share your experience with Greg here at Herb Chambers Lexus of Norwell. A terrific guest experience is what we aim for each and every time and Greg is truly a testament to that. I'll be sure to pass on your kind sentiments as I know Greg will appreciate your recommendation. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Best, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 07, 2013

Donna LaRosa and the team at Norwell Lexus were nothing but professional. I will certainly recommend this dealership and Donna specifically to my friends and family. More

by SusanGale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna LaRosa
Nov 08, 2013 -

Herb Chambers Lexus of Hingham responded

Susan, I'm so glad to hear that Donna was able to assist you with your recent Lexus purchase and that everything came with such ease. Everyone here at Herb Chambers Lexus of Norwell focuses on providing our guests with exceptional customer service and Donna is truly a testament to that. I will be certain to share your great recommendation with Donna as I know she’ll appreciate your kind words. We appreciate your great feedback and look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

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