Herb Chambers Lexus of Hingham

Walked into the Lexus showroom and said "just looking". Not sure the order of meeting a customer, but Luke was the person to approach us. He was professional, friendly, approachable, nice SMILE looking". Not sure the order of meeting a customer, but Luke was the person to approach us. He was professional, friendly, approachable, nice SMILE. Not high pressured, he allowed us to look around, I sat inside the Lexus in the showroom, and then decided to take a test drive. We took the test drive and then decided to purchase, new, if the numbers were a good fit. Luke was very thorough in explaining the vehicle, choosing the outside and interior color, and also telling me about other options. I've already forgotten the man's name in the back room who had me signing papers, he was efficient and friendly, as well. :) "Chip" congratulated me on purchasing the Lexus from Norwell. ~Carla A. Getto More

Donna was an excellent sales consultant. She was extremely knowledgeable and made my experience at Lexus very pleasant. I was stuck between a few different cars and Donna lead me in the right direct extremely knowledgeable and made my experience at Lexus very pleasant. I was stuck between a few different cars and Donna lead me in the right direction of what was a perfect fit for me and my family. More

If you are looking for a reliable car on the South Shore (or anywhere else for that matter) head to the new Herb Chambers Lexus of Norwell. Specifically, ask for Ryan Tierney who I was fortunate enough to m (or anywhere else for that matter) head to the new Herb Chambers Lexus of Norwell. Specifically, ask for Ryan Tierney who I was fortunate enough to meet immediately upon entering the showroom. The overall experience with buying a car is not relished by most and Ryan did a great job of explaining everything I wanted to know about the car and then some. He worked with his management team to get me the deal I was looking for and personally picked up my vehicle from their sister dealership having it ready for me the following day. Ryan even had ice cream for my kids! To reiterate, a great customer experience at Herb Chambers Lexus of Norwell due in large part to Ryan Tierney. More

This dealership is the best they got me the deal I want on the specific model I selected luke barosky is a great sales consultant on the specific model I selected luke barosky is a great sales consultant More

I was in the market for a new car last month. I visited several other dealerships nearby and made a late ay decision to wrap up the day at Lexus. It was the best decision of the day. The staff were friendl several other dealerships nearby and made a late ay decision to wrap up the day at Lexus. It was the best decision of the day. The staff were friendly and made themselves available for questions. Donna was very knowledgeable of the product and went out of her way to make the experience fun and enjoyable. While I didn't buy a car that day, I did go back the following week and made a purchase. Form the sales staff to the finance staff, I found Donna and the entire team at Norwell Lexus great to work with. More

Greg Smith is wonderful. He was very professional and a pleasure to work with. We would definitely buy another car from him again. And we are very happy with the car. pleasure to work with. We would definitely buy another car from him again. And we are very happy with the car. More

I am a long time Lexus owner who has used Sharon for service and had Ricky Medeiros as my service contact. I live in norwell and when you opened Lexus of norwell it was great. Even better you selected R service and had Ricky Medeiros as my service contact. I live in norwell and when you opened Lexus of norwell it was great. Even better you selected Ricky to be service director, who was the best I ever worked with at Sharon. He has done a masterful job at getting Norwell up and running smoothly. Kim Cummings is my service manager and she has been outstanding when I bring my Lexus in for service. They take the time to explain exactly what's being done and why. I feel they have my best interests at heart. A special thanks also to Mike hourihan, who discovered a repair recommended by Sharon was wrong and figured out the correct solution and saved me money. That's customer service. I assure you that I can write critical reviews if necessary, but this team has been outstanding. I thought Sharon was the best, but Norwell is even better. Phil Ruddick More

I bought a Volvo from this dealership and I have to say both Ryan (sales) and Tim (Finance) treated me with the highest service. Top notch dealership. both Ryan (sales) and Tim (Finance) treated me with the highest service. Top notch dealership. More

I have to say this was almost a perfect experience. Right from the start when I sent an email request I heard back from Cheryl in minutes followed by a phone call. I ended up making an appointment but decide from the start when I sent an email request I heard back from Cheryl in minutes followed by a phone call. I ended up making an appointment but decided to go in a day early. We were immediately met by our sales person John and the Manger Chip. Within 20 minutes we were on a test drive. John was really wonderful answering all my questions. He was incredibly open and honest about financing the car, purchasing vs leasing and the value of my trade. Except for a strange momentary hiccup from the manager about my trade value (which was ultimately worked out) we had a great experience. Go see the guys at Herb Chambers - especially John Martinelli. More

We went in to trade in our present vehicle and purchase a lexus rx 350. Everyone at this dealership was extremely accomodating, patient and very pleasant to work with , making it a wonderful experience for u lexus rx 350. Everyone at this dealership was extremely accomodating, patient and very pleasant to work with , making it a wonderful experience for us. We will definately recommend this dealership to family and friends and will purchase another vehicle from them. Our sales consultant Wiara was so patient and helpful and lovely to work with. More