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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,510 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,510 reviews

December 07, 2013

If you are looking for a reliable car on the South Shore (or anywhere else for that matter) head to the new Herb Chambers Lexus of Norwell. Specifically, ask for Ryan Tierney who I was fortunate enough to m More

by geewizx4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
Dec 09, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking the time to share this great review. I’m so pleased to hear Ryan was able to assist you and provide you and your family with such a pleasant car buying experience. We continuously strive to exceeded our customers’ expectations and Ryan is certainly a testament to that. We appreciate your wonderful recommendation and look forward to ensuring your satisfaction for many more years to come! Best, Michael Shafman General Manager Herb Chambers Lexus of Norwell

December 05, 2013

This dealership is the best they got me the deal I want on the specific model I selected luke barosky is a great sales consultant More

by franklic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
luke barosky
Dec 06, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you, Frank, for taking the time to provide such great feedback! I'm thrilled to know you had such a pleasant experience at our dealership, especially while working with Luke. He is absolutely an asset to our team, and I'll be sure to pass on your wonderful recommendation. We truly value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Michael Shafman General Manager Herb Chambers Lexus of Norwell

December 03, 2013

I was in the market for a new car last month. I visited several other dealerships nearby and made a late ay decision to wrap up the day at Lexus. It was the best decision of the day. The staff were friendl More

by mpcornell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Larosa
Dec 04, 2013 -

Herb Chambers Lexus of Hingham responded

I'm so glad to hear that Donna was able to assist you with your recent Lexus purchase and that everything came with such ease. Everyone here at Herb Chambers Lexus of Norwell focuses on providing our guests with exceptional customer service and Donna is truly a testament to that. I will be certain to share your great recommendation with Donna as I know she’ll appreciate your kind words. We appreciate your great feedback and look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

December 02, 2013

Greg Smith is wonderful. He was very professional and a pleasure to work with. We would definitely buy another car from him again. And we are very happy with the car. More

by NancyBCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Dec 02, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you, Nancy, for taking the time to share your experience with Greg here at Herb Chambers Lexus of Norwell. I'm so happy to hear he was able to assist you and you found the right Lexus to suit your needs. We greatly appreciate your encouraging 5-star review and I know Greg will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Michael Shafman General Manager Herb Chambers Lexus of Norwell

December 02, 2013

I am a long time Lexus owner who has used Sharon for service and had Ricky Medeiros as my service contact. I live in norwell and when you opened Lexus of norwell it was great. Even better you selected R More

by Philruddick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky medeiros, Kim Cummings, mike hourihan
Dec 02, 2013 -

Herb Chambers Lexus of Hingham responded

Phil, I sincerely appreciate you taking the time to share your experience with Kim, Mike and Rick here at Herb Chambers Lexus of Norwell. Our goal is to achieve excellence in all aspects of our dealership and I’m so pleased to know that you've noticed our teams hard work. Thank you for your business and we look forward to the opportunity to serve your automotive needs in the future! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

December 01, 2013

I bought a Volvo from this dealership and I have to say both Ryan (sales) and Tim (Finance) treated me with the highest service. Top notch dealership. More

by rockstar73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Tim
Dec 01, 2013 -

Herb Chambers Lexus of Hingham responded

What an outstanding review to read! It is great to know that Ryan & Tim were able to provide you with a top-notch shopping experience with your new Volvo. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

December 01, 2013

I have to say this was almost a perfect experience. Right from the start when I sent an email request I heard back from Cheryl in minutes followed by a phone call. I ended up making an appointment but decide More

by ced2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Martinelli
Dec 02, 2013 -

Herb Chambers Lexus of Hingham responded

I sincerely appreciate you taking the time to share your experience with John and Chip here at Herb Chambers Lexus of Norwell. Our goal is to achieve excellence in all aspects of our dealership and I’m so pleased to know that you've noticed our teams hard work. Thank you for your business and we look forward to the opportunity to serve your automotive needs in the future! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 30, 2013

We went in to trade in our present vehicle and purchase a lexus rx 350. Everyone at this dealership was extremely accomodating, patient and very pleasant to work with , making it a wonderful experience for u More

by debdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wiara Albanese
Dec 01, 2013 -

Herb Chambers Lexus of Hingham responded

What an outstanding review to read! It is great to know that Wiara was able to provide you with an accommodating and pleasant shopping experience with your new Lexus. Here at Herb Chambers Lexus of Norwell, our primary concern is delivering flawless customer service. I’m so happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 28, 2013

We have had our 2009 Lexus RX serviced at the Norwell dealership previously,great service from Tom Mccafferty in service department! We were looking to upgrade to a 2014 RX and visited th Norwell dealers More

by dkmello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
Nov 29, 2013 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to post such a kind review. Everyone here at Herb Chambers Lexus of Norwell strive to go above and beyond for our guests, and I'm so glad Chip and Ryan were able to make purchasing your new Lexus RX as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

November 27, 2013

An excellent buying experience. This is the second car we have purchased from them/him in the last two months.The entire staff tries to be helpful. I appreciated meeting the repair coordinator. More

by maureenlesuer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Nov 29, 2013 -

Herb Chambers Lexus of Hingham responded

Maureen, This is exactly the kind of feedback we love to hear from our guests! I'm so glad Greg was able to make purchasing your new Lexus as smooth and enjoyable as possible. I'll be sure to share this with Greg as I know he'll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

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