Herb Chambers Lexus of Hingham

Exceptional All employees went above and beyond to make a very good experience...service consultants and technicians took time and explained all procedures....mad All employees went above and beyond to make a very good experience...service consultants and technicians took time and explained all procedures....made an effort not to do unnecessary repairs and consulted with me on each step of the way GRATEFUL & happy G.T.R. More

The experience my husband and I had at Lexus of Norwell was phenominal. The staff was kind, helpful and very knowledgable and met every one of our wants and needs with ease. In particular Donna, John, Tim was phenominal. The staff was kind, helpful and very knowledgable and met every one of our wants and needs with ease. In particular Donna, John, Tim and Wiara went above and beyond their normal duties to help us find a car that met all our requirments and explain the features that the car came with. I highly recommend Lexus of Norwell and will be bragging about my new car for weeks to come. Thank You, Carlos&Dorothy Cabido More

GREAT sales experience when recently purchasing a new Lexus RX 350 from John Martinelli and the folks at Herb Chambers Lexus of Norwell. John did his very best to make this a smooth and effortless trans Lexus RX 350 from John Martinelli and the folks at Herb Chambers Lexus of Norwell. John did his very best to make this a smooth and effortless transaction, giving us what we wanted for our trade and a great price on our new Lexus. I highly recommend Herb Chambers Lexus of Norwell and sales consultant John Martinelli...five stars to both !!! More

I came to Herb Chambers Lexus in Norwell after seeing the lease deals on the 2014 RX350s and was extremely happy with the overall experience. John was very helpful throughout the process and was very straig lease deals on the 2014 RX350s and was extremely happy with the overall experience. John was very helpful throughout the process and was very straightforward in answering all of my questions. This was my first time looking to lease a vehicle and I felt very confident that I was making the right decision. I was able to find the exact model, with the colors and features I wanted, and signed a lease that same day. The whole process was painless thanks to John, and much simpler than I was expecting. I've had the vehicle for only a few days and already love it! I would definitely recommend this dealer, and encourage anyone to work with John on their next purchase. More

What a great time I had. Thank you guys for making this process so easy. I would recommend this dealership to everyone. From beginning to end it was painless. I love my new Lexus ! Thanks again process so easy. I would recommend this dealership to everyone. From beginning to end it was painless. I love my new Lexus ! Thanks again More

Very fast and easy process. We came in with a vehicle in mind, got what we wanted for a trade in. Our salesman was Marcenel Louis-Charles, who was very helpful and made us feel as comfortable as possible. mind, got what we wanted for a trade in. Our salesman was Marcenel Louis-Charles, who was very helpful and made us feel as comfortable as possible. He made sure we had everything we needed and was transparent from the beginning to end. He even fulfilled a couple of our requests a few days after the sale was completed. We would definitely recommend this dealership and Marcenel and would do business again. More

We came to Lexus of Norwell looking at a Mercedes SUV but couldn't commit. Once home,we spent some time searching their web site,now looking at the Lexus SUV's. There were several that we were interest but couldn't commit. Once home,we spent some time searching their web site,now looking at the Lexus SUV's. There were several that we were interested in seeing but they were at the Sharon dealership-no problem,Luke drove us there and patiently spent HOURS with us while we looked and test drove. We arranged to have one moved to Norwell for a second test drive and in the mean time a beatiful red RX350 came in to the Norwell location and as soon as we saw it,we loved it and bought it that day. The whole experience was a pleasure and so easy. Not once were we pressured in any way! Vehicle was delivered to us on the Cape and Luke explained everything we needed to know and was available after when we had a couple of questions and even followed up with us a few weeks later. So thank you to Luke and Chip for great service and a great car buying experience! More

My experience with Herb Chambers Lexus of Norwell was awesome! I went in on my birthday to test drive an RX 350 and fell in love with the vehicle. My sales person John, was great, and everyone in the d awesome! I went in on my birthday to test drive an RX 350 and fell in love with the vehicle. My sales person John, was great, and everyone in the dealership was friendly and helpful. They went out of their way to find me the color and model of vehicle I wanted. After seeing the vehicle that was brought in especially for me, I changed my mind about the color, and John didn't even blink an eye. They again found the vehicle that I wanted, no questions asked. After I got my vehicle, Steve Flate, the dealership/s technology specialist, helped me set up and understand the computerized features of my car. He was very thorough and patient and I'm so impressed with this service. I did not feel pressured at any time during the leasing process, and was grateful not to be held hostage in the dealership all day. I highly recommend this dealership to anyone in the market for a Lexus. More

My previous lease of a 2011 Lexus RX-350 was at the end of its 36mo term. The 2011 lease was performed at the Sharon location where I dealt with great people and walked out with a great deal. Because of th of its 36mo term. The 2011 lease was performed at the Sharon location where I dealt with great people and walked out with a great deal. Because of the great experience with my 2011 I decided to lease my 2014 at Herb Chambers again but at the Norwell location. The reason for Norwell is because its closer. My dealings with Greg S. Bob C. and Tim M. were flawless. They were very pleasant and upfront all through the negotiation process. I understand the leasing process pretty well and the deal agreed upon was in my opinion untouchable by any other Lexus dealer in the area. I would not hesitate to purchase or lease a vehicle from this dealership in the future. I want to thank Greg, Bob, and Tim for a stress free experience. Thanks, Mike D. More

Great experience working with Greg and the team at Norwell Lexus to buy my first "nice" car. I wanted a hardtop convertible and we found a beautiful one, low miles and right in my budget. They got the Norwell Lexus to buy my first "nice" car. I wanted a hardtop convertible and we found a beautiful one, low miles and right in my budget. They got the car prep'ed, registered, and ready for me, even though I live in Rhode island. Nice guys, I'll be back when I ready for the next car for sure. More