Herb Chambers Lexus of Hingham

Getting the best price on body work I bought a 2015 Lexus RX350 last fall and recently had a distressing collision with a telephone pole when doing a U-turn on my street. In addition, th I bought a 2015 Lexus RX350 last fall and recently had a distressing collision with a telephone pole when doing a U-turn on my street. In addition, there was a significant dent in the left rear, which must have happened in a parking lot, when the car was parked, and I was shopping. Ryan worked hard on getting me the best price on fixing the damage and kept me closely informed on what would be involved in the repair, and when I could expect to get my car back. He was very respectful, courteous and concerned that I would be happy with the result. My car is now good as new and I am very happy :) More

Best experience ever at a Dealer We just purchased a 2013 RX 350 with the help of Joe Sullivan. Joe listened to what I was looking for and showed me several that met my criteria. Whe We just purchased a 2013 RX 350 with the help of Joe Sullivan. Joe listened to what I was looking for and showed me several that met my criteria. When I wanted to test drive a car that was in Sharon, He brought it over to Norwell. I had researched the price of the RX and the value of my trade-in, we were able agree on a price without a hassle. I am 71 yrs old and have purchased a lot of cars. This is the best car buying experience I have ever had. More

Great Experience Hi my name is Meghann Kia-Devine, I just purchased a 2010 Lexus from your dealership in Norwell. I found the staff very professional and helpful and Hi my name is Meghann Kia-Devine, I just purchased a 2010 Lexus from your dealership in Norwell. I found the staff very professional and helpful and especially Mike Gibbons who was extremely patient with me being a 69 year old that was not brought up with all these toots and whistles. But he managed very kindly to help me through learning about the car. Donna was also very helpful except I did not get the price I wanted but her professionalism assured me that I was getting the right price. I would highly recommend buying a car from your Norwell dealership. More

Great experience! I have recently purchased a Lexus RX 350 from Herb Chambers Lexus of Norwell. It was indeed a great experience to meet with Mr. Greg Melanson, Sales & I have recently purchased a Lexus RX 350 from Herb Chambers Lexus of Norwell. It was indeed a great experience to meet with Mr. Greg Melanson, Sales & Leasing Consultant go have the deal done so nicely and conveniently. More

purchasing our pre-owned RX 350 We went to Herb Chambers when we had other choices, the reason was simple, we did not feel like getting the runaround. Our experience with AJ Fiore w We went to Herb Chambers when we had other choices, the reason was simple, we did not feel like getting the runaround. Our experience with AJ Fiore was one of quality and care. AJ took the time to go over everything with us, and hustled to get our deal completed. Since picking up our car last week, AJ has also taken care of a few minor issues and has been thoughtful and very helpful. More

Everything has changed for the better About 8 years ago we had a bad experience at a different HC Dealership and vowed never to return to the HC brand. Our desire to procure a certain Lex About 8 years ago we had a bad experience at a different HC Dealership and vowed never to return to the HC brand. Our desire to procure a certain Lexus, and a convenient location overcame our reluctance to enter the HC Lexus in Norwell. Our initial hesitations were rapidly overwhelmed by a professional, non-pushy, gracious and enjoyable relationship plus guidance from an obviously competent and enabled Sales Team that made the car purchase incredibly easy and fun. The Team of Donna LaRosa and Tarek Mirshak were straight up with information and delivered precisely what they promised. We were amazed at the convenience and the comfort of interacting with these folks. After receiving our car, brief return visits and interaction with Ryan Tierney and the Service personnel like Paula Tiburcio prove to us that this was no fluke ... they are all superb customer-relations experts; we are more that satisfied! More

EXCEPTIONAL EXPERIENCE MY OVERALL EXPERIENCE WAS EXCEPTIONAL FROM THE SALES CONSULTANT TO THE GENERAL SALES MANAGER. THEY WERE DID EVERYTHING THEY COULD TO SATISFY MY BUYIN MY OVERALL EXPERIENCE WAS EXCEPTIONAL FROM THE SALES CONSULTANT TO THE GENERAL SALES MANAGER. THEY WERE DID EVERYTHING THEY COULD TO SATISFY MY BUYING NEEDS More

Service and Purchasing of our new 2014 ES This is only the second time ever that I have written a review regarding service and purchasing a new vehicle. We have been going to Lexus of Norwell This is only the second time ever that I have written a review regarding service and purchasing a new vehicle. We have been going to Lexus of Norwell for the past year and one-half since moving back from Florida. Ricky Medeiros and his team of Paola Tiburcio and Tom Mc Cafferty are the reason we continue to have our cars serviced and most recently purchased a new ES at Lexus of Norwell. One simply just knows if the environment is right for them when they walk into a new store or in this case a car dealership. The friendly, polite and honest approach is alive and well in the Lexus Norwell sevice center. I casually asked Ricky if he could get me some idea of the value of our 2011 GS 350 while we were in for service. He introduced us to Rocco Saghbini the General Sales Mgr and within an hour or so, my wife and I had a deal on a new 2014 ES. Rocco's no hard sell approach was excellent. We then met Donna LaRosa the Sales Mgr and John Martinelli a sales representative who finished the transaction. All along the way each and every associate was very nice and went out of their way to be helpful. The last person we met was Tim Mullin the Business Mgr. Tim is a very friendly, smart and professional individual and represents the end business process extremely well. All of the above mentioned members of the Norwell Lexus team should be told how they handled our experience. Buying a new car is not in most cases the most enjoyable of times. This experience deserved and warranted the time spent to express our feelings. We strongly ascribe to the theory that if the someone does something well for you, one should acknowledge it. All to often it is only the negatives that are expressed. These folks represent the Norwell Lexus dealership with distinction and please let them know that we would in a heart beat recommend it to friends looking for a new car or honest service. I could go on and on but I think you get the point. Thanks for reading this survey. Rick and Donna Meehan date of purchase 11/18 More

Overall satisfaction Very satisfied. Had a few issues regarding pricing but they were resolved with Rocco with excellent follow-up with AJ. Fiore and his great knowledge Very satisfied. Had a few issues regarding pricing but they were resolved with Rocco with excellent follow-up with AJ. Fiore and his great knowledge of the vehicle! More

I love my new car! Thank you to Ryan and all the team at Lexus of Norwell for the outstanding job you all did! Ryan went above and beyond and left no stone unturned maki Thank you to Ryan and all the team at Lexus of Norwell for the outstanding job you all did! Ryan went above and beyond and left no stone unturned making sure I was completely satisfied! My happiness was of the utmost importance! My younger brother also bought a car the same day and just submitted his review too!! We are very happy customers! Thank you Ryan Tierney for making my first car purchase and that of my brothers fun and informative! More