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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,510 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,510 reviews

October 16, 2014

Fabulous Relationship Management Ricky Medeiros has been my relationship manager for years now and when I buy my next Lexus it will be because of Ricky. When i need my car serviced, More

by julie0497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Medeiros
Oct 16, 2014 -

Herb Chambers Lexus of Hingham responded

Julie, What a wonderful review to read! It is great to know that Ricky has been able to assist you. Our primary concern is delivering flawless customer service and I’m happy to know Ricky provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman, General Manager

October 05, 2014

"Fabulous Customer Service" AJ was a phenomenal salesman. I went in to the dealership late in the evening, not really sure exactly what I was looking for or what my options were. More

by jill.doehling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2014 -

Herb Chambers Lexus of Hingham responded

Thank you, Jill, so much for this kind review! I'm so pleased to hear AJ was able to assist you with your Lexus purchase. If you have any questions, please don't hesitate to reach out to us. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Michael Shafman, General Manager

September 29, 2014

Excellent work by A.J. Fiore I had the most excellent experience today in leasing a new IS 350 AWD at Herb Chambers Lexus of Norwell MA. Mr. A.J. Fiore the sales and lease consult More

by Joseph G Shahda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2014 -

Herb Chambers Lexus of Hingham responded

Thank you, Joseph. It is very kind of you to take the time to share your experience with AJ with others. I am very happy to hear that he did a great job assisting you with your purchase. Enjoy your new Lexus and we look forward to being able to serve your automotive needs for many more years to come! Sincerely, Michael Shafman, General Manager

July 18, 2014

Great customer service I couldn't be happier with the service! My salesman, Michael Gibbons, was excellent to work with. He made the whole experience effortless, and made su More

by Oats888888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2014 -

Herb Chambers Lexus of Hingham responded

Thank you for the A++++ rating! We strive to provide each guest with the best customer experience and Mike is truly a testament to that. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Michael Shafman General Manager

June 19, 2014

Extra Length I totally forgot my 12:30pm service appointment and called to apologize to Paola and reschedule. I called at about 4:45pm when it occurred to me I had More

by allarhette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paola Tiburco
Jun 19, 2014 -

Herb Chambers Lexus of Hingham responded

Thank you for posting such an awesome positive review! I appreciate you taking the time to share your experience with Paola here at Herb Chambers Lexus in Norwell. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

June 05, 2014

My Experience I have always owned used Lexus cars. I was thrilled when a dealership opened on the South Shore, as I was driving to Sharon often for service. First a More

by kristinamjacobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2014 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your encouraging words and kind recommendation of AJ. We take great pride in surpassing any and all expectations you might have when purchasing a new vehicle. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

June 02, 2014

Great Sales Experience I had a great sales experience at Herb Chambers Lexus of Norwell, I initially found the car online and drove down to check it out. I was impressed by More

by mpcolaneri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Donavon
Jun 03, 2014 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Lexus of Norwell who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving your automotive needs for many more years to come! Best, Michael Shafman General Manager Herb Chambers Lexus of Norwell

May 23, 2014

Used BMW Jim Donovan is a very responsible and professional dealer, I have had great service and he basically take care of everything for me including insuranc More

by Anthony9026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Donovan
May 23, 2014 -

Herb Chambers Lexus of Hingham responded

Thank you, Anthony, so much for sharing your superb opinion about our team here at Herb Chambers Lexus of Norwell. I'm so happy to hear that you have had such great experiences working with Jim. He is truly a valuable asset to our team and I will make sure your compliments are heard. Enjoy your new BMW and we look forward to your next visit! Kind Regards, Michael Shafman General Manager Herb Chambers Lexus of Norwell

April 26, 2014

Exceptional All employees went above and beyond to make a very good experience...service consultants and technicians took time and explained all procedures....mad More

by gtrob9546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paola Tiburcio-Tom McCafferty---techs Ken M. & T.J.
Apr 28, 2014 -

Herb Chambers Lexus of Hingham responded

I'm thrilled to hear that Paola, Tom, Ken and TJ were able to assist you with your service needs! Everyone here at Herb Chambers Lexus of Norwell strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know the team here will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

March 12, 2014

The experience my husband and I had at Lexus of Norwell was phenominal. The staff was kind, helpful and very knowledgable and met every one of our wants and needs with ease. In particular Donna, John, Tim More

by docaalse
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martinelli, Donna La Rosa
Mar 13, 2014 -

Herb Chambers Lexus of Hingham responded

Thank you, Dorothy and Carlos, for taking the time to share such wonderful feedback. We know you have many choices when buying a new vehicle, so we really appreciate your business. Donna, Wiara, Tim and John are top-notch and we are lucky to have them on our team. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Norwell

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