Herb Chambers Lexus of Hingham

Love my new Lexus Joe Sullivan was great from the moment we walked into the Hingham showroom. Throughout our meetings he wasn't pushy and gave us all the time we neede Joe Sullivan was great from the moment we walked into the Hingham showroom. Throughout our meetings he wasn't pushy and gave us all the time we needed to make our decision while also passing on some good ideas for us. When we picked up the new car he spent hours with us going over the navigation and all the other wonderful new options that came on the car. I would recommend this sales person and this dealership to anyone looking for a new or preowned car. More

Simply awesome! My experience was exceptional! Mark Hausman was very professional with great character and integrity. Superb customer service experience. Joel DiLillo My experience was exceptional! Mark Hausman was very professional with great character and integrity. Superb customer service experience. Joel DiLillo did a phenomenal job explaining details of contract. Patricia Maher-Harrison More

They Really Help You Buy a Car..Not Just Sell You One!! There have been very few times in my life where I write a letter of praise to a company regarding service. A company and individual have to stand out There have been very few times in my life where I write a letter of praise to a company regarding service. A company and individual have to stand out tremendously in order for me to do so. My 2004 Kia, I bought from Herb Chambers as well, with close to 200k miles was struggling and I knew it was time to buy a new car. After working a 10 hour day in Newton I raced home as best I could in an hour traffic to Nashua, NH to pick up my boyfriend. We then started our hour and 35 minute drive to your Lexus of Hingham store. Yes, you are reading correctly- it was going to take me almost 4 hours of driving for this entire trip. During the nearly two hour drive to Hingham my boyfriend, who had worked a 12 hour day tiling, kept questioning my decision to purchase from Herb Chambers again. "I can't believe we are driving an hour and a half they can't be THAT good... You might have to pay sales tax because they are in Mass...I am sure we can find a car closer to us!" When we arrived at the dealership we were greeted by a smiling receptionist. We were introduced to Jamal, who was great in bringing the vehicle up front quickly. Obviously I knew I wanted the car after my test drive. Next step...financing. After waiting about 30 minutes my boyfriend was exhausted. We went into Joel DiLillo's office just ready to get this done and drive back home to New Hampshire. Within seconds his high energy and smiling face changed our moods right around! We started talking about our recent move, my past purchases at the dealerships and the Patriots! My boyfriend was very happy to talk.... and talk....and talk ...all about the Patriots that by the end of it I nearly had to drag him away they were having such a great time. Joel said the bank wanted to charge me a high interest rate but he knew someone and was going to call him the next day and try and get me a lower rate. We kept Joel in his office until close to 10pm. He was professional, funny and genuinely happy that we left with a bit more energy than we arrived with. The following day Joel worked on his day off to get me a much lower interest rate and emailed me the wonderful news! He provided us with absolutely incredible service. I am writing mostly because of Joel DiLillo. To say he went above and beyond my expectations would be an understatement. The Herb Chambers Companies are very lucky to have someone so dedicated working for them. He worked tremendously hard to get me the best rate - even though he didn't have to. Joel knew that even if I had to pay a $1200 sales tax or a higher rate that I was still going to buy the car. He is different because he was helping me...he wasn't selling to me. He treated me like a family member - doing his literal best. I can't tell you one company that would have called another business on their day off to help a stranger like that. He could have easily written the deal and been done..but he went beyond what a Finance Director would do. THAT is why I purchase from Herb Chambers Companies and will continue to for the rest of my life; because they hire amazing people like Joel who care. Thank you Herb Chambers and thank you Joel for everything! Oh and by the way...my boyfriend now understands why Herb Chambers Dealerships truly are as he says..helping us buy a car and not just "selling" us one. More

Used truck purchase. My experience at Herb Chambers Lexus in Hingham was a very pleasant one. Mike Boden was a wonderful guy to work with. I traded a tired pickup for a My experience at Herb Chambers Lexus in Hingham was a very pleasant one. Mike Boden was a wonderful guy to work with. I traded a tired pickup for a newer model that I had been searching for forever. The price was fair. The trade value was fair. The entire experience was top notch. Thanks to Mike Boden and the wonderful staff at HC Lexus of Hingham. More

A very good experience I bought a 2014 Certified Lexus ES350 last weekend. I'm very happy with the car. Mark Hausman was my salesman and he was terrific. We was very know I bought a 2014 Certified Lexus ES350 last weekend. I'm very happy with the car. Mark Hausman was my salesman and he was terrific. We was very knowledgeable of the cars I inquired about and also sent me information on competitors to show the value of their own dealership. It was all very helpful. No pressure on the sale. Mark was took a good amount of time to go over all of the functions on ES350. I appreciated it very much. I would recommend others to him for their future purchase. A great experience. More

Excellent dealership! We had the best experience at Herb Chambers Lexus of Hingham. We made the decision to look at this luxury car and were very pleased with our decision We had the best experience at Herb Chambers Lexus of Hingham. We made the decision to look at this luxury car and were very pleased with our decision. We entered the building and our sales consultant - Jamal McRaiby - welcomed us and let us know he could respond to any questions. He gave us some space to look at the variety of cars. When we were ready, we approached him to ask questions and take the different vehicles out for a test drive. We LOVED the way the Lexus RX 350 drove and made the decision to purchase it. Jamal was such a professional throughout our time as he made sure we had the best experience. He facilitated having the car ready, registered, new plates (which we requested) and so much more in record time. He warmly welcomed us to the Lexus family. In addition, we met with the General Manager - George Sarkis - who tries to meet all those who purchase their cars. We received such individualized service from the entire team - including Joel DeLillo - who handled the paperwork. We traded a car and purchased a new one. As you know, the new cars have lots of advanced technology. Steve came to our home to teach us about the variety of features. This is really personalized service from the beginning of our entry into the building and forward. I also want to mention Christine who works the front desk. She has the perfect personality as she is upbeat and welcomes everyone both in person and on the phone. The Herb Chambers Lexus of Hingham is an amazing team and I highly recommend this dealership! They want to work with you. More

Good sales persons Yes very helpful good sale person greg melanson & very good gen.manager george sarkis was a pleasand sales exp.thank both of you geo. voulalas Yes very helpful good sale person greg melanson & very good gen.manager george sarkis was a pleasand sales exp.thank both of you geo. voulalas More

I LOVE MY CAR. THANK YOU! I had an excellent experience at Herb Chambers Lexus in Hingham. I went in to have my 15 year old 350 RX. Fixed and came home with a 2014, ES350. Ev I had an excellent experience at Herb Chambers Lexus in Hingham. I went in to have my 15 year old 350 RX. Fixed and came home with a 2014, ES350. Everyone I met and worked with was professional, knowledgeable, patient and thoughtful. I never felt rushed or pushed to decide. It was stressful because buying a new car is stressful but it was FUN! When I picked up my car it looked brand new! There was not a scratch or a crumb to be seen, I want to thank one more time the team that did everything for me. RYAN TIERNEY, service manager, MARK HAUSMAN, product specialist, GEORGE SARKIS,, general. Manager and JOEL DILILLO, Financial director. I love my car! I feel welcomed back for any problem or question!!! One last THANK YOU TO EACH ONE OF YOU! More

Service Tom the service manager provided me with excellent service as usual. He's my number one guy to deal with when servicing my cars. He's attentive to my Tom the service manager provided me with excellent service as usual. He's my number one guy to deal with when servicing my cars. He's attentive to my needs and concerns and address them in a timely matter. I live in Boston and could service my car at Lexus of Watertown but the service treatment I get from the herb chamber Lexus IS like no other so it's worth the drive. The entire service staff are helpful and courteous. More