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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,510 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,510 reviews

January 03, 2016

Excellent I purchased a 2009 Lexus ES 350 for my son.Greg Melanson, our sales person was very professional. He was very helpful in assisting us in purchasing t More

by Msbrass60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Melanson, Beshara Gebara
Jan 04, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your experience with Greg and Beshara. I’m thrilled to hear how happy you are. On behalf of our entire team here in Hingham, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Mark Hoch, General Manager

December 11, 2015

First Rate This was our first experience with Herb Chambers Lexus and it was a real pleasure. It was efficient, professional, accommodating and organized. Donn More

by BA Flanagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna LaRosa, Beshara Gebara
Dec 11, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you! Our sincere gratitude for taking the time to provide this kind feedback. Donna and Beshara are wonderful assets to our team and we appreciate your kind words. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. We value your business and hope to serve your automotive needs for many more years to come. Best, Mark Hoch, General Manager

December 08, 2015

Recent service experience Thanks for a very pleasant experience last week. It was my first visit to your new facility in Hingham. The wow factor driving into the service ent More

by Costewal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your story! We really appreciate your kind words, as well as, your feedback on working with Tom. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Mark Hoch, General Manager

November 19, 2015

RYAN TIERNEY My first visit went very well on time and very well organized. Ryan was a real help setting up our transportation across to Derby Street. The cost w More

by Ajay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 19, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your experience. I’m so glad to hear you had such an enjoyable visit and that you found Ryan to be so helpful. Thank you again for your business and for choosing Herb Chambers Lexus of Hingham for your automotive needs! Sincerely, Mark Hoch, General Manager

October 02, 2015

Great experience i purchase a lot of cars from herb chambers LEXUS over the years and this was my first time dealing with Donna she was the up most professional I have More

by Aidan1476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoch, Donna LaRosa, Paola Tiburcio
Oct 02, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you, Aidan, so much for the wonderful review. Donna is a valued team member and your feedback is a testament to her commitment to provide exceptional customer service. Thank you again for your business and he we hope to serve your automotive needs for many more years to come. Best, Mark Hoch, General Manager

September 14, 2015

First class Ryan was knowledgeable and helpful and tried to save me money....I wouldn't go anywhere else....but Herb Chambers has always been a first class operat More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 15, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you, Mary, for sharing this terrific feedback and for choosing Herb Chambers Lexus of Hingham for your purchase needs. It’s a pleasure to read that Ryan was able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Mark Hoach, General Manager

August 28, 2015

A #1 Sales and Service Could not imagine buying another Lexus from anywhere . Truly a class act team and feel so blessed to have Donna, Ryan and Steve Flate always there to More

by JeanneG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paula, Donna LaRosa
Aug 28, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you, Jeanne, for sharing your superb opinion about us. I'm so proud to know that you had such a great experience at our dealership, especially while working with Donna, Ryan, Paula and Steve. They are absolutely assets to our team, and we will make sure your compliments are heard. Enjoy your new Lexus, and we look forward to your next visit! Best, Mark Hoch, General Manager

August 27, 2015

Positive experience I purchased my first Lexus from Alex Voevodski/Herb Chambers Lexus in Hingham. The purchase experience was very pleasant and very professional. Deal More

by hytran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Voevodski
Aug 27, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you! I'm so happy to know you had such a positive experience working with Alex. He is a wonderful asset to our team and I'm so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge and friendly personality make him an irreplaceable member of our team. Thank you for your business and we look forward to the opportunity to work with you again. Best, Mark Hoch, General Manager

August 19, 2015

joe sullivan I had the privilege of dealing with Joe Sullivan, salesman, he was knowledgeable , courteous and did not put any pressure on me to purchase a new Lex More

by linda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 20, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you, Lori! I’m thrilled to hear Joe was able to provide you with an enjoyable experience while purchasing your new Lexus. Thank you for choosing Herb Chambers and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Mark Hoch, General Manager

August 08, 2015

I Love My New Car! It has been 15 years since I purchased a car because I never liked dealing with car sales people. That all changed when I walked into Herb Chambers L More

by LindaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Barosky, Donna Larosa,
Aug 10, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you, Linda! It is a pleasure to read about your first buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review. Thank you again and we look forward to seeing you again in the future! Best, Michael Shafman, General Manager

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