Herb Chambers Lexus of Hingham

Great new car purchasing experience John Martinelli was very thorough in showing me the range of models I was interested in. The model I wanted was in stock, and I had my new car in less John Martinelli was very thorough in showing me the range of models I was interested in. The model I wanted was in stock, and I had my new car in less than 24 hours. More

Not professional We drove 2.5 hours to see a used Lexus RX 350. We talked to them the night before about it to make sure it was still there. A woman checked to make su We drove 2.5 hours to see a used Lexus RX 350. We talked to them the night before about it to make sure it was still there. A woman checked to make sure it was at this location. They even called to see if we were still coming in the morning. Once we got there, we were informed they sold it YESTERDAY morning! They showed us a beat up Lexus instead that didn't have anything the other one had. Huge dent, multiple scratches. No trust. If you're far, don't waste your time! Bait and switch! Brian didn't even seem to care that it happened. Bad customer service. Very disappointed. Also after our long car ride home, we noticed it was still on the website so we called to see if it was available. Of course it is! Don't trust them. More

Outstanding Dealership Just bought a L/Certified 2014 ES350. This was my first experience with Herb Chambers Lexus of Hingham. Met with Greg Melanson who was very profession Just bought a L/Certified 2014 ES350. This was my first experience with Herb Chambers Lexus of Hingham. Met with Greg Melanson who was very professional and extremely helpful. No pressure and the entire process was smooth. More

Very easy transaction from start to finish. This is my second Lexus RX 350. We went in to compare the Lexus 350 to the NX 250. Test drove both and had all our questions answered, by Greg Mela This is my second Lexus RX 350. We went in to compare the Lexus 350 to the NX 250. Test drove both and had all our questions answered, by Greg Melanson. Very smooth transaction from purchase to delivery. Great knowing if I have any questions, Greg is just a phone call away. Steve Flate was also extremely helpful, setting up remote starter. Patti Duff More

The total interaction of all staff was excellent From the moment we walked into the showroom, we felt that we were welcome. We met with Mark Hoch and Greg Melanson who were extremely helpful. Greg From the moment we walked into the showroom, we felt that we were welcome. We met with Mark Hoch and Greg Melanson who were extremely helpful. Greg was very knowledgeable about the vehicles and showed us several options. Once we had selected the vehicle we wanted, the entire process was smooth and we were driving our new vehicle within a few days. More

Love my new car Buying a car is stressful but from the moment I walked in the dealership our salesman Guy Bognanno ,was was easy to work with and treated us kindly a Buying a car is stressful but from the moment I walked in the dealership our salesman Guy Bognanno ,was was easy to work with and treated us kindly and with respect, as well. He made my experience worth it and I love my new car . Love my 2013 Lexus GS 350 ! He made sure I was happy with my new vehicle ! I can't wait to buy my next Lexus in the future ! More

Excellent Team Excellent Dealership I am a third time lease client of Lexus. This was my first experience with Herb Chambers of Hingham. I went there on the lease special looking for a p I am a third time lease client of Lexus. This was my first experience with Herb Chambers of Hingham. I went there on the lease special looking for a particular color for the GS350AWD. I spoke to Jessica on the phone and she told me she had the three colors of choice I had inquired about. I live on the other side of Boston from this dealership but decided to take a ride down. I'm so happy I did! I was introduced to John Martinelli who turned out to be the nicest guy in the world! He knows his cars and he was very helpful. I came in as a client and left as a friend! We talked for hours about not only the car I leased but family, and life in general. I actually met another client of his while waiting to pick up my vehicle whom I had the same experience with! Very friendly woman, we talked for a great length of time about our new cars. It's just a very happy dealership, although it is a long ride for me, it was definitely worth the extra mikes for the fabulous hospitality. I will return for service and all of my car shopping in the future. Thank you Herb, you hired the best!! More

LexusLover I have wanted a new Lexus for a long time and finally own one I got from Herb Chambers in Hingham. We visited many dealers across three months time a I have wanted a new Lexus for a long time and finally own one I got from Herb Chambers in Hingham. We visited many dealers across three months time and should have come here first. There was no pressure to buy what they had on the lot, they eventually helped me order the car I wanted so I got everything (and more) on my wish list. This is the best vehicle I have ever owned and was so easy to buy. More

Outstanding service This was the best car buying experience we have ever had! Thank you, John, for all your help. We will certainly recommend your dealership to anyone This was the best car buying experience we have ever had! Thank you, John, for all your help. We will certainly recommend your dealership to anyone who asks. We look forward to returning. More

Best car buying experience ever! My husband and I cannot say enough about this dealership. We stopped by there last Wednesday to look at their inventory of RX350's after doing resear My husband and I cannot say enough about this dealership. We stopped by there last Wednesday to look at their inventory of RX350's after doing research online. Greg Melanson let us test drive a new and a used RX350. We decided on a used RX350 and my husband showed him number of the car we saw online. Greg searched the lot until he found the car. We decided to trade-in both our cars and were given a fair price for both. Brian Connolly ?, the Sales Manager came over to speak with us to be sure we were satisfied and explained that they would Lexus Certify the vehicle. We then spoke with Beshara Gebara in the finance who exceeded the financing we would have received from our credit union. Extra bonus- free car washes! Best car buying experience ever! More