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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,510 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,510 reviews

January 10, 2017

Fantastic!! Service Manager Ricky Medeiros and his staff were Oustading, Thank you Herbchambers of Hingham you guys are simply the best. I had a truly exceptional More

by Favish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you! We appreciate you leaving such a kind review. We think Ricky, Ryan and the service crew are great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, George Sarkis, General Manager

December 31, 2016

We had a great experience with the purchase of our vehicle. Greg worked closely with the Sales Manager and us to get us a deal which worked for both parties. Greg is very personable and friendly. It was a ple More

by Mikegg53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Melanson
Jan 02, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you, Mike, and Happy New Year! We strive to offer all of our guests' exceptional service both before and after the sale. Employees like Greg make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, George Sarkis, General Manager

December 12, 2016

Best car/experience ever My wife and I just bought a Lexus NX200t from John Martinelli at Hingham Lexus. What a great guy, he was happy to show us several different cars/suv' More

by Paul Milton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Martinelli
Dec 12, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you so much for your kind words, Paul! We are pleased to hear that John was able to assist you and your wife and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Happy Holidays! George Sarkis, General Manager

December 07, 2016

Excellent experience!! I bought my RAV4 through Mike Boden, excellent service, quick and painless. All was completed within an hour or so, and I was able to drive the new c More

by Gsimone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boden
Dec 07, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you! I will be certain to share your encouraging words withMike, as I know he will appreciate the kind sentiment. Thank you for your business and we look forward to serving your automotive needs again in the future! Sincerely, George Sarkis, General Manager

November 30, 2016

Excellent - Best Car Dealer Ever will buy all my cars there! I'm a Senior Vice President for a $2 billion global company and responsible for Quality and Customer Service among other departments. I've dealt with More

by qualman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Francois
Dec 01, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you for your time and recommendation. I'm so happy to know that Marc was able to provide you with a 5-star experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, George Sarkis, General Manager

November 18, 2016

Excellent service very easy car buying experience. Beautiful showroom, friendly staff greeted me every time I came in the front door. (very different from other lexus More

by suemcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Martinelli
Nov 18, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you, Sue, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with John. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, George Sarkis, General Manager

November 08, 2016

Just a Great Experience Just an all around amazing experience. I have bought many cars in my lifetime, and have never been treated like this. All the staff was amazingly cour More

by RichT45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sarkis
Nov 08, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you, Rich! We really value your recommendation and we hope to serve your automotive needs for many more years to come! Best, George Sarkis, General Manager

November 06, 2016

Service Tom is one of the best service managers in the business as a former General Motors employee Tom strives to do his very best no matter what the situat More

by Larry C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you, Larry, so much for your kind words! We are pleased to hear that Tom was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Geroge Sarkis, General Manager

November 03, 2016

Love my new Lexus Joe Sullivan was great from the moment we walked into the Hingham showroom. Throughout our meetings he wasn't pushy and gave us all the time we neede More

by Joye
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Delillo, very helpful and also a real pleasure to work with.
Nov 03, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you, Joye, for taking the time to write this review about your experience with Joseph and Joel! We value your business and we look forward to doing business with you again. Best, George Sarkis, General Manager

October 21, 2016

Simply awesome! My experience was exceptional! Mark Hausman was very professional with great character and integrity. Superb customer service experience. Joel DiLillo More

by PMH 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See above
Oct 21, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you, Patricia, so much for your feedback on your recent experience with Mark and Joel. We work hard to deliver a quality experience that exceeds expectations. Mark and Joel are a true testament to that. Feel free to stop in anytime if you need assistance, we're always happy to help! Best, George Sarkis, General Manager

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