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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,534 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,534 reviews

October 07, 2017

Excellent service. Tom McCafferty is an excellent service advisor. He organizes the service for both of our Lexus vehicles and is very responsive. I also appreciate the More

by rpglgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to write this fantastic review and give Tom such a wonderful 5-star rating! Best, George Sarkis, General Manager

September 27, 2017

Bought a Mini Cooper, thanks Ryan! Shout out to Ryan for making the car buying process feel personal, friendly, and human. He let me test drive a few cars, but we realized they weren't More

by Jesse A
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Dilillo
Sep 28, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you for your time and recommendation, Jesse. We truly appreciate hearing feedback from our customers. I'm so happy to know that Ryan and Joel were able to provide you with such a positive experience. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, George Sarkis, General Manager

September 23, 2017

Appointment for a car sold to someone else,, There are "car dealers" and than there are "herb chambers"....so I thought until recently. I have bought my previous 2cars from Herbs and was in awe w More

by Hank
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin, Sales Manager, George Sarkis
Jan 22, 2018 -

Herb Chambers Lexus of Hingham responded

We appreciate your feedback, Hank. We take your comments very seriously and will relay this information to the correct person. Our apologies for your less than positive experience, and thank you for bringing this to our attention.

September 06, 2017

Buying new RX 350 Worked with William Than and George Sardis. The entire experience was exceedingly professional. William went beyond expectations. I was recovering f More

by Robert salamone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Than
Sep 06, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you, Robert, for taking the time to share your experience with us. I’m so glad to hear you had such an enjoyable visit and that you found William to be helpful. Thank you again for your business and for choosing us for your automotive needs! Best, George Sarkis, General Manager

September 05, 2017

Thank you Herb Chambers Lexus, and especially, WILLIAM THAN, our salesman! William was especially helpful in helping us pick our our new car. He personally went over our needs and wants and selected an excellen More

by GusGus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Than
Sep 05, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you so much! I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation of William and we look forward to serving your automotive needs for many more years to come! Best, George Sarkis, General Manager

September 03, 2017

New car purchase The general manager and entire team at lexus are wonderful and this dealership is highly recommended. They are extremely professional, friendly and ac More

by Nichokas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor in finance , George Sarkis
Sep 05, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share this fantastic review! We value your business and look forward to serving your automotive needs for many more years to come! Best, George Sarkis, General Manager

September 02, 2017

2017 rx350 Just purchased a new Lexus and our salesman, William Than was terrific! He was knowledge as well as friendly. He provided excellent service and woul More

by Corinne poore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Than
Sep 05, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you, Corrine, for taking the time to share your experience with William. On behalf of our entire team here in Hingham, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, George Sarkis, General Manager

August 26, 2017

Such A Great Experience From start to finish I had a wonderful experience. Salesmen Marc Francois and Marcus Karam were unbelievable and Vitor Duarte in finance made this ent More

by KaySheehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte, Marc Francois
Aug 28, 2017 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind words about our team. We are truly lucky to have such wonderful people working here like Marc, Vitor and Marcus. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, George Sarkis, General Manager

August 17, 2017

Buyer Beware I take back everything I said about my transaction with Lexus in Hingham. BE careful when signing your paper work. I asked for a 3 yr lease and the fi More

by Rachel10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Sarkis, William Than
Jan 22, 2018 -

Herb Chambers Lexus of Hingham responded

We appreciate your feedback, Rachel. We take your comments very seriously and will relay this information to the correct person. Our apologies for your less than positive experience, and thank you for bringing this to our attention.

August 11, 2017

First lexus William Than and George Sarkis did an amazing job, very personable, patient and made the process of buying a car a pleasure. I would recommend this de More

by Floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Than
Aug 11, 2017 -

Herb Chambers Lexus of Hingham responded

It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, George Sarkis, General Manager

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