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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,534 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,534 reviews

May 17, 2024

Caren was amazing! No complaints for my first buying experience. They made everything quick, painless, and easy. More

by Sophie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caren
May 17, 2024 -

Herb Chambers Lexus of Hingham responded

Sophie, we're delighted to know that Caren and our team at Herb Chambers Lexus of Hingham made your first buying experience a breeze. Thanks for sharing!

May 17, 2024

They were very nice as I pulled in and greeted me immediately. My advisor took me right away. More

by Nvr306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
May 17, 2024 -

Herb Chambers Lexus of Hingham responded

Thanks for leaving Herb Chambers Lexus of Hingham a five-star review! We are happy to hear your service visit went smoothly.

May 17, 2024

Mark Hausman is awesome! Very professional and patient answering our questions. his support staff outstanding. Mark took the time to explain the many features of this car and More

by anncar5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that Mark and our team at Herb Chambers Lexus of Hingham were able to assist you effectively! We always aim for a thorough, patient approach when answering questions. Thanks for the review!

May 16, 2024

The service provided by Herb Chambers is outstanding. Tom is very efficient and he takes the time to answer questions and explain everything in great detail making me confident that the work will be done More

by kbilotas64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Herb Chambers Lexus of Hingham responded

We're so happy to know that you've had such a positive experience with Tom and our team at Herb Chambers Lexus of Hingham. We strive for efficiency and transparency, so it's great to see we hit the mark! Looking forward to assisting you when it comes time for your new Lexus purchase next year!

May 16, 2024

Professional, efficent and personable staff. Saeed was knowledgeable , available and really went above and beyond! More

by joannes1025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Mezian
May 16, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Saeed and our team at Herb Chambers Lexus of Hingham provided you with a top-notch experience. Thanks for the review!

May 15, 2024

Had my first service with my first Lexus today! I was blown away by how seamless the process was. I opted for the concierge option since I do live a distance from the dealership. Communication ex More

by Nurserebecca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know your first service experience with us at Herb Chambers Lexus of Hingham was a seamless one! We strive for excellent communication and we're glad the concierge option worked well for you. Enjoy driving your pristine Lexus, and thank you so much for choosing us!

May 15, 2024

Kevin Chan, service advisor, was wonderful! From beginning to end. Explained well. He tried his best to make customer (me) happy. The service took longer than expected and he managed to ask his More

by Dt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Kevin was able to provide you with a wonderful service experience at Herb Chambers Lexus of Hingham. We always aim for customer satisfaction and it's great knowing we hit the mark! Thanks for sharing your feedback, and enjoy those freebies!

May 14, 2024

My overall experience with Herb Chambers Lexus of Hingham was exceptional. My sale representative, Sammy, took the time to listen to my needs. He was personal and knowledgeable. He was able to compare the di More

by Chingman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy
May 14, 2024 -

Herb Chambers Lexus of Hingham responded

Chingman, we're delighted to know that Sammy, Kevin, and the rest of our team at Herb Chambers Lexus of Hingham provided you with an exceptional experience. We aim for every customer to feel confident in their purchase! Thanks for choosing us and enjoy your new vehicle!

May 14, 2024

Great service excellent support staff - customer service Rat tat tat toodley day day dont know what else to say More

by gene
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Herb Chambers Lexus of Hingham responded

Gene, we're glad to know you had a great experience with our team at Herb Chambers Lexus of Hingham. Your feedback is appreciated, and we look forward to serving you down the road. Happy driving!

May 12, 2024

The service we got from Elijah was exceptional. The service staff was very helpful as well. More

by Hanflig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
May 13, 2024 -

Herb Chambers Lexus of Hingham responded

The team at Herb Chambers Lexus of Hingham loves seeing great reviews! Thank you!

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