Herb Chambers Lexus of Hingham

Took me at the last minute to accommodate an issue and handled everything perfectly. It’s always excellent. Never had a bad experience! handled everything perfectly. It’s always excellent. Never had a bad experience! More

First service experience at HC Lexus. Professional, quick, and thorough. My only single complaint, unrelated to the service visit, is that waiting six months for a second key fob for a br Professional, quick, and thorough. My only single complaint, unrelated to the service visit, is that waiting six months for a second key fob for a brand new vehicle is not what I expected. More

Extremely disappointed with the lack of response from late February when I picked up the car. Waited to be contacted for a process that came with the car. Left several messages with no response. John in late February when I picked up the car. Waited to be contacted for a process that came with the car. Left several messages with no response. John in the parts department followed through on this service and it took him 3 calls a week apart to finally get someone to contact me. I made an appointment for 5/29 at 2PM which I arrived 10 minutes early and the reception area had nothing in the computer. I was then walked over to the woman I had made the appointment with and proceeds to tell me that they left. She called them to return which took over 1/2 hour. I had asked to use a loaner as I had been so inconvenienced and was told there would not be any available. I observed 2 courtesy cars in the lot and they were still there when I left. I had 2 Lexus vehicles in the past through Lexus of Watertown and they were fabulous. Always treated the customers with respect and care. I can’t believe that this situation took from late February until the end of May. More

My wife and I walked into Lexus of Hingham, every one was supper friendly process was very smooth/ well explained and we walked away with our new Lexus. Everyone at the dealership are very professional and t supper friendly process was very smooth/ well explained and we walked away with our new Lexus. Everyone at the dealership are very professional and they care about their customers from the GM Patrick to the sales manager Adel as well as sales person Afif and finance manage Joe. Hands down THE BEST experience. I strongly recommend anyone who is in the market to buy a new Lexus don’t look any further this is THE place to buy your Lexus. Thank you everyone! More

Professional and courteous customer service representative. I was informed in detail about all the services required. representative. I was informed in detail about all the services required. More

Love the service at Herb Chambers Lexus Hingham. My car was due for service, picked up this morning free of charge and looks like it just came out of showroom. Thank you. My car was due for service, picked up this morning free of charge and looks like it just came out of showroom. Thank you. More

We have been a Herb Chambers Lexus for 15 years so when it was time to purchase a new car we only went to Herb Chambers in Hingham. The service department is excellent, friendly and easy to work with - Tom it was time to purchase a new car we only went to Herb Chambers in Hingham. The service department is excellent, friendly and easy to work with - Tom has been our service consultant for many years. Mark Hausman was an our sale representative. As thier ad says - Mark did not sell a us a car he helped us buy the right one for us. Mark was very professional, has a command of the Lexus RK 350 mechanically and all the new technology. Mark took ample time with us to explain all of the features of our new car. We immediately felt comfortable with Mark and trusted him to guide us to make the right decision for our next car. We would highly recommend Mark and enjoyed our experience. More

Afif was fantastic to work with! He was helpful, responsive, and worked with all our asks and timeline. I highly recommend working with the team at Herb Chambers Lexus of Hingham. Ev He was helpful, responsive, and worked with all our asks and timeline. I highly recommend working with the team at Herb Chambers Lexus of Hingham. Every part of the process was smooth and easy. More

Great service and very qualified & profissional sales people! Ryan is terrific and really defended my best interests on the purchase of my car !! He helped me in all aspects of my purchase!! I’m very gra people! Ryan is terrific and really defended my best interests on the purchase of my car !! He helped me in all aspects of my purchase!! I’m very grateful and appreciate his services!! The financial dept. also provided a fast and reliable service!! I’m happy with this dealership! More

Over the last 10 years and 2 cars, I have never had a bad experience with Herb Chambers Lexus. Every associate and manager in sales and service has always been friendly and professional. experience with Herb Chambers Lexus. Every associate and manager in sales and service has always been friendly and professional. More