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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,724 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,724 reviews

January 24, 2025

Service was performed on time. Team is listening and the waiting area makes feel like home. More

by jeanmary.antoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jan 27, 2025 -

Herb Chambers Lexus of Hingham responded

Thanks so much for your review. We look forward to your next visit to Herb Chambers Lexus of Hingham!

January 22, 2025

Five star service every time at Lexus in Hingham. From concierge to Serviice Advisor (I work with James). I think they are more honest than the Lexus in Sharon, where I always get a long list of cos More

by Kimtl531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
Jan 22, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that our team, especially James, has earned your trust and provided honest service. We appreciate your business and look forward to serving you again in the future!

January 21, 2025

The service department went above and beyond to fit me into their busy schedule on a holiday and I was treated like a king while I waited for my car to be repaired. I was so comfortable in the waiting roo More

by TRDOffroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna, Brooke Carpenter, Claudia Melgarejo, Jon Seekins
Jan 21, 2025 -

Herb Chambers Lexus of Hingham responded

It's terrific to hear that our service department at Herb Chambers Lexus of Hingham went the extra mile to accommodate you. Thank you for sharing this wonderful feedback with us!

January 20, 2025

Honestly, I should have known better, since this IS a car dealership; a good reminder to make sure you get everything in writing. I put a refundable down payment on a SUV, came to terms on the disposal of my More

by kristin_reynolds
Recommend Dealer
No
Employees Worked With
none of the above
Jan 21, 2025 -

Herb Chambers Lexus of Hingham responded

Kristin, I apologize for the frustration you experienced with your SUV purchase. We strive to maintain transparency and integrity in all our dealings, so it's disappointing to hear about this situation. If you'd like to discuss further or have any other questions or concerns, please feel free to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 20, 2025

Efficient and responsive all-around. Great experience throughout the buying process. We have shared with family and friends how smooth it was. More

by mrhpdx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Afif and the woman who went over the documents and sale info with us- I can’t remember her name
Jan 20, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that your experience at Herb Chambers Lexus of Hingham was efficient and smooth! Thank you for sharing the positive feedback with family and friends. Enjoy your new vehicle!

January 20, 2025

I went here as they had a used certified car I was interested in. I worked with Caren Stone and Vanya Sacco. Both were knowledgable, honest, and fair. Very pleased with the sale and people I worked More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caren Stone (sales) and Vanya Sacco (Finance)
Jan 20, 2025 -

Herb Chambers Lexus of Hingham responded

Kelly, we're delighted to hear that Caren and Vanya provided you with knowledgeable and fair service at Herb Chambers Lexus of Hingham. Thank you for sharing your positive experience!

January 18, 2025

The service and assistance I received from Thomas McCafferty was excellent and I am very pleased. More

by mswirbalus@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers Lexus of Hingham responded

Here at Herb Chambers Lexus of Hingham, we always value and appreciate our customers' feedback. Thank you for giving Thomas a shout-out!

Jan 20, 2025 -

mswirbalus@gmail.com responded

The service I received from Thomas McCafferty at Lexus was excellent. I would not go anywhere else.

January 17, 2025

Brought my vehicle in for warranty service. Service was excellent as usual. Talisa was my service advisor. She’s very professional and kept me up to date on my vehicle status. I would definitel More

by chung.h.ying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Alabanese
Jan 17, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Talisa provided excellent service and kept you informed throughout the process. We look forward to welcoming you back on your next visit!

January 16, 2025

From the moment I arrived at Lexus in Hingham I was impressed with the professionalism and friendly greetings I received from Joe and Adam. They were both attentive and took the time to understand what More

by J.jenkz84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Adawy
Jan 16, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Joe and Adam provided you with such a professional and friendly experience at Herb Chambers Lexus of Hingham. Thank you for sharing your positive feedback, and we hope you're enjoying your new ride!

January 16, 2025

Great experience with hingham herb chambers Lexus. They took video of my car and explained what services were needed. I was pleasantly surprised by the key battery and wipers that were all covered. Th More

by nancycoa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear about your positive experience at Herb Chambers Lexus of Hingham! It's great that the team provided thorough service and addressed all your needs, including the tire issue. Thank you for choosing us, and drive safely!

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