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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,534 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,534 reviews

September 10, 2024

It is always stressful to bring your car for a checkup. I never worried because I had such a good relationship with my account manager Kevin . Yesterday I found he had left the company. Elijah stepped in More

by Miaken87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah, Scott and Nate
Sep 11, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear Elijah made your visit smooth and stress-free at Herb Chambers Lexus of Hingham. Thanks for sharing your positive experience!

September 10, 2024

I have found the service team to be professional, customer focused and easy to work with. More

by ldamon2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Welch, Service
Sep 11, 2024 -

Herb Chambers Lexus of Hingham responded

Ldamon2001, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham!

September 08, 2024

It was very nice dealing with Caren. She made it fast and easy. Thank you Caren More

by Mike Mechem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Herb Chambers Lexus of Hingham responded

The team at Herb Chambers Lexus of Hingham loves seeing great reviews! Thank you, Mike!

September 07, 2024

Great people that make everything easy. I get all my services done here and will continue to ! More

by sara_lavallee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talissa
Sep 09, 2024 -

Herb Chambers Lexus of Hingham responded

Sara, it was our pleasure to assist you. Thank you from all of us here at Herb Chambers Lexus of Hingham!

September 05, 2024

There was confusion about my scheduled service date and Tom and his team got me a loaner car and made it work. Car looks great and the service was completed by the next day even though I wasn’t scheduled. More

by jcnenagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Sep 06, 2024 -

Herb Chambers Lexus of Hingham responded

Jcnenagh, we're glad to hear Tom and the team at Herb Chambers Lexus of Hingham could accommodate you despite the scheduling mix-up. Thanks for sharing your experience!

September 04, 2024

Best experience I’ve ever had buying a car! Mike Sarkis is great and very professional and knowledgeable. I’m telling everyone I know to go and see him. Thank you Mike! More

by sandcastlecapecod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Mike provided you with such a great experience at Herb Chambers Lexus of Hingham! Thanks for recommending us, and we appreciate your support. Enjoy your new car!

September 03, 2024

Good job as usual. In and out in a reasonable amount of time. Thank you. More

by lamcelane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive review of Herb Chambers Lexus of Hingham!

September 01, 2024

Always great service. Took care of everything even found that my tire had a nail in it. Thank you Kevin and Eric!! More

by Lfinnsrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear Kevin and Eric provided excellent service at Herb Chambers Lexus of Hingham! Thanks for sharing your positive experience with us.

August 30, 2024

I had 3 months with the car and ever since that everything is perfect if u want good service go to them perfect and kind people I love it More

by princessjeudy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sæed
Aug 30, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience! We're delighted to hear that everything has been perfect with your car and that our team at Herb Chambers Lexus of Hingham provided excellent service. Enjoy driving, and we appreciate the love!

August 27, 2024

Clean, modern, comfortable facility. Coffee, water, snacks available for all customers. Sales staff personable and look to accomodate. More

by Joestraz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Stone
Aug 27, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear you enjoyed the amenities and service at Herb Chambers Lexus of Hingham. Thanks for sharing your experience - see you next time!

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