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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,534 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,534 reviews

September 19, 2024

Amazing job detailing! Price beat other detailing specialists in the area. Super happy all around! More

by jerseygirllinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Sep 19, 2024 -

Herb Chambers Lexus of Hingham responded

We are so glad you are satisfied with our detailing service at Herb Chambers Lexus of Hingham! Thanks for the five-star review and we hope to assist you again in the future!

September 19, 2024

Great service and communication. Service was complete and in the time promised and car was spotless More

by jpw254leg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Sep 19, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for reviewing Herb Chambers Lexus of Hingham! It was so kind of you to share your experience.

September 19, 2024

James was very professional and customer oriented. He spent time to know our needs and tried hard to get the deal that meets our expectations. He has corrected the spelling of my name and my address More

by bella2023
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Truong
Sep 20, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience, Bella! We're delighted to hear that James went above and beyond to ensure everything was perfect at Herb Chambers Lexus of Hingham. We appreciate your recommendation and look forward to serving you in the future!

September 18, 2024

Just purchased a new RX 350. Saeed Mezian was so friendly and helpful. I never felt pressured, and he got me a great deal on the car without any back and forth. The process was f More

by ironjohn04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saeed Mezian
Sep 19, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Saeed made your experience at Herb Chambers Lexus of Hingham smooth and enjoyable. Thanks for the recommendation and enjoy your new RX 350!

September 17, 2024

I always have an excellent experience. James was great! Car was returned shiny and clean. More

by Judynorton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 17, 2024 -

Herb Chambers Lexus of Hingham responded

We couldn't ask for a better review of Herb Chambers Lexus of Hingham. Thank you for sharing your kind regards for James, and we'll see you next time. Enjoy that clean car!

September 17, 2024

The service was excellent. The service rep explained everything well, very courteous. I rate his service EXCELLENT. More

by Pichai.gopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the fantastic feedback! We're delighted to hear that our service rep at Herb Chambers Lexus of Hingham provided excellent and courteous service. We appreciate your support!

September 16, 2024

I had a wonderful experience purchasing my vehicle with Saeed. He explained everything to me and was very thorough going over all the amazing things that my car does! Knowing I had already sold my previous More

by Marjorie Sharpe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saeed, James
Sep 16, 2024 -

Herb Chambers Lexus of Hingham responded

Marjorie, we're delighted to hear that Saeed and the team at Herb Chambers Lexus of Hingham provided such a thorough and efficient experience. Enjoy your new vehicle!

September 14, 2024

I have been very pleased with service at this dealership. I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting y More

by Stephen.iacovino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Herb Chambers Lexus of Hingham responded

Stephen, we're delighted to hear that you appreciate the personalized service and loaner vehicle convenience at Herb Chambers Lexus of Hingham. Thanks for sharing your positive experience with us!

September 12, 2024

Professional, knowledgeable, friendly and makes what can be a stressful experience an enjoyable one. Definitely exceeded my expectations. More

by christine_h_johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Chambers Lexus of Hingham responded

Christine, we're delighted to hear that our team at Herb Chambers Lexus of Hingham exceeded your expectations and made the experience enjoyable. Thanks for sharing!

September 12, 2024

When I set a 930 appointment and the car got sits parked in the lot until 1030, then it’s bad. It’s disingenuous. I deserved an apology. And I am not a complainer More

by Foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Chambers Lexus of Hingham responded

Foley, I apologize for the delay you experienced during your appointment. We strive to provide timely service, and it's clear we fell short here. Please reach out so we can address this directly. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

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