Herb Chambers Kia of Burlington

Buying a car here was the most enjoyable car-buying experience I've had. No pressure, no games, no nonsense. My sales rep was Jude Kasekamp, who was very personable. Jude knew the answers to all t experience I've had. No pressure, no games, no nonsense. My sales rep was Jude Kasekamp, who was very personable. Jude knew the answers to all the questions we posed, and provided insight into the different models. Although we knew what car we wanted, he knew what to ask to ensure we got the model that best suited our needs and the features we'd (eventually) want. I have to give him extra credit for his parking skills, which you will understand once you visit the dealership. I would return to this dealership and Jude in particular. More

My experience at Kia was fantastic. While the team was friendly when I entered the dealership, they were not bothersome or overwhelming. I was on the market for a Kia Optima, and while working with Bob, h friendly when I entered the dealership, they were not bothersome or overwhelming. I was on the market for a Kia Optima, and while working with Bob, he was well-versed about each model within the line as well as patient and willing to answer any questions that I had. His customer service and knowledge were excellent, and he had a genuine interest in wanting to ensure that my car was the right fit for me and my needs. In short, my experience at the dealership and with Bob was fantastic. I also love my Kia Optima. I would highly recommend Kia as well as Bob Lucas. I will return to see him again when I need a new car in the future. More

I couldn't be happier! My experience at Herb Chambers Kia in Burlington was so easy and comfortable. The general manager was great to deal with and I felt my sales person Tom O'Donnell really cared abo Kia in Burlington was so easy and comfortable. The general manager was great to deal with and I felt my sales person Tom O'Donnell really cared about what I was looking for and made me feel at ease asking all my questions. I will definately recommend this dealership in the future. So happy with the entire process and love my Kia More

The Kia sales person, John Frances, was very helpful to me in picking out my vehicle. When my choice was finally made, he spent a lot of time explaining and helping me set the many features of the car. N me in picking out my vehicle. When my choice was finally made, he spent a lot of time explaining and helping me set the many features of the car. Nobody at the dealership applied any of the pressures one might expect in buying a new car. More

We recently purchased a pre-owned Mercedes at this dealership. The service is excellent: friendly, professional and pressure-free. On the same day we also visited another dealership to look at a simil dealership. The service is excellent: friendly, professional and pressure-free. On the same day we also visited another dealership to look at a similar car, but then left without even test -driving it. We felt much more comfortable to buy it from Herb Chambers, not only because the Herb Chambers warranty and return policy but also their friendly staff at this particular dealership. Here I want particularly acknowledge our salesman Julian Aquirre. He is a young person, and just started the job for a week at the time. But he is very knowledgeable and enthusiastic about cars. The finance paper work took a while but Julian helped to make the waiting less stressful by introducing various features of the car. When we came back to pick the car, we are totally amazed by how wonderful the car has been cleaned and conditioned. It's a pre-owned vehicle but it feels and smells just like a brand new car fresh of the factory. Apparently Julian has made his personal effort to make this happen, and has taken care of a few minor issues that we mentioned earlier. Over all it's a wonderful experience, and we'd definitely recommend this dealership to our friends. Good job Julian. Herb Chambers should be very proud of a new hire like you! Best Regards Harry & Wei More

Went to this dealership for a specific used vehicle. Bob Lucas was asked to help us. He took all the time needed to listen to us and make our needs apreciated. After the purchase he went out of his way to c Lucas was asked to help us. He took all the time needed to listen to us and make our needs apreciated. After the purchase he went out of his way to come in on his day off to deliver the vehicle to us, working with my schedule. That was above and beyond! More

I 100% would recommend getting service done here. Jen is so friendly and has great customer service. I have never liked going to dealerships before until now! so friendly and has great customer service. I have never liked going to dealerships before until now! More

The Ratings given in this review pertain to the service provided by Jude Kasekamp (Sales Consultant) and the Parts Department. My wife and I wanted a white 2014 Sorento SXL with Front Wheel Drive and No provided by Jude Kasekamp (Sales Consultant) and the Parts Department. My wife and I wanted a white 2014 Sorento SXL with Front Wheel Drive and No third row seating which was difficult to find in New England. We worked with a total of 3 dealers but only Herb Chambers found us the car we were looking for. Other dealers contacted provided no response to this date. Jude was delightful and very professional during the entire process of buying our car and would use him again if the need arises. We were also happy with the Parts Department who arranged for an expeditor to deliver to our home some accessories that were not available at the time we took delivery of the car. More

This was my first experience at a car dealership, and Mr. Lee was extremely kind and helpful throughout the whole process. He carefully explained all the details and was very patient in listening and answeri Lee was extremely kind and helpful throughout the whole process. He carefully explained all the details and was very patient in listening and answering any questions I had. I appreciated that Mr. Lee was looking out for what was best for me. I would definitely recommend anyone looking for a car to consider this dealership. More