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Herb Chambers Kia of Burlington

Burlington, MA

4.6
777 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 777 reviews

July 02, 2014

Wonderful Experience KIA of Burlington is the only place you need to go when you are looking to buy a new car. We visited KIA first and after going to several other place More

by dvaleras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
demetrios valeras, Bob Lucas
Jul 02, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Our staff is dedicated to your 100% satisfaction. On behalf of Bob and everyone here at Herb Chambers Kia, we greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 23, 2014

5 stars for everything! Only few words would describe my experience with them: Please promote Tom O'Donnell! Best dealership I've ever been to. -Alex, happy owner of Optima More

by AlexVasilyev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Jun 23, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Alex, for taking the time to share your encouraging words and kind recommendation of Tom. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 22, 2014

Excellent service I have purchased several cars from Kia Burlington and have now used their servce center several times over the last week and it was excellent. Everyt More

by phindle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego
Jun 23, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for this wonderful recommendation of Diego. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 19, 2014

Julian Aguirre, amazing service! One June 11, 2014 I purchased a new vehicle (2015 Kia Sorento) from Herb Chambers Kia of Burlington. From my past, I had a horrible experience purchas More

by meg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 20, 2014 -

Herb Chambers Kia of Burlington responded

Megan, What an outstanding review to read! It is great to know that Julian was able to provide you with a friendly and welcoming shopping experience. Here at Herb Chambers Kia of Burlington, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 13, 2014

Wonderful Car I purchased a 2014 Kia Forte at Herb Chambers Kia of Burlington. My salesperson named Bob Lucas was very professional, knowledgeable and friendly, who More

by cherylmar6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lucas
Jun 16, 2014 -

Herb Chambers Kia of Burlington responded

Congratulations, Cheryl, on your new 2014 Kia Forte! I'm so honored by your kind words and happy to hear that Bob was able to assist you with your new Kia. We aim to provide each guest with the best customer experience and Bob is truly a testament to that. I will be sure to share your kind words with him. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 10, 2014

Great and friendly experience Two weeks ago, May 27, I came in to get my car looked at. Before I agreed to have it looked at I went to the showroom to discuss a possible trade in. More

by ChrisEllison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Chris, for taking the time to share your experience with Julian and our team here at Herb Chambers Kia od Burlington. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized Julian's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell General Manager Herb Chambers Kia of Burlington

June 07, 2014

Above and Beyond My car was in for an oil change and simonized. My ride back and forth to the dealership could not make it so Tom Odonnell offered to ride me ride me More

by rustyboy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Jun 09, 2014 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Kia of Burlington who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

May 13, 2014

So good we bought our second car a week later. We met Julian when we came to Herb Chabers Kia to look at secondhand cars to buy. He was friendly and took the time to listen to our needs and show us More

by KJCrippen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Herb Sochat for financing
May 14, 2014 -

Herb Chambers Kia of Burlington responded

I appreciate you posting such great comments about your experience with Julian here at Herb Chambers Kia of Burlington! We work very hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Julian. We look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

May 01, 2014

Wonderful Experience I looked at a lot of different types of cars for a year before I decided on a Kia Optima. Even though Herb Chambers Kia in Burlington was not as close More

by Rhonda2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diego Barreto
May 06, 2014 -

Herb Chambers Kia of Burlington responded

Thank you, Rhonda! I'm thrilled to know how happy you are and so pleased that John, Jerri and Diego were able to assist you with your Kia Optima. Thank you again and if you need anything further, please don't hesitate to reach out to us. Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

April 27, 2014

Tom O'Donnell that's all I have to say! Dear Herb chambers, I really want to thank Tom O'Donnell for such a great job as a sales consultant. He is just great in his job, not pushy, has all More

by Tiggr23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom O’Donnell
Apr 28, 2014 -

Herb Chambers Kia of Burlington responded

Tina, I'm thrilled to hear that Tom was able to assist you with your Kia Forte purchase. Everyone here at Herb Chambers Kia of Burlington strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Tom will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Senee O'Connell General Manager Herb Chambers Kia of Burlington

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