Herb Chambers Kia of Burlington

This was my first experience at a car dealership, and Mr. Lee was extremely kind and helpful throughout the whole process. He carefully explained all the details and was very patient in listening and answeri Lee was extremely kind and helpful throughout the whole process. He carefully explained all the details and was very patient in listening and answering any questions I had. I appreciated that Mr. Lee was looking out for what was best for me. I would definitely recommend anyone looking for a car to consider this dealership. More

I bought my 2014 Kia Forte a little over a week ago and am thoroughly happy with it. I bought it at Herb Chamber Kia in Burlington, Mass. Bob Lucas sold me my car. At this point I can safely say I know am thoroughly happy with it. I bought it at Herb Chamber Kia in Burlington, Mass. Bob Lucas sold me my car. At this point I can safely say I know Bob well. This is the fourth Kia I have bought with him. When he says he’s working with you to find the right car for you, he’s sincere. He’s never pressured me to buy something I don’t want or can’t afford. After all, it’s in his best interest and the interest of the company he works for to provide a customer with a deal that works for them. Bob is a low pressure kind of guy. He puts as much effort in developing a relationship with a person as he does in selling a car. Really, he doesn’t sell a car so much as describe features, history and details of the vehicles you look at and test drive. After that, he lets the car sell itself. With my first Kia purchase, I conducted a complete competitive bid process. Herb Chambers came out on top hands down for vehicle price, trade-in offer and overall experience. Again, Bob was a discriminator. He is low key and personable – honest. Other dealerships were what I’ll call “more typical.” Sales people danced around reasons for low trade in offers or omitted advertised rebates and discounts. They all guaranteed me I wouldn’t get a better deal. Heb Chambers Kia and Bob proved them all wrong. Three Kias later, I continue to close deals within dollars of what my research shows to be a good price. As I bring my vehicles in for service, I’m finding the Service Department to be equally friendly and courteous. At the end of the day, though, Bob Lucas is the reason I’m now a loyal Herb Chambers Kia customer. More

Shopping for a used car at kia of burlington was such an Awsome experience! My salesmans name was Bob lucas and he worked so hard to put me in the perfect vehicle. Not only was he pressure free when choosin Awsome experience! My salesmans name was Bob lucas and he worked so hard to put me in the perfect vehicle. Not only was he pressure free when choosing a vehicle but he did everything he could to make sure I got to drive my car out of the dealership that day. I was so sad when I found out my registration had expired in my old vehicle. This meant I had a lot to do before I could drive my new car out of the lot. Bob took the time to make numerous trips with me all day long to try and get everything straightened out. Between getting money for a registration from a family member of mine,to the registry, to my insurance company, back to the dealership, and again to the registry for an hour wait Bob literally went the extra mile for me at kia with a smile on his face the whole trip! Exceptional service that made me the happiest girl in the world to drive off the lot with a 2010 kia forte! More

From start to finish, Deri, Jude and Stu were courteous, time sensitve and very helpful. It made everything run smoothly and I felt comfortable through the whole process. time sensitve and very helpful. It made everything run smoothly and I felt comfortable through the whole process. More

My mom recently purchased a new Kia. This way stressful experience but she found the staff to be extremely helpful and patient during this process. She felt that everyone was very kind especially Bob Lucus experience but she found the staff to be extremely helpful and patient during this process. She felt that everyone was very kind especially Bob Lucus her sales person. She also found Lori to be very sweet and helpful. She would definitely recommend Kia of Burlington in the future. More

As soon as I entered the KIA Motors Dealership of Burlington, I was greeted right away with a friendly response. Blake was my sales consultant and he helped me in leasing my first car! Everyone at Burlington, I was greeted right away with a friendly response. Blake was my sales consultant and he helped me in leasing my first car! Everyone at the dealership was very nice and helpful. I would also recommend all my friends, family, and anyone else who is looking for a car to make this place their dealership to go to. More

Just picked up my new leased Kia Sorento yesterday. Besides absolutely loving my new car, the salesman is the best I have ever run across in my life. He is helpful, truthful, kind, and sincere, all th Besides absolutely loving my new car, the salesman is the best I have ever run across in my life. He is helpful, truthful, kind, and sincere, all the while trying to please his customer in any way he can. When my partner leased her car from Tom 6 mos ago, I told him I would be back for mine. He was there, and ready to work his magic to keep the customers happy! I would recommend that if you are looking for a car of any kind, not just a Kia, that you contact Tom O'Donnell. You won't be sorry. Kia of Burlington is a great, and painless way to shop. The car is beautiful, and the nicest car I have every had..... Treat yourself!! More

I am very pleased with this dealer.. I talked to John on Sunday night and I was driving home the car of my choice on Monday.. The customer service was very good. John was knowlegeable and able to answer all Sunday night and I was driving home the car of my choice on Monday.. The customer service was very good. John was knowlegeable and able to answer all of my questions without hesitation.. The finance manager was also friendly. He stayed late to help make sure i got the best deal possible, More