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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
428 Reviews

428 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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June 05, 2024

I came in today because I thought I was experiencing a coolant leak internally and also had an issue with my rear sensor and hood looking misaligned. The dealership handled each issue with care and did th More

by cmc4286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad our team at Herb Chambers INFINITI of Westborough could address all your concerns and provide thorough service. We appreciate the kind words and are here if you need anything else in the future!

May 30, 2024

these guys are always customer centric and put a high priority on making certain everything is handled correctly More

by gandonian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran
May 31, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic feedback! It's our privilege to serve you and we look forward to doing so again next time. Take care! - The Herb Chambers INFINITI of Westborough Team

May 28, 2024

Ferdy was fantastic ! I will go to Infiniti of Westborough for all of my vehicle needs . A+ More

by blessed.hands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in Herb Chambers INFINITI of Westborough, and for your business. We are grateful to have you as a customer!

May 28, 2024

Awesome service. Hardworking and friendly people. I’m more than satisfied. Their environment is very pleasant. More

by Dnbatra
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear you had an awesome experience with our hardworking and friendly team at Herb Chambers INFINITI of Westborough. Thanks for the kind words, and we're glad you're more than satisfied!

May 26, 2024

All were professional and courteous Car was cleaned upon return and I was kept in the know through out the process More

by rtjtmtkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi! Thank you for sharing your experience! We're glad to hear our team at Herb Chambers INFINITI of Westborough provided professional and courteous service. We appreciate your feedback and look forward to serving you again!

May 25, 2024

I am always impressed with the service and professionalism of this service department. Special shout out to Ferdy in particular. He always makes sure I am all set with everything and keeps me More

by kevinboulevard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Herb Chambers INFINITI of Westborough responded

Kevin, we're delighted to hear that Ferdy and our service team at Herb Chambers INFINITI of Westborough continue to impress you with great service. Thanks for your ongoing trust and support! We'll see you next time. Safe travels!

May 21, 2024

Everything from checking to completion was perfect. Fran was excellent / I was kept informed throughout the entire service (multiple days) and very fair and reasonable price of repair. More

by vg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
May 21, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know that you had a perfect experience with Fran and our team at Herb Chambers INFINITI of Westborough. We appreciate your feedback on the service process and pricing, thank you for sharing!

May 10, 2024

Knowledgeable, efficient service. Make it as simple as possible to get the car cared for More

by dgoldberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi D Goldberg! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers INFINITI of Westborough! We'll see you next time!

May 07, 2024

Ferdy was courteous, professional and very helpful! Always kept us updated and a happy personality! More

by kjsanders93
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

May 03, 2024

Ferdy was great, knowledgeable, and very professional with the services. His communication and honest feedback were awesome. More

by James Choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Herb Chambers INFINITI of Westborough responded

James, we're glad to know Ferdy provided you with great service at Herb Chambers INFINITI of Westborough. We appreciate your feedback and look forward to assisting you in the future!

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