Herb Chambers INFINITI of Westborough - Service Center

Francis at Herb Chambers was fantastic service representative. He recommended a few different maintenance choices which I had all done. Car drives nicely and happy to have great dealer to always representative. He recommended a few different maintenance choices which I had all done. Car drives nicely and happy to have great dealer to always service my car. More

Very professional and customer oriented experience. Fran Coutu is an exceptional service manager, perhaps the best I have ever had the opportunity to work with. Fran Coutu is an exceptional service manager, perhaps the best I have ever had the opportunity to work with. More

Herb Chambers Infiniti I purchased QX30 Infiniti at Herb Chambers, along with the tire warranty. After selling the car, I was due a refund on the tire warranty. The only way to receive this refund is for th Chambers, along with the tire warranty. After selling the car, I was due a refund on the tire warranty. The only way to receive this refund is for the selling dealer to file with the warranty company. After ignoring voicemails. I finally got one response from Marc Starr at Infiniti. But but he has been ignoring my simple requests to file for my refund. If you expect any sort of customer service stay far away from Herb Chambers and this Infiniti dealership now I realize why I’ve taken my business elsewhere. The General Maanager Rocco O’Brien failed to assist in any way. Margaret More

Great dealership for maintenance and repairs. They offer Friendly service, fair prices and timely repairs. Highly recommend! They offer Friendly service, fair prices and timely repairs. Highly recommend! More

Fran was extremely helpful and up front about what was going on. I’ve had issues at this dealership in the past and told myself I wouldn’t be back. After my most recent experience I would definitely recom going on. I’ve had issues at this dealership in the past and told myself I wouldn’t be back. After my most recent experience I would definitely recommend bringing your car in to have it checked out. Ask for Fran he was awesome to work with! More

Emily was awesome! Very professional and responsive. Sent me regular text updates on the progress. Very professional and responsive. Sent me regular text updates on the progress. More

Fran in service is a gem! ! Always professional and genuine. In my experience the team goes above and beyond. ! Always professional and genuine. In my experience the team goes above and beyond. More

Amazing customer service, efficient and speedy response. Staff are very knowledgeable and helpful. Would get my vehicle serviced here again! Staff are very knowledgeable and helpful. Would get my vehicle serviced here again! More

Everything was fine. However I was disappointed in the in the cost of the oil change. Last time I paid $70-$80 and this time I paid $127. Not sure if I will return. However I was disappointed in the in the cost of the oil change. Last time I paid $70-$80 and this time I paid $127. Not sure if I will return. More

Fran is Great friendly and always accommodating. That’s why I go there for Services. That’s why I go there for Services. More