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Herb Chambers INFINITI of Westborough - Service Center
Westborough, MA
394 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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394 Reviews of Herb Chambers INFINITI of Westborough - Service Center
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April 16, 2024
Service was easy to schedule, courtesy car was available and waiting when I arrived. I was kept informed of the progress. In a rather unusual occurrence, I wasn't quite happy with my vehicle when it was re and waiting when I arrived. I was kept informed of the progress. In a rather unusual occurrence, I wasn't quite happy with my vehicle when it was returned to me, Another courtesy car was provided, the problem was solved and the car was delivered to me at home the next day. I appreciate the extra effort on their part to make sure I was satisfied. More
by Celloguy
Employees Worked With
April 06, 2024
Had a nail in my tire. Didn’t know if I could get a Saturday appointment. Got right in.staff Didn’t know if I could get a Saturday appointment. Got right in.staff More
by danerin
Employees Worked With
April 05, 2024
Excellent service Careful explanations of the work needed Super professional attention Overall a wonderful experience!! needed Super professional attention Overall a wonderful experience!! More
by Elisabet
Employees Worked With
March 31, 2024
Ferdy and the service team made the process seamless. I was greeted immediately and everything was explained in detail. A video explanation was sent while I waited and I enjoyed a hot drink with a snack. I was greeted immediately and everything was explained in detail. A video explanation was sent while I waited and I enjoyed a hot drink with a snack. This day was unusual because I was thinking of trading in my QX80 for a smaller QX50 for my wife. Stiwar, Ali, Max, and Mark helped make it happen. This is my fifth Infinity from this dealership and it’s always very professional and the team was very knowledgeable about the product and the process. Job well done by all. Thanks again ! More
by Kgosselin
Employees Worked With
Other Employees :
Stiwar in sales and Mark in finance
March 28, 2024
Very professional service. Excellent waiting area. Work completed within the same day with out an appointment. Fran provided updates (including video clips of the issues) throu Excellent waiting area. Work completed within the same day with out an appointment. Fran provided updates (including video clips of the issues) through the day..All work completed in a timely manor as promised. Fran was particularly helpful throughout the process. Very satisfied with their team. More
by Woodland_robert
Employees Worked With
Francis
March 26, 2024
They were very professional and respectful and very conducive environment. Work was great and finished on time. conducive environment. Work was great and finished on time. More
by Abena
Employees Worked With
March 16, 2024
Great service with. Efficient communications of the progress combined with Reasonable prices, overall great experience. Efficient communications of the progress combined with Reasonable prices, overall great experience. More
by srsmith77
Employees Worked With
February 27, 2024
Everyone is very friendly and knowledgeable. Making an appointment for service is easy and I was able to get a loaner which was kind of them. I like that they send you a video showing what was/n Making an appointment for service is easy and I was able to get a loaner which was kind of them. I like that they send you a video showing what was/needs to be done on the car show you aren't left in the dark. I would recommend this dealership! More
by jakera107
Employees Worked With
Fran Coutu
February 20, 2024
Excellent service. Very nice waiting area. Didn’t wait too long. technician came out and explained everything what happened. Very recommended. Very nice waiting area. Didn’t wait too long. technician came out and explained everything what happened. Very recommended. More
by davidtilman1
