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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
394 Reviews
Call Service Center (508) 983-1000

394 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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May 26, 2024

All were professional and courteous Car was cleaned upon return and I was kept in the know through out the process More

by rtjtmtkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi! Thank you for sharing your experience! We're glad to hear our team at Herb Chambers INFINITI of Westborough provided professional and courteous service. We appreciate your feedback and look forward to serving you again!

May 25, 2024

I am always impressed with the service and professionalism of this service department. Special shout out to Ferdy in particular. He always makes sure I am all set with everything and keeps me More

by kevinboulevard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Herb Chambers INFINITI of Westborough responded

Kevin, we're delighted to hear that Ferdy and our service team at Herb Chambers INFINITI of Westborough continue to impress you with great service. Thanks for your ongoing trust and support! We'll see you next time. Safe travels!

May 21, 2024

Everything from checking to completion was perfect. Fran was excellent / I was kept informed throughout the entire service (multiple days) and very fair and reasonable price of repair. More

by vg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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May 21, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know that you had a perfect experience with Fran and our team at Herb Chambers INFINITI of Westborough. We appreciate your feedback on the service process and pricing, thank you for sharing!

May 10, 2024

Knowledgeable, efficient service. Make it as simple as possible to get the car cared for More

by dgoldberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi D Goldberg! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers INFINITI of Westborough! We'll see you next time!

May 07, 2024

Ferdy was courteous, professional and very helpful! Always kept us updated and a happy personality! More

by kjsanders93
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

May 03, 2024

Ferdy was great, knowledgeable, and very professional with the services. His communication and honest feedback were awesome. More

by James Choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Herb Chambers INFINITI of Westborough responded

James, we're glad to know Ferdy provided you with great service at Herb Chambers INFINITI of Westborough. We appreciate your feedback and look forward to assisting you in the future!

May 02, 2024

very professional, appreciated the transparency, fast schedule, was a bit disappointed in the time it took longer than expected More

by robertciv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the review, Robert! We appreciate your patience during your visit and will make note of this feedback for future improvements. Please don't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future!

April 27, 2024

Great service as always. ..Ferdy was very helpful and friendly.. Everyone is very professional and knowledgeable 100% recommended More

by kineticous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to know that Ferdy and the team at Herb Chambers INFINITI of Westborough provided you with great service! Thanks for recommending us, we appreciate your support.

April 19, 2024

Herb Chambers Infinite of Westboro service is top notch! I’ve been going there since 2020 and they treat the customers good! Service was great and with a car wash and vacuum! Thanks guys! More

by drusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to know you've been enjoying our service since 2020! Our team at Herb Chambers INFINITI of Westborough always aims for top-notch customer care. Thank you for your continued support and enjoy that clean car feeling!

April 16, 2024

Ferdy is very helpful . The team sent me a video of potential issues so I could be informed. Nice touch More

by Wmbcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know you found our video update helpful! Our team and Fredy at Herb Chambers INFINITI of Westborough always aim to keep customers informed. Thanks for the positive feedback! Safe travels!

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