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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
394 Reviews

394 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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July 27, 2024

Matt Demers and his service team is always great to work with. Always a good experience at Infiniti. More

by Vaughanr513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers INFINITI of Westborough responded

This is great to hear! Thank you for choosing Herb Chambers INFINITI of Westborough!

July 26, 2024

Excellent service. Prompt attention to my vehicle’s needs. The service team has gone above and beyond on numerous occasions. More

by Tnlebaron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Jul 26, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're delighted to hear that our service team at Herb Chambers INFINITI of Westborough has consistently provided excellent and prompt attention to your vehicle's needs. We appreciate your support!

July 26, 2024

My car would not start and I had to have AAA come to jump start it from where it was. The technician told me I might not want to shut it off again until I get somewhere for new battery. I called service and More

by Cheryl A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran in Service
Jul 26, 2024 -

Herb Chambers INFINITI of Westborough responded

Cheryl, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough were able to assist you promptly. Thanks for sharing your positive experience!

July 26, 2024

I had a situation with my engine a couple of months after I bought my Infiniti Qx60. Ferdy the service manager took great care of me from getting my vehicle in immediately, to putting me in a awesome rent More

by sonntosha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauds Viljean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Ferdy and the team at Herb Chambers INFINITI of Westborough provided such excellent service. Thank you for sharing your positive experience, and we're glad you're a happy customer!

June 21, 2024

Courteous, neat environment, staff very professional, alternative transportation provided pending completion of repair. Progress advise as necessary More

by Bolaojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for reviewing your recent visit here at Herb Chambers INFINITI of Westborough! We're glad to hear that our team provided a five-star experience and we hope you won't hesitate to reach out if we can be of service again in the future!

June 06, 2024

As usual, easy to get an appointment and prompt, courteous service. Wonderful waiting area, always clean. More

by rjohnson092559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided prompt and courteous service, and that you enjoyed our clean waiting area. We appreciate your support!

June 05, 2024

I came in today because I thought I was experiencing a coolant leak internally and also had an issue with my rear sensor and hood looking misaligned. The dealership handled each issue with care and did th More

by cmc4286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad our team at Herb Chambers INFINITI of Westborough could address all your concerns and provide thorough service. We appreciate the kind words and are here if you need anything else in the future!

May 30, 2024

these guys are always customer centric and put a high priority on making certain everything is handled correctly More

by gandonian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran
May 31, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic feedback! It's our privilege to serve you and we look forward to doing so again next time. Take care! - The Herb Chambers INFINITI of Westborough Team

May 28, 2024

Ferdy was fantastic ! I will go to Infiniti of Westborough for all of my vehicle needs . A+ More

by blessed.hands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in Herb Chambers INFINITI of Westborough, and for your business. We are grateful to have you as a customer!

May 28, 2024

Awesome service. Hardworking and friendly people. I’m more than satisfied. Their environment is very pleasant. More

by Dnbatra
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear you had an awesome experience with our hardworking and friendly team at Herb Chambers INFINITI of Westborough. Thanks for the kind words, and we're glad you're more than satisfied!

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