Herb Chambers INFINITI of Westborough - Service Center

I’ve been really impressed with the service I’ve received here. Knowledgeable staff and great communication through the process. I would highly recommend them! here. Knowledgeable staff and great communication through the process. I would highly recommend them! More

Ferdy is an excellent Service Advisor. Very professional and kept me informed of the status of my service throughout. Ferdy is very customer focused. Overall, Herb Chambers Infiniti was great for servicing and kept me informed of the status of my service throughout. Ferdy is very customer focused. Overall, Herb Chambers Infiniti was great for servicing my car. More

My car has been serviced at this dealership in the last five years and I am pleased with the service level that I’ve experienced - customer service staff such as Matthew and others are very professional, r five years and I am pleased with the service level that I’ve experienced - customer service staff such as Matthew and others are very professional, responsiveness and transparency. I will continue to have my car being serviced at this dealership in the future. More

Very efficient and personable attention. I know my car is getting the full attention it needs whenever I bring it to the dealership for service. getting the full attention it needs whenever I bring it to the dealership for service. More

I’m rating this as a 5 star as I feel I was given the utmost curtesy. However I would just like to add that had I been advised of what type of issues I would/could incur if I didn’t have the 12 volt batt utmost curtesy. However I would just like to add that had I been advised of what type of issues I would/could incur if I didn’t have the 12 volt battery done by an Infiniti dealer I would have had the battery replaced from the beginning so I wouldn’t have had to return a 2nd time. Other than that I was extremely pleased. More

Experience and communication with the dealer with were both good. I was contacted in a timely manner with all information needed. Work was done efficiently. both good. I was contacted in a timely manner with all information needed. Work was done efficiently. More

Ferdy and the team at Herb Chambers Infiniti at Westborough are top notch. I have relied exclusively on their service team for my vehicle for years, and found them to be consistently professional, Westborough are top notch. I have relied exclusively on their service team for my vehicle for years, and found them to be consistently professional, courteous and transparent. They are the best! More

Fantastic service experience. The service staff was professional, friendly, and quick. High quality work was completed and I am very happy with the results. I would not hesitate to recommend this deale professional, friendly, and quick. High quality work was completed and I am very happy with the results. I would not hesitate to recommend this dealership to a friend. More

Fredy at Westboro is excellent , he spent time with me afterwards discussing future needs for my car, he was very attentive and knowledgeable. An asset afterwards discussing future needs for my car, he was very attentive and knowledgeable. An asset More

Amazing Experience in Service. The Service Manager was extremely thoughtful! I brought two cars for inspection and learned about the overall health of the two vehicles. The Technician, Service Writer, and extremely thoughtful! I brought two cars for inspection and learned about the overall health of the two vehicles. The Technician, Service Writer, and Manager worked together to provide me with the most important details, potentially saving the older of the two vehicles. My appreciation knows no bounds. As far as Facility there is nothing better. Clean floors, an abundance of snacks, COVID friendly seating arrangements in the waiting room. The whole place is up to code with the luxurious INIFINITI dealership design. The new manager there is the kindest and friendliest man, for the first time in my life, I forgot I was at a dealership and felt like I was talking with family. My INFINITI family. They've more than earned my business for life. Thank You Herb Chambers of INFINITI. You guys ROCK! More