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Herb Chambers INFINITI of Westborough - Service Center
Westborough, MA
394 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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394 Reviews of Herb Chambers INFINITI of Westborough - Service Center
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July 11, 2021
Had an issue with a tire on my QX50 after arriving in the Boston area from out of town. Matt helped me through the repair at minimal cost. Minimal time spent at dealership. Boston area from out of town. Matt helped me through the repair at minimal cost. Minimal time spent at dealership. More
by jim
Employees Worked With
July 10, 2021
The service assistance Mathew was very information and provided timely updates regarding my car service. He was able to assist in expediting repairs and assuring work was complete provided timely updates regarding my car service. He was able to assist in expediting repairs and assuring work was complete More
by Louolio
Employees Worked With
July 09, 2021
Always very respectful and professional experience. Matt Demers has been terrific to work with. Honest discussion about needs and priority items that can be vs should be addressed. Demers has been terrific to work with. Honest discussion about needs and priority items that can be vs should be addressed. More
by Mike Smith
Employees Worked With
July 07, 2021
The new service manager, Robert, is excellent. I hope he can turn things around in that department. In the past I have had problems with the quality of the service. can turn things around in that department. In the past I have had problems with the quality of the service. More
by Chuck
Employees Worked With
Robert Newton
June 30, 2021
Great dealership nice and clean ! The service that was Great dealership nice and clean ! The service that was provided to me was top notch, this is a great place to service your vehicle. i will recommend Great dealership nice and clean ! The service that was provided to me was top notch, this is a great place to service your vehicle. i will recommend More
by Y F
Employees Worked With
June 25, 2021
Exceptional experience always. Quick thorough service and very friendly staff very friendly staff More
by Braceyfive
Employees Worked With
June 23, 2021
I had to tow my Q50 to a nearby dealer for service. Being from out of town, I used local marketing to select a sight. Herb Chambers is still marketing the Infinity location in Medford. When the towing truck from out of town, I used local marketing to select a sight. Herb Chambers is still marketing the Infinity location in Medford. When the towing truck arrived with my vehicle, the place was vacant. Contacting the dealer, I was informed that they had moved to Westborough, MA. In addition, I was quoted two different repair prices by two different service employees. It took them 3 days to replace a battery and reprogram the key, and I was charged $970 for this service, which is outrageous. More
by John Hering
Employees Worked With
