Herb Chambers INFINITI of Westborough - Service Center

Wonderful experience! It may seem weird to rate an oil change as a wonderful experience but it was! This was my first oil change and first return to this dealership since It may seem weird to rate an oil change as a wonderful experience but it was! This was my first oil change and first return to this dealership since buying my awesome QX60. Staff was friendly and professional. Waiting area was clean comfortable and well stocked. Hot chocolate hit the spot on this chilly day. While waiting the service staff sent me a video of my tires and break pads as they rotated the tires to show the condition. So cool! My car was ready in no time and they even washed it! Love this place! More

Herb Chambers Infiniti of Westborough has been the best dealership I’ve worked with over the years. Each time I have to bring my vehicle for service, Ferdy is always there to greet me with a smile and walk dealership I’ve worked with over the years. Each time I have to bring my vehicle for service, Ferdy is always there to greet me with a smile and walks me to the waiting area and lets me know there is beverages and snacks if I need anything. If I decide to walk to Target or around the lot to check out the other vehicles, he will text and call me to let me know my vehicle is ready. He is always knowledgeable and great to work with! Ferdy, the service department and this dealership is definitely recommended. More

They listen and tend to issues appropriately…. they also communicate thoroughly and effectively which is a positive they also communicate thoroughly and effectively which is a positive More

It was very easy to get my appointment. Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, an Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, and the vehicle was cleaner in and out then when I dropped it off. Ferdy was very helpful through the whole process and kept me informed all along the way. More

Always get the best service and sales experience here. Highly recommend the team at Westboro infiniti Highly recommend the team at Westboro infiniti More

Service representative made every effort to keep me informed and making my service appt. convenient. In this regard I was furnished with a video of the technician reviewing the condition of my car whil informed and making my service appt. convenient. In this regard I was furnished with a video of the technician reviewing the condition of my car while it was up on the lift. I was also provided with a loaner, allowing me to make better use of my time while my car was being serviced. More

The service department was very clean. The auto technician was friendly, and the service was great. The auto technician was friendly, and the service was great. More

The attendant who came to take my signature at the waiting room was very professional and helpful waiting room was very professional and helpful More

Herb chambers Infiniti of Westborough is my go to spot for all services. Top notch and Fredy is great. for all services. Top notch and Fredy is great. More

Sami is very thoughtful and professional. He goes above and beyond to solve any problem that may arise. He is truly a gem! It was a pleasure working with Sami. I would consider buying a car f He goes above and beyond to solve any problem that may arise. He is truly a gem! It was a pleasure working with Sami. I would consider buying a car from him in the future just because of who HE is. Thank you! More