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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
394 Reviews

394 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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February 09, 2022

Nice Coustomer service keep it up and nice job also they return my car clean and car wash too. More

by destamantegaftot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending our services at Herb Chambers INFINITI of Westborough! We hope future customers see your review!

January 28, 2022

I’ve used Herb Chambers Infinity for sales and service for the past 10 years. Both my cars have been reliable and when needed service the team had always been professional and reasonably priced. More

by robert.ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your loyal business, Robert! We're truly grateful for all of your support over the past 10 years and look forward to seeing you at your next visit. Take care and thanks again, from all of us here at Herb Chambers INFINITI of Westborough!

January 26, 2022

Informative and straight to the point. Helpful when suggested what was needed and what wasn’t right away More

by Justin.cortes33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the great review, Justin! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future! - The Herb Chambers INFINITI of Westborough Team

January 24, 2022

I walked in for oil change without an appointment and ferdy took care of me and ask me to wait in waiting room and my car was ready washed in less than 90 minutes More

by My infinity service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdy (don't know last name)
Jan 25, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so happy Freddy could take care of your vehicle right away! Thank you for taking the time to leave us your five-star review! - Herb Chambers INFINITI of Westborough

January 24, 2022

Very personable and professional and kept me informed of Very personable and professional and kept me informed of the process of my JX and they worked with me. More

by Coachmsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
Jan 26, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so glad we had the opportunity to assist you! Thank you for trusting Herb Chambers INFINITI of Westborough with your business. We hope to see you again in the future!

January 23, 2022

The service was great I did have to wait too long. The problem was solved thank you. More

by cherylwade123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Herb Chambers INFINITI of Westborough responded

We're glad to hear your service visit went well, Cheryl! Thank you for rating us five stars!

January 21, 2022

Matthew Demers does an exceptional job as always whenever I take my vehicles in for anything that they need! I cannot appreciate the effort and energy that goes in to the client care and getting the job done More

by eds12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Herb Chambers INFINITI of Westborough responded

Matthew and the team are so glad to hear you had a five-star experience! Thank you for coming to see us! - Herb Chambers INFINITI of Westborough

January 20, 2022

Excellent service , great overall experience . The service team took good care and attention to my vehicle.. More

by Sampham2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdy
Jan 20, 2022 -

Herb Chambers INFINITI of Westborough responded

This is awesome news! Thank you for coming to see us! - Herb Chambers INFINITI of Westborough

January 16, 2022

Matt is always friendly and professional! Never a bad visit when I go here..👍 Thanks!! More

by bcarter53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate your wonderful feedback and look forward to your next visit!

January 11, 2022

You all rock, and will always be my favorite dealership! I came in yesterday for my usual oil change, along with a tire rotation. More

by Ntk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so glad we could make the experience so easy! Thank you for rating Herb Chambers INFINITI of Westborough five stars!

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