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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
394 Reviews

394 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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July 27, 2022

They made my oil change and tire service very smooth. The waiting area is really nice and stocked with water and snacks. The staff is super kind and knowledgeable. I highly recommend them. Thank you for More

by Edb921305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Rocco Jason O'Brien
Jul 27, 2022 -

Herb Chambers INFINITI of Westborough responded

Thanks for the five stars! We're glad to hear that your visit here at Herb Chambers INFINITI of Westborough was such a positive one. We hope to see you back for all of your future automotive needs!

July 17, 2022

Kept me well informed on what was happening during my service. Offered fair pricing and worked with me on discount not pushy either. More

by lchesley0728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 19, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the excellent feedback! We appreciate you trusting the Herb Chambers INFINITI of Westborough team with your business and hope we can be of service again in the future!

July 14, 2022

The best dealership. Service is always first rate in quality and professionalism. I wouldn’t go anywhere else More

by Collinslj44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in the Herb Chambers INFINITI of Westborough team! We're grateful for your support and look forward to your next visit!

July 12, 2022

Matt the service manager is the greatest so professional and knowledgeable I highly recommend this dealership for service. More

by beth.ferris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Herb Chambers INFINITI of Westborough responded

Hi Beth, thank you for recognizing Matt at Herb Chambers INFINITI of Westborough! We appreciate you as a customer and look forward to seeing you next time!

July 11, 2022

Service Dept was assume, quick diagnosis, and service. Went to bat for me with the warranty company and had my car's computer changed out at not cost, how awesome is that!!! More

by henry.tabur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're happy to hear our team took such wonderful care of you during your visit and we hope we can be of service again in the future. Take care! - Herb Chambers INFINITI of Westborough

July 06, 2022

Staff is always polite and can squeeze you when you’re in a jam for time! More

by Tracital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your recent experience working with our team at Herb Chambers INFINITI of Westborough! We look forward to seeing you next time!

July 02, 2022

1st time using the service department; top notch. Couldn’t figure out the coffee maker. Was too proud to ask :) More

by Djo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to tell us you enjoyed your first visit to our service center! We are so happy to have you as a Herb Chambers INFINITI of Westborough customer!

July 01, 2022

I appreciate how accommodating Matthew and Ed were. I feel that they have the clients’ interest as a priority. Thank you for your service. More

by teresita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ex
Jul 01, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Matthew and Ed at Herb Chambers INFINITI of Westborough! See you next time!

July 01, 2022

Very good experience. Everyone in the service department was extremely helpful from start to finish. More

by Ggbug94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Herb Chambers INFINITI of Westborough responded

We're happy you feel confidently coming to Herb Chambers INFINITI of Westborough for your service needs! Thank you for leaving your awesome review!

June 26, 2022

I was handled with professionalism. I was given clarity of the cost. I was updated frequently. That all impressed me a great deal. More

by Greg J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Herb Chambers INFINITI of Westborough responded

This is so great to hear, Greg! We're glad our team could make a great impression and help you have a five-star experience! Thank you for coming to Herb Chambers INFINITI of Westborough!

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