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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
428 Reviews

428 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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November 29, 2022

I was completely certified with my experience at the dealership, they made me feel l'l be safe on the road. More

by demacharia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear this! Thanks for visiting Herb Chambers INFINITI of Westborough and please don't hesitate to reach out if we can be of service again in the future!

November 18, 2022

Staff was very professional and did a good job of listening to my service issues and correcting them the first time. More

by Bryantjlsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Stukonis
Nov 18, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Bryant! We're honored to have you as a customer! -Herb Chambers INFINITI of Westborough

November 16, 2022

The service department is great here. All service guys seem interested in making customer experience as painless and pleasant as possible. I dealt with Fran this time and he was fantastic More

by Dave G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran Coutu
Nov 16, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your review, Dave! We're so happy that Fran and the rest of our technicians earned your high rating! -Herb Chambers INFINITI of Westborough

November 15, 2022

It was easy to make the appointment for new tires, got a very fair quote, also changed oil and was also told of a couple things that need attention More

by Tony.roxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Herb Chambers INFINITI of Westborough responded

We're glad we could help you get your new tires and oil changed, Tony! Thank you for choosing Herb Chambers INFINITI of Westborough!

November 11, 2022

Excellent service, friendly and helpful, informative and detail oriented. Attentive and always willing to go extra mile. More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Nov 14, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback, Alexander! Our Herb Chambers INFINITI of Westborough team appreciates your support and looks forward to your next visit!

November 07, 2022

I am very satisfied with the service provided by Ferdy of Herb Chambers Infinity of Westborough, Ma. Ferdy kept in regular contact with me during the week my car was in for service and answered all my questi More

by SURF4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Herb Chambers INFINITI of Westborough responded

We appreciate you taking the time to leave Ferdy and the team such a great review! We're glad that your service experience was worthy of a five-star rating and hope that we can see you back for routine maintenance in the future! Thank you! - Herb Chambers INFINITI of Westborough

November 03, 2022

New to Massachusetts; needed a state inspection and plates attached. Comfy customer lounge. Thanks, Francis, for getting me on the road. More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis
Nov 04, 2022 -

Herb Chambers INFINITI of Westborough responded

Welcome to Massachusetts, Kat! We're so glad you came to visit us here at Herb Chambers INFINITI of Westborough and hope Francis & the team can be of service again in the future. Take care!

October 30, 2022

Very positive experience getting new tires. Ferdy made sure I got the excellent price I had been quoted over the phone and Francis took care of the service. I always appreciate the clean wait More

by geneflynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Coutu
Nov 01, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Gene! We're so happy that Ferdy and Francis earned your 5-stars! We look forward to seeing you at your next appointment! -Herb Chambers INFINITI of Westborough

October 27, 2022

One of the best service experiences I have ever had. Ready with a nice and clean loaner car when we arrived, Francis Coutu kept us informed along the way. Car was ready earlier than originally scheduled More

by mfkigore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Coutu
Oct 27, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your review! We're so happy that Francis earned your 5-stars and provided you with an awesome service appointment! -Herb Chambers INFINITI of Westborough

October 27, 2022

The dealership is kept in great clean condition. The staff was very friendly and helpful and addressed my issues with ease. More

by Gomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Stukonis
Oct 27, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your review! -Herb Chambers INFINITI of Westborough

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