Herb Chambers INFINITI of Westborough - Service Center

Dealership didn't honor the warranty for a failed car battery used only 32 months. This was an 84 month battery recommended and installed by them. Will not use their service and would not recommend them. battery used only 32 months. This was an 84 month battery recommended and installed by them. Will not use their service and would not recommend them. More

Very disappointed. It seems every time I bring my Infinti in for servicing, they do an inspection and pronounce the car in good health with green ratings across the boa It seems every time I bring my Infinti in for servicing, they do an inspection and pronounce the car in good health with green ratings across the board. Within weeks to months, something else major needs to be replaced. It’s not like my battery or drive belts went from green to red in a month!! Why couldn’t they have detected these issues on their prior review? More

They’re great; they make sure you understand when they try to explain what’s wrong with your car try to explain what’s wrong with your car More

Great job with our service check. Needed a main service as the car has aged and the miles accumulated. Thank you Nick and Happy Holidays. Needed a main service as the car has aged and the miles accumulated. Thank you Nick and Happy Holidays. More

Great customer service! Francis was professional and friendly and answering my questions. Even Francis help assisting me with the GPS connection. Great waiting room. Francis was professional and friendly and answering my questions. Even Francis help assisting me with the GPS connection. Great waiting room. More

The service provided by Fran and his team was professional and courteous. I was made to feel a part of the entire process. The newly implemented vacation inspection videos was a welcomed bonus. K professional and courteous. I was made to feel a part of the entire process. The newly implemented vacation inspection videos was a welcomed bonus. Keep up the great work! More

Quick diagnosis and repair. Friendly and informative service representative. Got my car in the shop and out running great in very little time. Friendly and informative service representative. Got my car in the shop and out running great in very little time. More

Great staff great service -very efficient. nick was spectacular -fit me in even when care was unexpectedly towed in . Kept me informed and was happy it was taken care of and was told what was nick was spectacular -fit me in even when care was unexpectedly towed in . Kept me informed and was happy it was taken care of and was told what was under warranty so I did not have to pay more than needed More

FERDY WAS VERY HELPFUL. HE HELPED ME OUT ALOT. HE WAS NICE POLITE AND ANSWER ALL MY QUESTION. EVEN AFTER PICKING UP MY VEHICLE HE STILL OFFERED HIS SERVICES. I R3COMMEND GOI HE HELPED ME OUT ALOT. HE WAS NICE POLITE AND ANSWER ALL MY QUESTION. EVEN AFTER PICKING UP MY VEHICLE HE STILL OFFERED HIS SERVICES. I R3COMMEND GOING TO FERDY FOR YOUR CAR SERVICES AT INFINITY IN NORTHBORUGH. More

I was completely certified with my experience at the dealership, they made me feel l'l be safe on the road. dealership, they made me feel l'l be safe on the road. More