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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
427 Reviews

427 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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January 19, 2023

The staff at herb chambers Infiniti of Westborough were respectfull easy to talk to and made me feel at home More

by Zeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Zeke! We appreciate your business and look forward to seeing you at Herb Chambers INFINITI of Westborough next time!

January 18, 2023

Amazing crew always on point can always count on them whenever I need anything done to my cars wouldn’t go anywhere else!! More

by Hrodriguez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in the Herb Chambers INFINITI of Westborough team! We're grateful for your continued support and look forward to your next visit!

January 18, 2023

Nick was exceptional. Great service and very comfortable waiting area while car was being serviced. More

by Podonnell922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stukonis
Jan 19, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We're happy to hear Nick provided you with excellent service and we hope to see you again in the future!

January 16, 2023

Service department always handles my needs, when it comes to repairs. Any repairs that I need are always explained in detail so I can fully understand what is going on with the vehicle service. More

by Srobinson862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing this wonderful feedback! We appreciate you trusting the Herb Chambers INFINITI of Westborough with your vehicle's service needs and look forward to seeing you next time!

January 12, 2023

Very good service. Had a oil change and filter,All point inspection,tire rotation,all reasonably priced.All personnel were very helpful More

by Rgodbout49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Coutu service consultant and Ken Desper technician
Jan 12, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting Herb Chambers INFINITI of Westborough with your vehicle's service needs! We appreciate the kind review and hope you'll be visiting us again in the future!

January 09, 2023

these guys are great. ...always responsive and no surprises...highly recommend the team....have used them for over 15 years and never an issue More

by gandonian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran
Jan 10, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate the great five-star review! We hope that you continue to enjoy your vehicle and look forward to 15 more years and beyond! Thank you! - Herb Chambers INFINITI of Westborough

January 07, 2023

Ferdy was very professional, extremely nice and knowledgeable and a very pleasant young man. He answered my questions and addressed my issues with the utmost honesty … that’s what I respect the mos More

by littlebaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind review - Ferdy will be so happy to hear it! Your business is greatly appreciated by all of us here at Herb Chambers INFINITI of Westborough and we hope to see you again in the future. Take care!

January 02, 2023

Straight to the point. No pressure to do an additional service. Easy and convenient appointment setup More

by Leosik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stukonis
Jan 05, 2023 -

Herb Chambers INFINITI of Westborough responded

This review makes our day! Thank you so much for taking the time to leave us your positive feedback and five-star rating! - Herb Chambers INFINITI of Westborough

January 02, 2023

The service team was attentive and provided tremendous insight to my car issues. They were communicative and involved me along each step of the process. Furthermore, the Detailing Team was outstanding i More

by McKinley Hackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 03, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, McKinley! We're so happy that you're satisfied with the service! We look forward to seeing you next time at Herb Chambers INFINITI of Westborough!

December 31, 2022

I'm Giving Ferdi an A+ however the young women I made the appointment with over the phone an F. Abrupt and not pleasant. When I asked if I could wait for the car, she said no they could not guarantee it didn More

by msacks21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to leave us a review. We're happy to hear Ferdi provided you with stellar service and will make sure the rest of your feedback is addressed with the appropriate members of our team. I would love to hear any additional details you can provide about your experience. Please feel free to contact me directly. Thanks again, Jason O’Brien - General Manager - jobrien@herbchambers.com

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