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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
428 Reviews

428 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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March 03, 2025

Always an easy experience when we schedule service work. I really like the tech videos More

by Chaskinsworc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Herb Chambers INFINITI of Westborough responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you so much! - Herb Chambers INFINITI of Westborough

March 01, 2025

Always a great experience everyone we deal with from. Customer service operator to make a appointment over the phone to the The the reps and techs at the dealership Thanks 😊 More

by lmsdiraimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your positive experience with us at Herb Chambers INFINITI of Westborough! We're delighted to hear that our team, from customer service to the dealership reps and techs, provided great service. We appreciate your support and look forward to assisting you again in the future!

February 27, 2025

Beautiful, clean dealership. Knowledgeable and helpful sales department. Efficient service department. Always a pleasure to deal with. More

by dobkin333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We're delighted to hear that you've had such positive experiences with our team at Herb Chambers INFINITI of Westborough. We look forward to serving you again in the future!

February 22, 2025

Easy to get an appointment. Quick once the car was in there. Looked great after More

by michelle.karrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers INFINITI of Westborough

February 12, 2025

Always a good experience. My car looked great after the service was complete. Nice staff More

by Johnna.tokarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Johnna, we're glad to hear your car looked great after the service and that you had a positive experience with our staff at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

February 11, 2025

I've been using Herb Chambers Infiniti for many years now and their service is top rate! Ferdie is a great service rep and along with Matt they do a fantastic job for me every time. Good Men! More

by Dave G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Herb Chambers INFINITI of Westborough responded

Dave, we're delighted to hear that Ferdie and Matt consistently provide top-notch service for you at Herb Chambers INFINITI of Westborough. Thank you for your continued trust in us!

February 10, 2025

They are very transparent. Showed me a video of my vehicle and what services are recommended. More

by huynhhai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Herb Chambers INFINITI of Westborough responded

We're glad you appreciated the transparency and the video walkthrough of your vehicle at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

February 05, 2025

Once again my service appointment was handled with professionalism and efficiency. The Herb Chambers Infiniti team of Westborough are just the very best. Matt and Ferdy are tremendous in their respons More

by CMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boulis Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your feedback with us! We're delighted to hear that Matt and Ferdy always provide exceptional service for you at Herb Chambers INFINITI of Westborough. See you next time!

February 01, 2025

The crew here seems to pay attention to detail and I always have had a good experience More

by Themeticulousmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for being a Herb Chambers INFINITI of Westborough customer! We appreciate your support and look forward to seeing you next time!

January 31, 2025

Ferdy and the HC Infiniti of Wboro team always provide 5 star service! Thank you. More

by datak508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for your support! Ferdy & the team look forward to seeing you next time here at Herb Chambers INFINITI of Westborough!

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