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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
394 Reviews

394 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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December 23, 2022

Great job with our service check. Needed a main service as the car has aged and the miles accumulated. Thank you Nick and Happy Holidays. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Lee! We're happy that Nick and the rest of our team took excellent care of you during your recent visit! -Herb Chambers INFINITI of Westborough

December 22, 2022

Great customer service! Francis was professional and friendly and answering my questions. Even Francis help assisting me with the GPS connection. Great waiting room. More

by mbento1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Coutu
Dec 22, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the review! We're happy to hear Francis provided you with excellent service during your visit and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

December 22, 2022

The service provided by Fran and his team was professional and courteous. I was made to feel a part of the entire process. The newly implemented vacation inspection videos was a welcomed bonus. K More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran
Dec 23, 2022 -

Herb Chambers INFINITI of Westborough responded

Fran and the team are so happy your experience was a positive one, Rob! Thank you for coming to Herb Chambers INFINITI of Westborough!

December 14, 2022

Quick diagnosis and repair. Friendly and informative service representative. Got my car in the shop and out running great in very little time. More

by colemanbrett113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting Herb Chambers INFINITI of Westborough with your vehicle! We appreciate the kind feedback and hope you won't hesitate to reach out if we can be of service again in the future!

December 12, 2022

Great staff great service -very efficient. nick was spectacular -fit me in even when care was unexpectedly towed in . Kept me informed and was happy it was taken care of and was told what was More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 14, 2022 -

Herb Chambers INFINITI of Westborough responded

We're happy to hear that the experience was so enjoyable for you! Thank you for leaving the Herb Chambers INFINITI of Westborough team this wonderful five-star review!

December 10, 2022

FERDY WAS VERY HELPFUL. HE HELPED ME OUT ALOT. HE WAS NICE POLITE AND ANSWER ALL MY QUESTION. EVEN AFTER PICKING UP MY VEHICLE HE STILL OFFERED HIS SERVICES. I R3COMMEND GOI More

by Massdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Herb Chambers INFINITI of Westborough responded

Ferdy and the team appreciate you leaving us this great review! We look forward to helping you again when you visit us again! Thank you! - Herb Chambers INFINITI of Westborough

November 29, 2022

I was completely certified with my experience at the dealership, they made me feel l'l be safe on the road. More

by demacharia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear this! Thanks for visiting Herb Chambers INFINITI of Westborough and please don't hesitate to reach out if we can be of service again in the future!

November 18, 2022

Staff was very professional and did a good job of listening to my service issues and correcting them the first time. More

by Bryantjlsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Stukonis
Nov 18, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Bryant! We're honored to have you as a customer! -Herb Chambers INFINITI of Westborough

November 16, 2022

The service department is great here. All service guys seem interested in making customer experience as painless and pleasant as possible. I dealt with Fran this time and he was fantastic More

by Dave G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran Coutu
Nov 16, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your review, Dave! We're so happy that Fran and the rest of our technicians earned your high rating! -Herb Chambers INFINITI of Westborough

November 15, 2022

It was easy to make the appointment for new tires, got a very fair quote, also changed oil and was also told of a couple things that need attention More

by Tony.roxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Herb Chambers INFINITI of Westborough responded

We're glad we could help you get your new tires and oil changed, Tony! Thank you for choosing Herb Chambers INFINITI of Westborough!

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