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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
427 Reviews
Call Service Center (508) 983-1000

427 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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May 25, 2023

Herb chambers Infiniti, Westborough is awesome. Personally I am very impressed with team who deal with us on multiple points like Service, Sales etc.. More

by Manish Jha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Herb Chambers INFINITI of Westborough responded

We're thrilled to see your positive review of Herb Chambers INFINITI of Westborough! It's great to hear that our team was able to assist you with both your sales and service needs. Thank you for choosing us and we look forward to serving you in the future.

May 24, 2023

Excellent communication and customer service, Fran was very professional and easy to work with . First class! More

by vancewelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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May 25, 2023 -

Herb Chambers INFINITI of Westborough responded

It's wonderful to hear that you enjoyed your experience working with Fran at Herb Chambers INFINITI of Westborough! We pride ourselves on providing excellent communication and customer service, and we're thrilled to hear we met your expectations. Thank you for taking the time to share your feedback with us, it means a lot!

May 23, 2023

Ferdy was very informative and provided all the information I needed regarding my vehicle. He explained all work done, as well as areas which might need my attention in the future. He was very prof More

by jdjlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear that Ferdy could provide clear and informative service during your visit to Herb Chambers INFINITI of Westborough! Thank you for your support, and our team hopes to see you again soon.

May 21, 2023

Another wonderful experience at Herb Chambers Infiniti in Westborough. Great service and comfortable wait at the dealership. More

by CMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your excellent review! We look forward to seeing you next time! -Herb Chambers INFINITI of Westborough

May 18, 2023

As always very professional, knowledgeable and cost effective. The team works efficiently to work through the service. Comfortable waiting area. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis in service
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May 18, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your review with our team at Herb Chambers INFINITI of Westborough! We look forward to seeing you next time!

May 17, 2023

Service was easy to schedule, performed promptly, car delivered washed and looking great. Service advisor was available immediately, communicated through every step of the process. More

by Celloguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anderson
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May 19, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate you taking the time to share your experience at Herb Chambers INFINITI of Westborough! We're thrilled to hear that our team provided you with an easy & efficient visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

May 11, 2023

Ferdy was welcoming, knowledgeable, and supportive around everything I needed. I would highly recommend this dealership, especially if Ferdy is involved in the process! More

by Ryan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic review, Ryan! We're thrilled to hear you had such a great experience with Ferdy and we appreciate you recommending him & the Herb Chambers INFINITI of Westborough team to others. Please don't hesitate to reach out if we can be of service again in the future!

May 10, 2023

I had a great experience with their service department! They fixed some weird sounds when my car returned. The communication is smooth. More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Report | Print
May 12, 2023 -

Herb Chambers INFINITI of Westborough responded

Pearl, thank you so much for trusting the Herb Chambers INFINITI of Westborough team with your vehicle's service needs! We're glad we could resolve your issues and hope you won't hesitate to reach out if we can be of assistance again in the future!

May 09, 2023

My 1st time at this dealership, the staff was very friendly , helpful and very professional More

by adelbettouche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Report | Print
May 11, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We appreciate the kind feedback and hope to see you again next time!

May 08, 2023

As always, a wonderful and efficient experience with the Herb Chambers Infiniti service team. They are professional and courteous, and the dealership is clean and comfortable. This team has been taking ca More

by CMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your loyal business! It's been our privilege to serve you over the years and we look forward to doing so for many more. Take care and we'll see you next time!

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