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Herb Chambers INFINITI of Westborough - Service Center
Westborough, MA
428 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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428 Reviews of Herb Chambers INFINITI of Westborough - Service Center
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July 31, 2023
Went in for 30K and told we need to replace tires. We then found that the price was 308 per tire and that that was with a $150 dollar rebate… same Bridgestone tires retailed at other dealers at $283. We then found that the price was 308 per tire and that that was with a $150 dollar rebate… same Bridgestone tires retailed at other dealers at $283. We we’re definitely gouged and even though we were long time customers it will be our last visit More
by fishjr
Employees Worked With
July 29, 2023
Ferdy from the service center was very professional, meticulous, courteous and knowledgeable. Thanks again for the service provided. meticulous, courteous and knowledgeable. Thanks again for the service provided. More
by SAsiedu
Employees Worked With
July 28, 2023
Very attentive and kind! Made sure I understood what was wrong and what needed to be fixed! Ferdy Franco was extremely helpful Made sure I understood what was wrong and what needed to be fixed! Ferdy Franco was extremely helpful More
by c_morrison4
Employees Worked With
July 23, 2023
Very good and pleasant service. The service representative was very courteous and professional. Vehicle was in excellent condition when I got it. The service representative was very courteous and professional. Vehicle was in excellent condition when I got it. More
by Matilda
Employees Worked With
Beth
July 20, 2023
Always a great experience at Herb Chambers Infiniti of Westborough. I was assisted by Beth, who was extremely thorough. She pays close attention to detail, and made sure I got the best deal possible. Than Westborough. I was assisted by Beth, who was extremely thorough. She pays close attention to detail, and made sure I got the best deal possible. Thanks Beth! More
by sharayafb
July 18, 2023
Everyone at the Herb Chambers Infiniti was super helpful and meticulously informed me through the whole process. My tire problems were fixed promptly. I am very satisfied with the experience. and meticulously informed me through the whole process. My tire problems were fixed promptly. I am very satisfied with the experience. More
by huyoungjeong
July 15, 2023
I came half hour early and then went home on time. The service was very good. Thanks for your help. The service was very good. Thanks for your help. More
by Abdimalig
Employees Worked With
July 15, 2023
One of the best dealerships to go to when it comes to exceptional customer service. Service advisor Franco did an amazing job providing answers to all my questions and needs. exceptional customer service. Service advisor Franco did an amazing job providing answers to all my questions and needs. More
by Gene60924
Employees Worked With
July 14, 2023
Beth Anderson customer service was exceptional. She went above and beyond to ensure that I was taken care of. She’s a great asset to the company and should be treasured. Keep at it because it hard She went above and beyond to ensure that I was taken care of. She’s a great asset to the company and should be treasured. Keep at it because it hard to find people that’s dedicated to their job that way you are Beth. 110 % for your customer service ratings 🍾🎉 you need a raise after this. More
by ALIStiar Drummond
