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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
394 Reviews

394 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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April 21, 2023

Great service Only fixed what was needed and didn’t try and over sell anything More

by jeffreyoconnor1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to hear it, Jeffrey! We hope you are enjoying your vehicle and look forward to seeing you at your next appointment! Thank you! - Herb Chambers INFINITI of Westborough

April 14, 2023

Incredible service. Everything went very smoothly and the staff is extremely professional. You feel important as a customer. More

by Curtis H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Herb Chambers INFINITI of Westborough responded

Curtis, We're so glad you received incredible service and that everything went smoothly during your visit! Thank you for choosing us and for taking the time to share your experience! - Herb Chambers INFINITI of Westborough

April 14, 2023

Excellent service here! Everytime I come I feel even happier that I chose this dealership to buy my car! More

by Themeticulousmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your kind words and five-star rating! We look forward to assisting you again in the future! Thank you for being our loyal customer! - Herb Chambers INFINITI of Westborough

April 06, 2023

Had to bring my car in for service to Herb Chambers Infinity in Westborough. I was given a Qx50 loaner car, beautiful car!! The service Representative Fran answered all my questions honestly. They ke More

by Karenstriker5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran and Nick
Apr 07, 2023 -

Herb Chambers INFINITI of Westborough responded

We're so glad you had a five-star experience servicing your vehicle with us, Karen! We know Fran, Nick, and the team are grateful to have you in the family! We look forward to seeing you next time! Thank you! - Herb Chambers INFINITI of Westborough

April 05, 2023

The waiting room is clean and the staff is friendly. Check out is fast and easy. More

by Petdoc2bn07
Recommend Dealer
Yes
Employees Worked With
Nick Stukonis
Apr 06, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the positive feedback! We appreciate you visiting Herb Chambers INFINITI of Westborough and hope to see you again in the future!

March 30, 2023

Professional and prompt. Very knowledgeable and addressed all my concerns. Will definitely return for any service needs. More

by Euplegal
Recommend Dealer
Yes
Employees Worked With
Francis
Apr 03, 2023 -

Herb Chambers INFINITI of Westborough responded

It's great to know that we made this a five-star experience! We appreciate you being part of our family and look forward to seeing you again! Thank you! - Herb Chambers INFINITI of Westborough

March 29, 2023

Francis did a great job explaining the process and ensuring that I was dealt with promptly and with courtesy. More

by blink125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Coutu. ...Five Stars
Mar 31, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your kind words! We're so happy that Francis earned your high rating! -Herb Chambers INFINITI of Westborough

March 29, 2023

Fran was very helpful to make me understand any query i asked him about service etc. More

by Hitesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the great review! We're glad our team was helpful to you and hope we can be of service again in the future. Take care! - Herb Chambers INFINITI of Westborough

March 21, 2023

I have been taking my car to this location for years for general maintenance. Always great service and reasonable prices using OEM parts and certified technicians. I highly recommend Ferdy who has been my s More

by RajT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your loyal business, Raj! Ferdy and our team strive to provide the best care and are glad that we could do that for you this time! Thank you for being a Herb Chambers INFINITI of Westborough customer!

March 21, 2023

Freddy did great work, was clear and precise on what was going on with my vehicle at all times. More

by Cemoreta95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing this fantastic feedback with us! We're happy to hear Freddy took great care of you and we hope you won't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future. Take care!

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