Back

Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
428 Reviews

428 Reviews of Herb Chambers INFINITI of Westborough - Service Center

Sort by
August 29, 2023

I recently purchased a new Infiniti Q50 from Infiniti of Westborough. They have the best Sales & Service Teams. I’ve been working with the service department for a while now between my older vehicle and my More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Herb Chambers INFINITI of Westborough responded

Sarah, it's wonderful to know that Ferdy and our team at Herb Chambers INFINITI of Westborough have been able to provide you with such a positive experience. We appreciate your recommendation! Enjoy your new Infiniti Q50!

August 25, 2023

Excellent service department, while I was waiting for my car, I received a video from the service tech showing all areas he checked. More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to know you appreciated the video updates from our service department at Herb Chambers INFINITI of Westborough. Thanks for sharing your experience, and we look forward to serving you again in the future!

August 25, 2023

Brought my car in for service and Ferdy made sure I was taken care of and everything was perfect. More

by kevinboulevard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Herb Chambers INFINITI of Westborough responded

Hey Kevin, thank you for the positive review! We're happy to hear that Ferdy provided you with excellent care during your service visit to Herb Chambers INFINITI of Westborough. We'll see you next time! Have a great day!

August 24, 2023

Ferdy Franco has been consistently providing great service for my QX50 and GX37. Exemplary service and customer care attitude. More

by spark2924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Dougherty
Aug 25, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to know that Ferdy has been providing you with great service for your QX50 and GX37 at Herb Chambers INFINITI of Westborough. Thanks for acknowledging his exemplary customer care attitude!

August 13, 2023

Beth Anderson went out of her way to facilitate speedy repairs before weekend. . Another advisoCar detailing done well; Car delivered after hours. Another service agent delivered at and returned car i More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Anderson 5 Stars
Aug 14, 2023 -

Herb Chambers INFINITI of Westborough responded

Hi Jean, we're so glad to know that Beth and our team at Herb Chambers INFINITI of Westborough provided you with such a positive experience. We always aim for efficient service while keeping your comfort in mind. Thanks for the feedback!

August 09, 2023

Fantastic customer service. Professional and respectful. Refreshing experience in today’s world of utter chaos. More

by celluccipda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Herb Chambers INFINITI of Westborough responded

We're delighted to know you had a fantastic experience with our team at Herb Chambers INFINITI of Westborough. We always aim for professionalism and respect in our customer service, so it's great to see that reflected in your visit!

August 05, 2023

Would 100 percent recommend any herb chambers dealership to my friends and family! Amazing staff and very welcoming atmosphere in every dealership I’ve gone too! More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
Aug 07, 2023 -

Herb Chambers INFINITI of Westborough responded

Hi Danielle, we're so glad to know you've had such positive experiences at our Herb Chambers dealerships! Thanks for recommending us to your friends and family. We appreciate the support!

August 03, 2023

Excellent service - Service advisor I worked with was professional and I would recommend them to friends. More

by grenache7994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to know you had an excellent experience with our service advisor at Herb Chambers INFINITI of Westborough. Your recommendation means a lot to us, thank you!

August 03, 2023

Very informative with the work she brings to the customers.. enjoyed my visit there today More

by Dgeo42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Aug 03, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for your kind words! We're thrilled to hear that you found our work informative and enjoyable during your visit to Herb Chambers INFINITI of Westborough. We always strive to deliver the best experience to our customers, take care!

July 31, 2023

I like this dealership because I can always get an appointment when I need it. It's very convenient to get to. It's has a pleasant waiting area which is always nice and clean. The service is great. Ve More

by Minnie
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Herb Chambers INFINITI of Westborough responded

Hey Minnie, we're glad to know that you had a great service experience at Herb Chambers INFINITI of Westborough. We appreciate your feedback and shall see you next time! Safe travels!

...
14
...