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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
394 Reviews

394 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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June 20, 2023

Excellent service and Fran was very knowledgeable, professional and personable. Mechanic noticed something that was covered my the warranty. Very grateful More

by hilopatin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fran
Jun 21, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you! We're so glad to hear that Fran provided excellent service and that our mechanic was able to help with your warranty. We appreciate your feedback and hope to see you again in the future! - The Herb Chambers INFINITI of Westborough Team

June 18, 2023

I call in for an oil and filter service and they were able to fit me in the morning - service was great! More

by Esto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Esto responded

This is great service department- the reps are very good at communicating the status and details regarding your car

June 16, 2023

Very customer friendly, they offer a courtesy vehicle and they keep you posted about the vehicle's status and keep you informed. More

by colemanbrett113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We appreciate your business and hope you won't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future!

June 09, 2023

They are great! Always go above and beyond to make sure you are happy!! All 4 members of my family drive infinity’s because of the service at herb chamber of westbor More

by nicolehatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your wonderful feedback, Nicole! It means a lot to us that you & your family continue to trust the Herb Chambers INFINITI of Westborough team with your automotive needs. Thank you for support and we'll see you again next time!

June 06, 2023

They are professional in the business; warm welcoming, listening to your complaints, and applying diagnostic techniques. More

by Aneliaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Herb Chambers INFINITI of Westborough responded

It's wonderful to hear you had a positive service experience at Herb Chambers INFINITI of Westborough! Thank you for being our customer! We'll see you next time!

May 31, 2023

Brought my vehicle in to get all my fluids done. Ferdy took care of me right away and made sure I was all set. Will return for the service alone. Highly recommend Ferdy for your service advisor! More

by kevinboulevard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Herb Chambers INFINITI of Westborough responded

We're happy to hear that Ferdy provided you with excellent customer service during your recent visit to Herb Chambers INFINITI of Westborough! It's great to know that you felt taken care of and that you plan on returning in the future. Thanks for recommending Ferdy and our dealership - we appreciate it!

May 26, 2023

Ferdy was amazing went above and beyond in helping me with my service needs at the right price More

by Ctomaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear Ferdy exceeded your expectations! Thank you for the kind review and please don't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can be of service again in the future. Take care!

May 25, 2023

Herb chambers Infiniti, Westborough is awesome. Personally I am very impressed with team who deal with us on multiple points like Service, Sales etc.. More

by Manish Jha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Herb Chambers INFINITI of Westborough responded

We're thrilled to see your positive review of Herb Chambers INFINITI of Westborough! It's great to hear that our team was able to assist you with both your sales and service needs. Thank you for choosing us and we look forward to serving you in the future.

May 24, 2023

Excellent communication and customer service, Fran was very professional and easy to work with . First class! More

by vancewelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
May 25, 2023 -

Herb Chambers INFINITI of Westborough responded

It's wonderful to hear that you enjoyed your experience working with Fran at Herb Chambers INFINITI of Westborough! We pride ourselves on providing excellent communication and customer service, and we're thrilled to hear we met your expectations. Thank you for taking the time to share your feedback with us, it means a lot!

May 23, 2023

Ferdy was very informative and provided all the information I needed regarding my vehicle. He explained all work done, as well as areas which might need my attention in the future. He was very prof More

by jdjlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear that Ferdy could provide clear and informative service during your visit to Herb Chambers INFINITI of Westborough! Thank you for your support, and our team hopes to see you again soon.

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