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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
394 Reviews

394 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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July 23, 2023

Very good and pleasant service. The service representative was very courteous and professional. Vehicle was in excellent condition when I got it. More

by Matilda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Jul 25, 2023 -

Herb Chambers INFINITI of Westborough responded

Hi Matilda, thank you for the kind words! We're happy to hear that you had a pleasant service experience with our team at Herb Chambers INFINITI of Westborough. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great ride!

July 20, 2023

Always a great experience at Herb Chambers Infiniti of Westborough. I was assisted by Beth, who was extremely thorough. She pays close attention to detail, and made sure I got the best deal possible. Than More

by sharayafb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth
Jul 21, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind words! We're pleased that Beth provided you with a great experience and helped you get the best deal possible. We appreciate your business, and hope to see you again at Herb Chambers INFINITI of Westborough!

July 18, 2023

Everyone at the Herb Chambers Infiniti was super helpful and meticulously informed me through the whole process. My tire problems were fixed promptly. I am very satisfied with the experience. More

by huyoungjeong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the positive review. We're glad that our team at Herb Chambers INFINITI of Westborough could assist you with your tire problems and provide a satisfactory experience. If there's anything else we can do for you, please don't hesitate to reach out. Have a great day!

July 15, 2023

I came half hour early and then went home on time. The service was very good. Thanks for your help. More

by Abdimalig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your feedback and for taking the time to share your experience with us. It's always our goal to provide excellent customer service, and we're glad that we were able to meet your expectations at Herb Chambers INFINITI of Westborough! We'll see you next time!

July 15, 2023

One of the best dealerships to go to when it comes to exceptional customer service. Service advisor Franco did an amazing job providing answers to all my questions and needs. More

by Gene60924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the positive review! We're glad to hear that Franco provided exceptional customer service. We appreciate your support and hope to see you again at Herb Chambers INFINITI of Westborough!

July 14, 2023

Very good. Pleasant service. All items explained Nice place to wait. All members of the staff helpful More

by maryjoannemckeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Herb Chambers INFINITI of Westborough responded

Hey Mary, thank you for the kind words! We're happy to hear that you had a pleasant experience at Herb Chambers INFINITI of Westborough. We appreciate your kind words and see you next time. Drive safely!

July 14, 2023

Beth Anderson customer service was exceptional. She went above and beyond to ensure that I was taken care of. She’s a great asset to the company and should be treasured. Keep at it because it hard More

by ALIStiar Drummond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael G
Jul 14, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind 5 stars! It's great to know that Beth went above and beyond to provide you with a great service experience at Herb Chambers INFINITI of Westborough. We look forward to assisting you again in the future! Safe travels!

July 14, 2023

Great group of people! One of the easiest errands I actually look forward to. Would recommend to everyone! More

by Themeticulousmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
Jul 18, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you, Themeticulousmason! We're so glad to hear that our team at Herb Chambers INFINITI of Westborough made your experience enjoyable. We appreciate the recommendation and look forward to serving you again in the future! - Herb Chambers INFINITI of Westborough

July 09, 2023

I think it’s great that you send the video with explanations about what you’re looking at and what you’re about to do to the vehicle. Then the service representative emails with everything else tha More

by Bstjean2812
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the great review! We're glad to hear that our video explanations and email updates made your experience at Herb Chambers INFINITI of Westborough a positive one. We appreciate your feedback and hope to see you again in the future!

June 30, 2023

It was great and they were help full and the explean to every thing .. thanks More

by Wassim.mallak
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Chambers INFINITI of Westborough responded

Hi Wassim! Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Herb Chambers INFINITI of Westborough. Providing helpful and thorough explanations is something we strive for, so we're delighted that it made a positive impact on you. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

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