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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
428 Reviews

428 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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January 23, 2024

Fran in service is a gem! ! Always professional and genuine. In my experience the team goes above and beyond. More

by jodilynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis coutu
Jan 24, 2024 -

Herb Chambers INFINITI of Westborough responded

Jodilynn, we're delighted to know that Fran and our team at Herb Chambers INFINITI of Westborough have been able to provide you with such excellent service. Thanks for the shout out!

January 20, 2024

Amazing customer service, efficient and speedy response. Staff are very knowledgeable and helpful. Would get my vehicle serviced here again! More

by Danielle.melendez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
Jan 22, 2024 -

Herb Chambers INFINITI of Westborough responded

Danielle, we're delighted to know you had an amazing experience with our team at Herb Chambers INFINITI of Westborough. We look forward to assisting you again in the future!

January 13, 2024

Everything was fine. However I was disappointed in the in the cost of the oil change. Last time I paid $70-$80 and this time I paid $127. Not sure if I will return. More

by 2days
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Nixon
Jan 16, 2024 -

Herb Chambers INFINITI of Westborough responded

We appreciate your feedback and understand the concern about the cost of oil changes. Please feel free to reach out if you have any questions or concerns in future - we're here at Herb Chambers INFINITI of Westborough to help!

January 12, 2024

Fran is Great friendly and always accommodating. That’s why I go there for Services. More

by Debbie Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien, Scott Marsden, Eric Amoah
Jan 12, 2024 -

Herb Chambers INFINITI of Westborough responded

Thanks so much, Debbie. We look forward to your next visit to Herb Chambers INFINITI of Westborough!

January 07, 2024

Sales and service people are professional and very helpful I would highly recommend this dealership More

by Bamgam45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Jan 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Bamgam, thank you for the 5-star rating! We're pleased that our team provided you with a great experience during your visit. We appreciate your recommendation and see you again!- The Herb Chambers INFINITI of Westborough Team

January 07, 2024

Great dealership with a great facility. The overall experience was amazing and very quick and easy. More

by Manish Jha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Manish, thank you for the 5-star rating! We're pleased that our team provided you with an amazing experience that was quick and easy during your visit. We'll see you next time at Herb Chambers INFINITI of Westborough!

December 16, 2023

Fran and Zack were very informative and detailed as to what was causing the front end noise. After leaving the service department the noise was subsided tremendously due to work that was done and once I r More

by Al Abutayyoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis and Zack
Dec 18, 2023 -

Herb Chambers INFINITI of Westborough responded

Hi Al! We're glad to know that Fran and Zack were able to help you with your vehicle's issue at Herb Chambers INFINITI of Westborough. We appreciate the feedback and look forward to assisting you in the future!

December 09, 2023

They serviced the car for a routine oil change. It went as expected., no complaints. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Not sure who the person was who helped me. They were nice.
Dec 11, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your oil change, Kevin! We hope to serve you again in the future!

December 07, 2023

The service was excellent. It was done in a timely manner. Tech made good recommendations for my review. More

by allanandjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Herb Chambers INFINITI of Westborough responded

Hey Allan and Judy, thank you for the 5-star rating! We're glad to know you had an excellent service experience at Herb Chambers INFINITI of Westborough. We appreciate your recommendation and see you again! Safe travels!

December 07, 2023

Every aspect of my experience was outstanding. Greeted warmly by all; technical diagnosed and fixed a simple problem that I created. The tech department was very friendly, explained the issue an More

by glennszalay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Herb Chambers INFINITI of Westborough responded

Glenn, it's great to know that our team at Herb Chambers INFINITI of Westborough was able to provide you with an outstanding experience. We're always here for any assistance you need!

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