Herb Chambers INFINITI of Westborough - Service Center

Great customer service. Fran explains everything in detail and he makes the process easy. Thank you! Fran explains everything in detail and he makes the process easy. Thank you! More

Great service with. Efficient communications of the progress combined with Reasonable prices, overall great experience. Efficient communications of the progress combined with Reasonable prices, overall great experience. More

Everyone is very friendly and knowledgeable. Making an appointment for service is easy and I was able to get a loaner which was kind of them. I like that they send you a video showing what was/n Making an appointment for service is easy and I was able to get a loaner which was kind of them. I like that they send you a video showing what was/needs to be done on the car show you aren't left in the dark. I would recommend this dealership! More

Excellent service. Very nice waiting area. Didn’t wait too long. technician came out and explained everything what happened. Very recommended. Very nice waiting area. Didn’t wait too long. technician came out and explained everything what happened. Very recommended. More

Francis at Herb Chambers was fantastic service representative. He recommended a few different maintenance choices which I had all done. Car drives nicely and happy to have great dealer to always representative. He recommended a few different maintenance choices which I had all done. Car drives nicely and happy to have great dealer to always service my car. More

Very professional and customer oriented experience. Fran Coutu is an exceptional service manager, perhaps the best I have ever had the opportunity to work with. Fran Coutu is an exceptional service manager, perhaps the best I have ever had the opportunity to work with. More

Herb Chambers Infiniti I purchased QX30 Infiniti at Herb Chambers, along with the tire warranty. After selling the car, I was due a refund on the tire warranty. The only way to receive this refund is for th Chambers, along with the tire warranty. After selling the car, I was due a refund on the tire warranty. The only way to receive this refund is for the selling dealer to file with the warranty company. After ignoring voicemails. I finally got one response from Marc Starr at Infiniti. But but he has been ignoring my simple requests to file for my refund. If you expect any sort of customer service stay far away from Herb Chambers and this Infiniti dealership now I realize why I’ve taken my business elsewhere. The General Maanager Rocco O’Brien failed to assist in any way. Margaret More

Great dealership for maintenance and repairs. They offer Friendly service, fair prices and timely repairs. Highly recommend! They offer Friendly service, fair prices and timely repairs. Highly recommend! More

Fran was extremely helpful and up front about what was going on. I’ve had issues at this dealership in the past and told myself I wouldn’t be back. After my most recent experience I would definitely recom going on. I’ve had issues at this dealership in the past and told myself I wouldn’t be back. After my most recent experience I would definitely recommend bringing your car in to have it checked out. Ask for Fran he was awesome to work with! More

Emily was awesome! Very professional and responsive. Sent me regular text updates on the progress. Very professional and responsive. Sent me regular text updates on the progress. More