Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Herb Chambers INFINITI of Westborough - Service Center
Westborough, MA
394 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
394 Reviews of Herb Chambers INFINITI of Westborough - Service Center
Sort by
November 17, 2024
Great service department! Nicholas Briggs helped me get some work done on my vehicle and was extremely transparent with what my vehicle needed and pricing, and stayed in const Nicholas Briggs helped me get some work done on my vehicle and was extremely transparent with what my vehicle needed and pricing, and stayed in constant contact throughout the week. He went above and beyond to make sure it was a great experience! Will absolutely be coming back for all my future work. More
by Michael.spring111
November 08, 2024
Excellent service. All work done well explained and finished in timely manner. Nick very courteous and knowledgeable. Also made suggestions for next service, Necessa All work done well explained and finished in timely manner. Nick very courteous and knowledgeable. Also made suggestions for next service, Necessary and optional work to be performed. More
by Waltraudrose
Employees Worked With
November 07, 2024
Some of the best service I have ever had from an auto dealership. This is my first experience with your dealership and trust me you will not be the last again thank you dealership. This is my first experience with your dealership and trust me you will not be the last again thank you More
by Ed Mack
October 30, 2024
I have never had such wonderful service. Thank you to all! Prompt efficient and very thorough. Thank you to all! Prompt efficient and very thorough. More
by mcterlizzi295
Employees Worked With
October 24, 2024
Nicholas Briggs was excellent. He provided excellent service. He was very courteous and professional. He gave me timely updates throughout the day He provided excellent service. He was very courteous and professional. He gave me timely updates throughout the day More
by leotchong
Employees Worked With
Nicholas Briggs and Fran
October 18, 2024
I needed service on my 2013 G37 convertible, the top was not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made the appointment. The dealer offered me a loaner car, which I expected would mean a cheap rental type car model, but they let me take a brand-new Infinity! They took the time to listen to exactly the problem I was having with the car, took the car on Friday afternoon, and by Monday afternoon, they let me know it was fixed, all for the initial diagnostic fee ($199). Needless to say, I was overjoyed to have avoided that potential big bill. They were very professional and very accommodating. More
by trippinjohn
October 17, 2024
As always I had another easy and relaxing experience at the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was professional and informative throughout. More
by Kgosselin
October 10, 2024
Ferdy and Fran have been so helpful and accommodating any time I call! Thank you! time I call! Thank you! More
by dmaiborslp
