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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,412 reviews

February 02, 2016

Silver infinity Jon showed me some cars and he was very helpful and really nice, I'd go back to him if I needed another car, thanks, Linda. More

by Linlou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 03, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Linda! I'm so glad that you had the opportunity to work with Jonathan. He's a valued member of our team. We truly appreciate you sharing your 5-star review and we look forward to the opportunity to serve your automotive needs again in the future. Best, James A. Bulger, General Manager

February 01, 2016

Second to none! Two Thumbs up! I highly recommend Herb Chambers Infiniti of Westborough and would buy from them again. I have purchased two vehicles from Herb Chambers Infiniti More

by shadowdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bulger, Jonathan Stanhope, Anthony Fortes
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

February 01, 2016

Leased a QX80 - best decision I ever made! Jonathan was so helpful when I lease my QX 80! He explained everything every feature on the vehicle and has been available to me whenever I had a ques More

by dopper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Jonathan, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, James A. Bulger, General Manager

February 01, 2016

Excellent sales and service! John Stanhope was absolutely knowledgable and professional while we were shopping for our new vehicle. Would definitely recommend him and Herb Chambe More

by Becca37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Becca, for taking the time to share your experience with Jonathan. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 31, 2016

dealing with Johnstown hope was a great experience thank you Stopped in to check on a new vehicle working with John Stanhope was a delight to help me out in many ways thank you again More

by kkww28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Jonathan was such a positive one. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

January 31, 2016

Truly Exceptional Jonathan Stanhope showed me a few vehicles, he listened to my needs, was very professional, genuine, and honest. I will definitely refer people to hi More

by Jvanlol2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with Jonathan. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

January 31, 2016

Good experience with purchase of Infiniti G-37 Jonathan was my dealer, he was helpful and guided me through the purchase process smoothly. He checks in regularly to see how my car is doing. More

by varun.bhaskar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to tell us about your experience. Hearing that Jonathan took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new G37 and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, James A. Bulger, General Manager

January 31, 2016

Great Experience Came there looking to get out of a car I didn't like and these gentlemen made it work. I'm happy with the car I got from them. They were very nice and More

by bk01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Avein Watson
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

January 31, 2016

Quick, Easy, and Low Pressure. I came in looking for a certified preowned Infiniti G37x and was helped by Jonathan Stanhope. We found the right car within minutes and the negotiatin More

by smalley107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Christian Urraca, Jonathan Stanhope, Anthony Fortes
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased we were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, James A. Bulger, General Manager

January 31, 2016

awesome jstanhope was great. origanally met him for test drive 1yr before buying. told him i wasn:t buying that day, and he took care of me just the same. More

by bricepickett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Jonathan was such a positive one! Thank you for the recommendations and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

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