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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,351 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,351 reviews

March 30, 2015

great experience I've always had the best experiences working with the folks at this dealership. Jonathan Stanhope in particular has been a great help and a wonderful More

by ebp650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 30, 2015 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave feedback for our dealership. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, James A. Bulger, General Manager

March 30, 2015

Third Infiniti purchase I purchased my new Q40 Infiniti from Christian and James. They both went out of there way to make sure that I was happy with the car, service and most More

by mlouis82487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger , Christian Urraca
Mar 31, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Christian is truly a valuable asset to our team. Please don’t hesitate to contact us or stop by with any questions you may have going forward. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come Sincerely, James A. Bulger, General Manager

March 30, 2015

Great experience and outstanding sales consultant It was great experience the staff Jonathan Stanhope made me feel really welcome to Herb chambers, he was very helpful with all my questions and what I More

by Godfred A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 31, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your encouraging words and kind recommendation of Jonathan. We take great pride in surpassing any and all expectations you might have in your vehicle decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

March 30, 2015

Outstanding customer service I purchased a G37x from Jonathan Stanhope about a yr. ago and it was the best decision I could have made. I could not be happier with my car, and the More

by Amanda R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 31, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you, Amanda! I appreciate you taking the time to share your encouraging words and kind recommendation of Jonathan. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

March 29, 2015

Perfect Car Buying Experience Herb Chambers Infiniti of Westboro is a beautiful, state of the art dealership with a ton of inventory. The showroom and entire facility is immaculate More

by mryter5050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Anthony Fortes
Mar 30, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Christian and Anthony's efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, James A. Bulger, General Manager

March 27, 2015

Excellent Test Drive My Fiancee and I test drove a new Q70L with salesman Jonathan Stanhope at this dealership and it was an amazing experience. Low pressure and easy to w More

by thpdg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 27, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your review and congratulations on your purchase! I'm so pleased to learn that Jonathan made your visit easy and seamless. He is a wonderful asset to our team and will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, James A. Bulger, General Manager

March 27, 2015

Great Experience Provided by a Great Staff, Jonathan Stanhop I have bought several cars in the past, and I never expected such a great service from automobile dealership until I met Jonathan Stanhope and Herb Ch More

by jungyk88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 27, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience. It’s a pleasure to hear that Jonathan was so helpful to you and that he provided you with an overall great experience. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, James A. Bulger, General Manager

March 19, 2015

Great Experience at Herb Chambers Infiniti I bought FX35 from Jonathan Stanhope last year and he helped me a lot to get familiar with this car. He is a very nice man! .I highly recommend Jonath More

by Xu Liu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 20, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you, Xu! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jonathan was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, James A. Bulger, General Manager

March 16, 2015

Good buying experience Great service from start to finish. No complaints, and I appreciate the follow-up.My buying experience was excellent. Thank you for all your support More

by Kproc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 16, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for your business and for taking the time to let us know about your experience with our team. We look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

March 11, 2015

Loving my 2013 G37xs I was looking for a clean late model Infiniti G37x sedan with the sport package (which includes the best seats I've ever had in any car). Herb Chambe More

by Ed_A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hanson, Anthony Fortes
Mar 11, 2015 -

Herb Chambers INFINITI of Westborough responded

On behalf of all the team here at Herb Chambers Infiniti, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. Thank you for your compliments towards the helpfulness and dedication demonstrated by Jeff and Anthony. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, James A. Bulger, General Manager

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