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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,351 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,351 reviews

December 14, 2015

Excellent car buying experience! I had an excellent car buying experience with Herb Chambers Infiniti of Westborough. Working with my sales representative Sy Smit, he listened to me More

by Happy Buyer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sy Smit, Anthony Fortes, Sy Smit
December 12, 2015

My salesman Avein Watson gave me the best buying experience I've had one of the best buying experiences at this dealership my salesman Avein Watson was very friendly and helpful until the very end and still kee More

by Enyo527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 14, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you! I'm so glad that Avein was able to assist you with your purchase. He is such an asset to our team. We value your continued business and hope you enjoy your Infiniti for many years to come! Best, James A. Bulger, General Manager

July 24, 2015

Will be back Greatest service I ever received, they work with you, and give you what ever you need, as well as great advice. I will be back. Thanks to Christian Ur More

by geminiG35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca
Jul 28, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for your compliments towards the helpfulness demonstrated by Christian. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, James A. Bulger, General Manager

June 17, 2015

Bought a Kia Sorrento Great Service! Went to dealer to look over a used Kia Sorrento. Jonathan was a great help - very poilished and NO pressure. He was attentive and answered all questio More

by bvpowersports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope, Anthony Fortes
Jun 17, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Jonathan and Anthony, they are certainly a wonderful assets to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, James A. Bulger, General Manager

May 11, 2015

Best car buying experience I have ever experienced good selection of certified pre owned infinities. did not get attacked by a salesperson outside, once in, nice lowkey atmosphere, Henry Rodriguez help More

by frnmcG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rodriguez, Christian Urraca
May 11, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience and let us know how we're doing! We strive to provide our guests with the best customer service which means everyone at here focuses on being professional, knowledgeable and customer oriented. I'm thrilled to hear that Christian and Henry were able to accommodate you and help you find the right vehicle to suit your needs. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, James A. Bulger, General Manager

April 06, 2015

Fantastic Experience! Best car buying experience I have ever had! Herb Chambers makes other dealerships look like amateurs. Their sales and service are exceptional. I re More

by Sueeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Apr 07, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for sharing your superb opinion about Jonathan! We value your business and look forward to your next visit. Kind Regards, James A. Bulger, General Manager

March 31, 2015

Fantastic Experience! I was able to purchase the car I was looking for quickly and in a low pressure environment at Infiniti of Westborough. Sales representative, Jon Stan More

by MulqueenG37x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 31, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Jonathan is truly a valuable asset to our team and I'm thrilled to hear he was able to assist you with finding the perfect vehicle. Please don’t hesitate to contact us or stop by with any questions you may have going forward. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

March 31, 2015

Outstanding Sales and Service I have purchased two Infiniti's from Infiniti of Westborough. The sales process was easy. I worked with Jonathan Stanhope and he took the time to lis More

by shadowdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Bulger, Jonathan Stanhope, Anthony Fortes
Mar 31, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for posting such an awesome positive review! I appreciate you taking the time to share your experience with us here at Herb Chambers Infiniti of Westborough. A terrific guest experience is what we aim for each and every time and Jonathan is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

March 30, 2015

Amazing experience I just recently purchased a infiniti q50 from christian urraca. In past history I've always had some type of negative experience buying my cars from More

by stealmatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca
Mar 30, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for taking the time to give Christian this positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, James A. Bulger General Manager

March 30, 2015

Outstanding attention and service even a year later... Every time we visit, Jonathan Stanhope greets my son and I with a great big smile and lots of attention (no matter what he is busy with at the time). More

by allyjas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 30, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you! Here at Herb Chambers Infiniti of Westborough, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, James A. Bulger, General Manager

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