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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,412 reviews

October 02, 2016

Sy Smit is an Excellent Salesman Helped my daughter buy a 2013 G37 Infinity. Sy Smit was so helpful and professional. He made our car shopping experience pleasurable. We got a great p More

by billtrader
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Sy Smit
Oct 10, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that John and Sy provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new Infiniti, we appreciate your business! Best, James A. Bulger, General Manager

September 26, 2016

Happy customer Just bought a beautiful Acura TSX at Infiniti of Westborough! Our salesman, Avein Watson went above and beyond to get us the best possible deal on t More

by tere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Sep 27, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to write this review! Avein and Christian are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. They will be pleased to read your positive feedback. Congratulations on your new Acura and if you have any questions about your vehicle, please don't hesitate to reach out. Best, James A. Bulger, General Manager

September 22, 2016

Great Dealership Hassle free, great representatives to work with. Overall best dealership to buy Infiniti cars. I already referred few of my friends, would continue to More

by Infiniti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson, Eric Rafter
Sep 22, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing this terrific feedback. It’s a pleasure to read that Avein, Eric and Christian were able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, James A. Bulger, General Manager

May 31, 2016

Great Service It's was time for my 1st service since buying my brand new car everything was took care of. Got a cash wash too. Also I'm in the process of buying a t More

by bk01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Jun 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have a fantastic team here at Herb Chambers Infiniti of Westborough who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving your family's automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

April 03, 2016

Professional, Pleasurable car buying experience. I have had horrible car buying experiences in the past, so I was very nervous. I came to Westboro Infiniti knowing what I wanted, but not sure I could More

by Krislise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Christian Urraca, Anthony Fortes, Avein Watson
Apr 04, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to write this review! I'm so pleased to know that our team made your buying experience a stellar one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Best, James A. Bulger, General Manager

March 31, 2016

Best car buying experience ever! Avein was excellent! He was attentive, friendly, efficient and professional. Avein went above and beyond what was expected of him to ensure I drove aw More

by Password123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Mar 31, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful review! I'm so glad to know Avein was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Infiniti! Best, James A. Bulger, General Manager

February 08, 2016

Great experience! This dealership puts all others to shame! NO pressure and great service and value! My go-to dealership forever! James Bulger and Jonathan Stanhope More

by liviesmum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Jonathan Stanhope
Feb 09, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, James A. Bulger, General Manager

February 05, 2016

Ininfiti Jonathan helped me and my wife last year. I will say he is a total gentleman- Absolutely no pressure, easy to work with, and extremely personable. He More

by Billarchitect
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 05, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking time to leave us a great review. We are so pleased to hear that Jonathan did a great job with assisting you and your wife with your purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. We truly value your business and hope to serve your automotive needs for many more years to come. Best, James A. Bulger, General Manager

February 04, 2016

Amazing experience! James and Johnathan at Herb Chambers Infinti, Westboro were just amazing to deal with. They are courteous, professional and patient. This is my fifth More

by Gmheli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Christian Urraca, Jonathan Stanhope
Feb 04, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Jonathan and Christian. They are valuable members of our team. We trust you are enjoying your new Infiniti and look forward to the opportunity to serve your automotive needs for many more years to come! Best, James A. Bulger, General Manager

February 04, 2016

The epitome of customer service My experience at Herb Chambers Infiniti in Westborough, MA was wonderful. I worked with Anthony Fortes the Pre-owned Manager, he is very proficient a More

by LaideeBraxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Fortes
Feb 04, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! I'm so glad that Anthony was able to assist you with your Q50 purchase. He is such an asset to our team. If any questions arise about your Q50, feel free to reach out to us. We value your business and hope you enjoy your vehicle for many years to come! Best, James A. Bulger, General Manager

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