Herb Chambers INFINITI of Westborough

Loved my experience! I had a wonderful car buying experience working with Sy Smit, John Cantlin and their team. I would highly recommend him and Infiniti of Westboro. I wa I had a wonderful car buying experience working with Sy Smit, John Cantlin and their team. I would highly recommend him and Infiniti of Westboro. I was recommended to contact them and was not disappointed. Probably the smoothest experience buying a car in my experience. More

Reviewing James Omede I purchased QX-60. The process was smooth and painless. Our dealer was James Omede. He is amazing! He is a thorough gentleman, was sensitive towards o I purchased QX-60. The process was smooth and painless. Our dealer was James Omede. He is amazing! He is a thorough gentleman, was sensitive towards our needs, very helpful throughout the process as well as afterwards. everyone was helpful during the whole process More

Beyond expectations on Certified used G37x coupe My wife and I traded our 2009 g37x coupe for the exact same model a few years newer with a lot less miles. We ended up seeing a 2013 certified coupe a My wife and I traded our 2009 g37x coupe for the exact same model a few years newer with a lot less miles. We ended up seeing a 2013 certified coupe at Herb Chambers on autotrader.com at a price that was lower than other similar vehicles that did not include certification or even a carfax in some cases. We arrived at the dealership and were greeted by Sy Smit, our salesperson. He has a great sense of humor and was really on the ball. He had us watch a somewhat boring video about certified vehicles and gave us a great breakdown about what Herb Chambers does in terms of standing behind their vehicles. He hung in with us through trade-in negotiation, price negotiation, financing and even transferring things into our new vehicle. It seemed like we had an ally on the inside with Sy. He has also been in touch since then and is incredibly friendly. I want to also say that the used car manager, Anthony, has been amazing to deal with. There was one minor thing we had asked them to check out after we purchased the vehicle that we thought may need adjustment on our door. Not ony did they fix the issue but they checked over the entire vehicle and made some other adjustments that went above and beyond normal service. They detailed the car and were awesome abot giving us a loaner to grab some breakfast while they worked on the vehicle. I have purchased about a dozen cars in my life and tried many different service centers. I have never been as impressed as I was with Sy Smit, Christian in finance, Anthony and John in management and the whole crew in service who are amazingly professional, courteous and clean (they even wear white lab coats on service intake, it's cheesy but gives you the sense of over the top care when it comes to the customers perception and satisfaction). We will continue to buy our cars from Sy and Herb Chambers Infiniti and recommend that anyone interested in over the top, old fashioned customer service with great pricing and care do the same. More

Bought a car James was very helpful and helped me get a great vehicle. I was very happy with his service and would recommend him to friends and family James was very helpful and helped me get a great vehicle. I was very happy with his service and would recommend him to friends and family More

Wonderful Used Buying Experience I just bought a used 2013 G37x sedan here, and my sales associate, Jonathan Stanhope, was amazingly nice, incredibly knowledgeable, and very accommoda I just bought a used 2013 G37x sedan here, and my sales associate, Jonathan Stanhope, was amazingly nice, incredibly knowledgeable, and very accommodating. Most car salesmen I've dealt with have been very pushy, trying to sell you only what they want to sell you (usually whatever they've had the longest, or have the most of in stock), and getting you to make the purchase right then and there. Jonathan took the time to find out exactly what I was looking for, and then showed me only cars that I would be interested in. He also seemed perfectly comfortable letting me shop around first, and make a purchase on my schedule. Overall, it was the best car-buying experience I've ever had, and my girlfriend and I will definitely be back when it's time for her next new car. More

2016 QX50 leasing After considering various small luxury SUV's, I went to see the new QX50, and quickly became very interested. Henry Rodriguez, the Sales Consultant wh After considering various small luxury SUV's, I went to see the new QX50, and quickly became very interested. Henry Rodriguez, the Sales Consultant who worked with me, was extremely helpful, friendly and professional. After a test drive, And a couple of days thinking about it, I returned to lease the car for three years. This was the part I dreaded, but it turned into the most pleasant trade in/car- buying experience I've ever had, and I felt as though I got a really good deal. I cannot speak highly enough of the sales team at Herb Chambers Infinity of Westborough, and Henry Rodriguez in particular. I will not hesitate to send friends and relatives there. More

Recent Purchase / Great Experience - Thanks to Avein Watson! I recently purchased my Infiniti from Avein Watson, with the help of Anthony Fortes and Christian Uracca. I must say I was very pleasantly surprised I recently purchased my Infiniti from Avein Watson, with the help of Anthony Fortes and Christian Uracca. I must say I was very pleasantly surprised with the attention, courtesy, honesty and overall professionalism from each of these gentlemen, upholding - if not surpassing - the standard that Mr. Chambers expects of his team. Like most buyers, I don’t necessarily look forward to purchasing a car. I live about 40 miles from Westborough, yet due to my recent experience with Avein, I will now plan to make my future automobile purchases from Herb Chambers Infiniti of Westborough. I am being honest when I say Avein made this the most enjoyable car-buying experience I’ve had. More

Outstanding experience thanks to Avien Watson Avien made my first car purchase extremely enjoyable. He was very thorough and answered all my questions. Very professional and non-high pressure. The Avien made my first car purchase extremely enjoyable. He was very thorough and answered all my questions. Very professional and non-high pressure. The best descion I made was walking into Herb Chambers Infiniti of Westborough! More

Infiniti QX50 Purchase I have bought quite a few vehicles in my life, but my experience at the Westborough Infiniti Dealerahip topped them all. Particularly, I was delighted I have bought quite a few vehicles in my life, but my experience at the Westborough Infiniti Dealerahip topped them all. Particularly, I was delighted to be helped by Avein Watson who represented, in my mind, how dealerships should operate. More