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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,412 reviews

December 20, 2016

Pleasant experience buying our new infiniti It was a pleasure working with Sy Smit. He was tuned to our needs, very relaxed, did not apply any pressure and was very helpful during the purchase a More

by Infinitifan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sy Smit
Dec 21, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Sy was able to provide you with 5-Star service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Happy Holidays! James A. Bulger General Manager

December 19, 2016

No need to go anywhere else I had been going to Herb Chambers Infiniti of Westborough for over 5 years. Exceptional service from Jonathan Stanhope and Matt Demers. They are not More

by ckchan0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Stanhope
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! Our primary concern is delivering flawless customer service and I'm happy to know that Matt and Jonathan provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 19, 2016

Great Leasi Experience at Herb Chambers Infiniti Westborough I leased a beautiful Infiniti Q50 back in September and absolutely love it! My salesperson was Sy Smit and he took care of everything! He's very per More

by ClaudiaJ.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Sy Smit
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Claudia! Your kind words are greatly appreciated. It is so rewarding to know that Sy was able to provide you with a pleasant experience. We try to make the process easy and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Happy Holidays! James A. Bulger, General Manager

December 19, 2016

Sales review for Infiniti (Avein Watson) I bought a car from Avein Watson not long ago and my buying experience with him went very smooth. He had an answer for every question or concern I had More

by angel123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for your kind words! We are pleased to hear that Avein and Christian were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Happy Holidays! James A. Bulger, General Manager

December 19, 2016

Pleasure working with Sy Smit We had great experience working with Sy Smit to find the car we were looking for. He was able to understand our needs and treated us with a friendly, More

by TAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sy Smit
Dec 20, 2016 -

Herb Chambers INFINITI of Westborough responded

Thanks so much for leaving us a review. We'll be sure to tell Sy what a great job he is doing. Many thanks and happy driving! Happy Holidays! James A. Bulger, General Manager

December 18, 2016

Herb Chambers Infiniti of Westboro is OUSTANDING! The salesman, Jonathan, was well informed, respectful and patient. He helped me think thru what kind of car I really wanted and he encouraged me to te More

by LYNN SCHADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Jonathan Stanhope
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Lynn! It is so great to know that Jonathan provided you with an outstanding shopping experience. Our primary concern is delivering flawless customer service and I'm happy to know that he provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 17, 2016

Outstanding service! Leasing a new car was surprisingly pleasant and civilized experience!!! Michael Price was very helpful and easy to work with!! Thank you, Michael More

by Riva 1924
Recommend Dealer
Yes
Employees Worked With
Michael Price
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! I sincerely appreciate the time it took for you write this great review about Michael. We value your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! James A. Bulger, General Manager

December 16, 2016

Terrific! INFINITI of Westboro is a terrific dealership to work with. I was a satisfied owner of several BMW's for 13 years and happened to stop by INFINITI of More

by Cathy
Recommend Dealer
Yes
Employees Worked With
James Bulger, Michael Price
Dec 16, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Cathy, for taking the time to share your experience with us! I’m thrilled to hear how happy you are. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

November 28, 2016

Outstanding ! My trip to Westborough dealership was rewarding! James Bulger and Michael Price were super professional, human , helpful and understanding!!!!! Got More

by Riva 1924
Recommend Dealer
Yes
Employees Worked With
James Bulger, Michael Price
Nov 29, 2016 -

Herb Chambers INFINITI of Westborough responded

What an outstanding review to read! I’m so happy to hear that you felt confident about your QX50 purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

November 05, 2016

Great! We had a great experience with Henry. He was very professional to work with, and it was a great all around experience at this dealership! We will defi More

by Loneill12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Henry Rodriguez
Nov 07, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for your kind words! We are pleased to hear that Henry and Christian were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, James A. Bulger, General Manager

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