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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,412 reviews

December 30, 2016

Excellent , best ever. Working this Jonathan Stanhope changed my perspective on car buying. Couldn’t have gone smoother. I came looking for QX30 , but Jonathan showed me a More

by KirSch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Dec 30, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! We appreciate you leaving such a kind review. We think Jonathan is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Happy Holidays! James A. Bulger, General Manager

December 30, 2016

Jonathan Stanhope We just bought our second Infiniti from Infiniti of Westborough/Jonathan Stanhope and couldn't be happier. Jonathan and team continue to change the pe More

by CAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Jonathan Stanhope
Dec 30, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to write this review! We truly value your continued business and hope to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 30, 2016

Earned every Star Jonathan Stanhope helped us with our purchase of a certified pre-owned QX56. Our entire experience from start to finish was outstanding thanks to his More

by meredith0719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Jonathan Stanhope
Dec 30, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Meredith, for taking the time to write this review. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 30, 2016

Had a great experience! Great experience, sales consultant was very personable, knowledgeable and went above and beyond to help us. Everyone worked with us to ensure we wer More

by jabjab46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Jan 02, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you and Happy New Year! We strive to offer all of our guests' exceptional service both before and after the sale. Employees like Michael make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, James A. Bulger, General Manager

December 29, 2016

Wonderful dealership! A great car buying experience! Michael Price was absolutely fabulous in guiding us through the process. There was no pressure and no hassle as Michael More

by Charley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Price
Dec 29, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Charley! We work hard to ensure that every transaction is transparent, efficient, and enjoyable. Buying a new vehicle should be a great experience and I'm so happy to know that Michael was able to deliver. If there is anything further we can do to assist you, please feel free to reach out as we are always happy to help! Happy Holidays! James A. Bulger, General Manager

December 29, 2016

Very professional and friendly for me everything it's perfect after I'm looking at car so many different dealership I found nice people honest and friendly everything is perfect th More

by Buddy silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Price
Dec 30, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for the wonderful review. Michael is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 27, 2016

excellent car buying experience We had a great and comfortable experience during the car buying process. We had initially found a car we liked and was almost ready to buy till we dro More

by Afua16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Klingenberger
Dec 28, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! I'm so happy to know that Tim was able to assist you both before and after the sale. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Happy Holidays! James A. Bulger, General Manager

December 26, 2016

Best experience ever! I went there because I need an SUV for the family and that's exactly what I got! The best experience I've ever had with the best people. They really c More

by Luigi Capone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Bulger, Avein Watson
Dec 27, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Luigi, so much for sharing your experience. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Happy Holidays! James A. Bulger, General Manager

December 20, 2016

Jonathan Stanhope We have been buying our Infiniti automobiles front Infiniti of Westborough specifically Jonathan Stanhope, food several years now. The buying expe More

by SeS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Christian Urraca, Jonathan Stanhope, Avein Watson
Dec 20, 2016 -

Herb Chambers INFINITI of Westborough responded

Thanks so much for leaving us a great review. Many thanks and happy driving! Happy Holidays! James A. Bulger, General Manager

December 20, 2016

Outstanding Sales Consultant & Dealership Jonathan Stanhope is by far one of the most informed and helpful sales consultants we have worked with during the many years of leasing/buying new aut More

by Anthony P. Cape Cod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Dec 21, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Anthony! The return of a previous customer is the ultimate compliment. We are very flattered and I know Jonathan will appreciate your kind recommendation. Thank you for your continued business and please let us know if there is anything we can help you with. Happy Holidays! James A. Bulger, General Manager

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