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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,409 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,409 reviews

February 27, 2017

Easy and Painless Experience What can I say, easy and painless experience. I am a mechanics daughter and grew up with used cars. After college I vowed never to buy used again. In More

by Akj166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Jonathan. I'm so happy to know our team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! James A. Bulger, General Manager

February 27, 2017

great experience Everybody at Wesborough infinity was wonderful to do business with especially Alex!! Looking forward to a continuous relationship with this site when More

by mariola
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Bulger, Christian Urraca, Alexandros Kontoulis
Feb 27, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Alex and Christian. We value your business and hope to see you again soon! Best, James A. Bulger, General Manager

February 27, 2017

Unbelievably great experience Alex went above and beyond to help me out. I had purchased a car in between a family vacation and returning my old lease. Alex had the car detailed More

by Ijeremyfi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Alexandros Kontoulis
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Alex and Christian were able to provide you with a positive experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Best, James A. Bulger, General Manager

February 27, 2017

Great Service This dealership provided me with great service. They continually surprise me with their helpfulness and friendliness. Their service center and garage More

by Dwong62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope, Alex Bois
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for leaving us a review! We'll be sure to tell Jonathan and Alex what a great job they are doing. Many thanks and happy driving. Best, James A. Bulger, General Manager

February 27, 2017

Low stress, excellent experience Take the stress out of your next car buying experience and go see Johnathan Stanhope and William Bulger at Herb Chambers Infiniti of Westborough. Gre More

by Mlinde94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, Jonathan Stanhope
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that we were able to provide you with a pleasant experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Best, James A. Bulger, General Manager

February 27, 2017

Excellent experience and great time with Alex It was a honor for me and my wife to me Alex, a really easy way to buy a car simple and very well trained for the job. Thank you Alex see you soon. More

by El fuerte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for leaving us a review! I'm so happy to know you and your wife enjoyed your expereince here. We'll be sure to tell Alex what a great job he is doing. Many thanks and happy driving. Best, James A. Bulger, General Manager

February 27, 2017

Hassle FREE My 3rd Infiniti sports car!!! from this Dealership says a lot. Very friendly and courteous staff! I can now call this dealership 'family '! Thanks to More

by Beast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Sy Smit, Alex Bois, Rebecca Kennedy
Feb 27, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you,Steve! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Rebecca, Alex, John and Sy were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, James A. Bulger, General Manager

February 27, 2017

Above and Beyond I had to leave on not one, but two last minute work trips immediately following the purchase of my car. He went out of his way to make special arrange More

by Happy Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

We really appreciate your kind words about your experience with Jonathan. I'm so glad to know he provided you with 5-Star service. Thank you for your business and please let us know if we can be of further assistance. Best, James A. Bulger, General Manager

February 27, 2017

Great Experience! I researched online for a used car and found the one I wanted at this dealership. Alex, made it very easy for me to see myself in this car. And, made More

by NeQC3JjDudxFMPGmRpIXirQef9ASgN2Tw0V+/rs/zw0=
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
Feb 27, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you! Alex is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, James A. Bulger, General Manager

February 26, 2017

My best car buying experience, EVER!!! I just purchased a 2014 Q50 and what a pleasure it was to have done so with my salesman, Alex Kontoulis! This is my second Infiniti in addition to th More

by Paul C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
Feb 27, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Paul, for the kind words. We are truly lucky to have such wonderful people working here like Alex. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, James A. Bulger, General Manager

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