Back

Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,409 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Contact Dealership

312 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 1,409 reviews

February 28, 2017

Happy customer Alex made it so we left happy customers. He went above and beyond and that is great service and you don't get that anymore. Thank you Alex More

by Ers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
February 28, 2017

A great place to start a car buying relationship I've seen the good the bad and the ugly when it comes to salesmen. I am always so stressed walking into a new place, hoping that I don't get the same More

by Discgolfer01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

We really appreciate your kind words about your experience with Jonathan. I'm so glad to know he provided you with 5-Star service. Words like "no pressure" and "couldn't be happier" are what we strive to provide all of our guests and I'm so happy to know that was reflected in your experience. Thank you for your business and please let us know if we can be of further assistance. Best, James A. Bulger, General Manager

February 28, 2017

Exceptional Experience! This was my first time at Herb Chambers Infiniti. Timothy Klingenberger was a pleasure to work with. Not once did I feel pressured or uncomfortable ab More

by SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Tim Klingenberger
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for your wonderful remarks! We are so happy to know that your first time here was such a positive experience. We appreciate your recommendation and we hope to see you again! Best, James A. Bulger, General Manager

February 28, 2017

BEST CUSTOMER SERVICE EVER FROM JONATHAN STANHOPE I recently leased my second auto from Herb Chambers Infinity of Westborough primarily because of the unbelievable customer service I received from Jon More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave feedback. We know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, James A. Bulger, General Manager

February 28, 2017

Excellent sale mgr Jon was very helpful to me when I was in the process to lease the Q50 last Nov. Provided excellent support and suggestion. I am very happy with my pur More

by cooldog16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for leaving us this great review! We'll be sure to tell Jonathan what a great job he is doing. Many thanks and happy driving! Best, James A. Bulger, General Manager

February 28, 2017

Amazing car buying experience! I'm so happy! I love this car and it brings a smile to my face everytime I push the start button. Jonathan really took care of me. I got what I wanted More

by Waverunner3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Mar 01, 2017 -

Herb Chambers INFINITI of Westborough responded

We're thrilled to know that you are so happy! I'll be certain to share your kind words with Jonathan. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, James A. Bulger, General Manager

February 27, 2017

Sy Smit very attentive purchased certified 2014 Q50 1/2017. very cold day.. I met Sy as I was looking at different models. Had just snowed and Sy was cleanining off cars f More

by Peter Tessicini
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sy Smit
Feb 27, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Peter! Congratulations on your new Q50. We appreciate your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

February 27, 2017

Excellent Service! We needed our vehicle as soon as possible and Tim made sure that happened for us! He was friendly, efficient and went out of his way to complete our More

by Shelby H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Klingenberger
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for leaving us a review, Shelby! We'll be sure to tell Tim what a great job he is doing. Many thanks and happy driving. Best, James A. Bulger, General Manager

February 27, 2017

Great experience This is the 2nd time I have bought a car from Herb Chambers in Westborough. This time I worked with Alex. He is was a pleasure to work with. He was ve More

by Amit K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandros Kontoulis
Feb 28, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Amit! It is so kind of you to compliment Alex, and I will be sure to tell him what a great job he is doing. We strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, James A. Bulger, General Manager

February 27, 2017

Purchased a used INFINITI We chose this dealership to trade in our INFINITI for a newer one and dealt with Jonathan Stanhope who was excellent! He was very professional and too More

by JasonPam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
...
92
...