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Herb Chambers INFINITI of Westborough
Westborough, MA
1,406 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,406 reviews
November 17, 2018
Great experience! David was great!!!! Very knowledgeable!!! Not at all pushy!!! Took time to explain everything and answered all my questions. I Love my new car!!! Wo David was great!!!! Very knowledgeable!!! Not at all pushy!!! Took time to explain everything and answered all my questions. I Love my new car!!! Would definitely recommend him to friend and family!! More
by Success59
Employees Worked With
David Wyman
November 15, 2018
See David Wyman for a great deal at Infiniti of Westborough Stopped in at Infiniti of Westborough on Saturday after scheduling an appointment with Jessica Martinez online. We were greeted at the door by David Stopped in at Infiniti of Westborough on Saturday after scheduling an appointment with Jessica Martinez online. We were greeted at the door by David Wyman, Sales Consutant. He listened to what we were looking for and had our new QX60 brought around for a test drive. The QX60 was awesome. Spoke with John Cantlin, General Sales Manager, and he made us an offer we couldn't refuse. David had our vehicle prepped, transferred our plates while we completed paperwork with Henry Rodriquez. The only delay was our friend who rode up with us loved the dealership, the staff and the deals, she bought a QX50 at the same time. We drove back to Cape Cod, very happy campers in our new 2019 QX60. If your looking for a great deal, go west to Infiniti of Westborough. More
by wrangler92
Employees Worked With
James Bulger, John Cantlin, Henry Rodriguez, David Wyman
November 15, 2018
New Infiniti Awesome experience and love the new car. David Wyman did an awesome job and was super knowledgeable on all the cars (can’t say the same for other deal Awesome experience and love the new car. David Wyman did an awesome job and was super knowledgeable on all the cars (can’t say the same for other dealerships)! Would recommend! More
by Reviwer
Employees Worked With
David Wyman
November 13, 2018
Great car buying experience with Avein Watson!! We have purchased 2 cars from Avein, he always has our best interest with the car buying experience, is super helpful, and makes sure your experience We have purchased 2 cars from Avein, he always has our best interest with the car buying experience, is super helpful, and makes sure your experience is positive. Avein is not pushy and will guide you through the entire process. I highly recommend Avein!! More
by Curlysu508
Employees Worked With
Avein Watson
November 11, 2018
Great experience! Sy Smit is knowledgeable and honest professional and I'm pleased that your service department has my back and is there when we need them. THANK YOU. Sy Smit is knowledgeable and honest professional and I'm pleased that your service department has my back and is there when we need them. THANK YOU. More
by Brenda & Al
November 10, 2018
SERVICE OF MY G37 VEHICLE I thought the Service department was excellent and provided great feedback to me on my car. I had purchased the car last January 2018, and found the I thought the Service department was excellent and provided great feedback to me on my car. I had purchased the car last January 2018, and found the staff to be courteous, straight forward and reasonable. The service department, Bob Carter and Louis manager in particular, were very good in getting me into schedule time slot, and out at a reasonable time. I had routine maintenance done with advice on new battery, and steering alignment. Strongly recommend this team. Nick More
by Nick175
Employees Worked With
Louis in service. Very responsive and excellent., Robert "Bob" Carter
November 10, 2018
Great service. Thanks for a great experience. Sy Smit is an excellent salesperson, and your service department has made sure my Q50 stays in top shape. Thanks! Thanks for a great experience. Sy Smit is an excellent salesperson, and your service department has made sure my Q50 stays in top shape. Thanks! More
by Chas Andrews
Employees Worked With
Sy Smit, Jared Gradowski
August 15, 2018
I am glad I made the trip to Westborough I was treated well from my initial emails inquiring about the car right through delivery. I had an issue with the quoted price. The dealership made a I was treated well from my initial emails inquiring about the car right through delivery. I had an issue with the quoted price. The dealership made a mistake on the stock number but they went above and beyond to make it right. I would definitely buy from Herb Chambers again. More
by TonyB
Employees Worked With
John Cantlin, Sy Smit
June 23, 2018
So Simple! I’ve never had an easier car buying experience. It was seamless and easy and everyone at the dealership was wonderful to work with. We will definitely I’ve never had an easier car buying experience. It was seamless and easy and everyone at the dealership was wonderful to work with. We will definitely be back in the future! More
by Kelmarie0713
Employees Worked With
John Cantlin, Avein Watson, Henry Rodriguez
June 23, 2018
Infiniti car buying experience I popped into Herb Chambers Infiniti on Memorial Day and met Avien Wilson in Sales. Very Professional, Kind and Knowlegable. Avien made my car buy I popped into Herb Chambers Infiniti on Memorial Day and met Avien Wilson in Sales. Very Professional, Kind and Knowlegable. Avien made my car buying experience stress free and easy! I would recommend going in and seeing Avien if your looking to experience a great sales person! The finance piece was just as Simple ... Henry Rodriguez was also professional And knowledgeable. Great team! More
by Michelle Roy
Employees Worked With
Avein Watson, Henry Rodriguez
