Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers INFINITI of Westborough
Westborough, MA
1,412 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,412 reviews
June 03, 2021
The overall experience with Henry Rodriguez was wonderful. Very professional and knowledgeable. I highly recommend Henry and Herb Chambers INFINITI of Westborough to make your buying experience e wonderful. Very professional and knowledgeable. I highly recommend Henry and Herb Chambers INFINITI of Westborough to make your buying experience easier and fun. Thank you! More
by E.yamileth.g
Employees Worked With
Henry Rodriguez
June 03, 2021
The experience was great the service was excellent. That was very friendly and easy to talk to. I will be back. Even got the inspection done! was very friendly and easy to talk to. I will be back. Even got the inspection done! More
by juliedonahue88
Employees Worked With
May 29, 2021
Ferdy, the Service Representative, provided me with exceptional customer service. He addressed all of my issues and questions which were all resolved to my complete satisfaction! Ferdy was knowledgeabl exceptional customer service. He addressed all of my issues and questions which were all resolved to my complete satisfaction! Ferdy was knowledgeable and the care I received for my FX35 vehicle was outstanding. Ferdy did a superb job ensuring that my seat was working properly, and that my vehicle was washed and vacuumed. Ferdy is definitely an asset to the company, and hope that he is recognized. Thank you. Diane More
by dca
Employees Worked With
Ferdy
May 26, 2021
Everything was great. Service rep was excellent. Responsive and thorough. Enough said. Twenty five words is unnecessar for a meaningful review but whatever it takes. Responsive and thorough. Enough said. Twenty five words is unnecessar for a meaningful review but whatever it takes. More
by Infiniti driver
Employees Worked With
Ferdy
May 25, 2021
They responded very quickly and went out of their way to address my problem. They were very helpful on the phone and they addressed my issues in a professional manner. address my problem. They were very helpful on the phone and they addressed my issues in a professional manner. More
by Danny
May 25, 2021
Fast diagnostics and good communication. Good service. Had vehicle towed in same day for stalling issue. Car was diagnosed and returned on short turn around. Had vehicle towed in same day for stalling issue. Car was diagnosed and returned on short turn around. More
by lior0811
Employees Worked With
May 18, 2021
Matt in service always makes it easy. He is top notch. He knows the Infiniti line and knowledgeable. You are lucky to have him in your dealership. Dealership is beautiful. Nice and clean. knows the Infiniti line and knowledgeable. You are lucky to have him in your dealership. Dealership is beautiful. Nice and clean. More
by Dave G
Employees Worked With
May 15, 2021
I bought my used Infiniti 13 years ago and it still runs as it did then! I attribute the long life to the service dept at Herb Chambers! Great people and talented mechanics! as it did then! I attribute the long life to the service dept at Herb Chambers! Great people and talented mechanics! More
by trainorm2004
May 12, 2021
I had a good experience .Staff are friendly and polite.They were able to fixed the drivers seatbelt which was locked and couldn’t pull it out .Matthew thank you, you’re the best . polite.They were able to fixed the drivers seatbelt which was locked and couldn’t pull it out .Matthew thank you, you’re the best . More
by Chicalin
Employees Worked With
May 11, 2021
Matt always been helpful. He’s a true professional and I trust him. My car broke down and he was able to get me a loaner car right away for as long as I needed it. Thank you Matt and Infinity of Westboro. trust him. My car broke down and he was able to get me a loaner car right away for as long as I needed it. Thank you Matt and Infinity of Westboro. More
by beth.ferris
